季节性开放的室外游泳池,池畔遮阳伞,日光浴躺椅

关于全季凯富酒店的点评

3 out of 5
全季凯富酒店
301 River Street, Ballina, NSW

点评

8.4

很好

10 分 - 超赞。145 条好评,共有 365 条点评" "
8 分 - 还可以。158 条好评,共有 365 条点评" "
6 分 - 一般。52 条好评,共有 365 条点评" "
4 分 - 很差。7 条好评,共有 365 条点评" "
2 分 - 糟糕。3 条好评,共有 365 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

7.6/10

服务设施

8.0/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

Lik Wai

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
室內設施應有盡有,而且整潔
2023 年 4 月入住 1 晚
Rachael 于 2023年04月25日 的回复
Thank you for taking the time to leave a review regarding your recent stay at Comfort Inn All Seasons. Your feedback is important to us. Our team are very pleased you enjoyed your stay. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Rachael Comfort Inn All Seasons0266862922

8/10 还可以

Julie

2024 年 2 月入住 1 晚
Monique 于 2024年04月2日 的回复
Thank you for sharing your feedback Julie.

8/10 还可以

peter

与配偶出行
满意:员工和服务,清洁度
Dated but clean and staff were very helpful. Restaurant was closed.
2024 年 1 月入住 2 晚

6/10 一般

Matthew

与家人出行
满意:员工和服务,清洁度
2024 年 1 月入住 1 晚
Reception 于 2024年01月15日 的回复
Hi Matthew,Thank you for taking the time to give us a review.We, the staff, at Ballina Comfort Inn are always looking for ways to improve our establishment. We would love it if you could provide us with details you weren't happy with so we can try to attain a 5 star rating.Thank you Kindest regardsReception

10/10 超赞

Patricia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very helpful and friendly reception staff.
2024 年 1 月入住 1 晚
Steph 于 2024年01月9日 的回复
Hello Patricia,Thank you for taking the time to write a review.We are so glad that you were happy with your stay.Our staff take great pleasure in ensuring that our guests receive high quality service.We look forward to welcoming you back in the future.Kindest regards

8/10 还可以

Kevin

满意:员工和服务,清洁度
2024 年 1 月入住 1 晚
Steph 于 2024年01月9日 的回复
Hi Kevin,Thank you so much for taking the time to rate our motel.We, the staff, take pride in the services we provide.Hope to see you again.Kind regardsComfort Inn Team

10/10 超赞

Whitiora

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Monique 于 2024年01月9日 的回复
Thank you so much for taking the time to review our motel.

10/10 超赞

Donna

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff. Room was very comfortable. Restaurant was amazing. Had the best Sirloin steak. Would definitely stay here again.
Steph 于 2024年01月9日 的回复
Wow thanks Donna for taking the time to write us such a raving review!! We are so glad you enjoyed your stay with us and hope we can welcome you back soon.Kindest regards

8/10 还可以

Craig 'Shine'

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were towing a trailer, this was no problem parking here. They sectioned off some place which we appreciated. The room had all the appointments that you expect. Friendly staff.
2023 年 12 月入住 1 晚
Steph 于 2024年01月9日 的回复
Hello Craig,We are so happy to try to accommodate all sorts requests. I'm glad we had the space to park your trailer. Our staff pride themselves on providing friendly service to all our guests.Thank you for taking the time to write a review.Kindest regardsReception

10/10 超赞

Gregory

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Steph 于 2024年01月9日 的回复
Thank you Gregory for our 5 out of 5 rating.So glad you were happy with your stay with us.Hope to see you soon.Kind regardsReception

8/10 还可以

Sherly

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Steph 于 2024年01月4日 的回复
Thank you Sherly for taking the time to give a review.We really appreciate it.We hope to see you again soon.Kind regardsStephReservations

10/10 超赞

Benjamin Stephen

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Steph 于 2024年01月4日 的回复
Hi Benjamin,Thank you so much for taking the time to give us a raving review!! We are so happy you enjoyed your stay.Looking forward to welcoming you back soon.Kind regards

8/10 还可以

Brett

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Quiet
2023 年 9 月入住 2 晚

8/10 还可以

Graeme

2023 年 9 月入住 1 晚

10/10 超赞

Leanne

2023 年 9 月入住 2 晚

10/10 超赞

Robyn and Neil

2023 年 9 月入住 1 晚

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff were outstanding. Restaurant was excellent too.
2023 年 8 月入住 2 晚

10/10 超赞

LAUREEN

2023 年 8 月入住 1 晚

6/10 一般

Robert

满意:清洁度、员工和服务、住宿条件和设施
Ok for an overnight or quick stay
The plumbing didn’t work on one of my nights and they moved me to another room. Can hear cars on the road outside the hotel which was annoying. The restaurant wasn’t open except for one night of my stay annd the menu was quite outdated annd overpriced for what they were debi v so I skipped it. Overall, not bad, and fine perhaps for an overnight stay but not for longer. I am not sure I would stay there again. The walk into main shops in River street isn’t “5 minutes” away as sold - it’s more like a good 15 minutes or longer and you have to cross the main roads. Ok maybe in summer but not great in winter.
2023 年 6 月入住 4 晚
Reception 于 2023年06月22日 的回复
Hi Rob, Thankyou for taking the time to review our motel. I believe you booked a twin room and were upgraded to a spa room on arrival. Unfortunately the plumbing and the road noise is beyond our control and we do apologize for the inconvenience. We have only just recovered and renovated since the floods in 2022 which explains why we are only open limited days until we can get back up and running. We find menu prices are consistent with all other eating establishments in the area. We apologize for any misleading information, we have never had anyone complain about how long it takes to get to town also there is a safe traffic light pedestrian crossing for everyone's convenience. We hope your next stay in Ballina meets your needs.

10/10 超赞

Frank

与家人出行
.
2023 年 6 月入住 1 晚

6/10 一般

Garth

商务旅客
满意:员工和服务,清洁度
Over-Priced & Tired
Extremely expensive for what you get. Very tired Motel and reminds me of my stays in other Comfort Inns in 1990's. This one hasn't changed. Very noisy motel where you here everyone taking a shower and people walking around upstairs. Taking shower with no air extraction so open the window & people upstairs can look into your bathroom. Best part, the Receptionist who was extremely helpful and very pleasant.
2023 年 5 月入住 1 晚
Rachael 于 2023年06月11日 的回复
Thank you for taking the time to leave us feedback, it is always appreciated and lets us know where we are going well.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Kind regards, Rachael - Ballina Comfort Inn Reception

8/10 还可以

Jamaica

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good little spot for the price. Comfortable bed, air con worked well. My only complaint which i did mention upon leaving is that there's no ceiling fan or pedestal fan as not everyone wants the air con all the time.
2023 年 1 月入住 1 晚
Comfort Inn Ballina 于 2023年02月2日 的回复
Thank you for your review, We appreciate you providing feedback on your recent stay here with us. Our team are very pleased you enjoyed your stay and look forward to welcoming you in the future.

10/10 超赞

Greg

满意:清洁度、员工和服务、住宿条件和设施

10/10 超赞

James

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
2022 年 9 月入住 1 晚

8/10 还可以

Johnathan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great room, and although the hotel was full their was minimal to no noise in our room.
2022 年 7 月入住 2 晚
Molly 于 2022年08月1日 的回复
Hi Johnathan, Thankyou for taking your time to complete our online survey. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 超赞

Narelle

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
slept well
Very clean and comfortable. The room had a microwave but no plates or cooking equipment. That was odd but not a real problem.
2022 年 7 月入住 1 晚
Molly 于 2022年07月12日 的回复
Thankyou Narelle for your feedback, we greatly appreciate it. We do not allow cooking in our rooms but our rooms are equipped with the essentials Toaster, Jug and microwave. Tea/coffee cups, saucers, glass cups and some cultery are also provided. Our guests are more than welcome to come and ask reception if they are in need of anything else to ensure there stay is comfortable. We are more than happy to provide what you are are need of. Kind Regards Comfort Inn Ballina

10/10 超赞

Jill

2022 年 6 月入住 1 晚
Molly 于 2022年07月13日 的回复
Dear Jill, Thanks for your review we are very pleased you enjoyed your stay.

10/10 超赞

Shane

2022 年 4 月入住 1 晚

10/10 超赞

Martin

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful even after having flood damage
2022 年 4 月入住 1 晚
Jacqui 于 2022年04月19日 的回复
Thank you for your positive comments, we very much appreciate your feedback and am pleased you enjoyed your stay with us.

6/10 一般

Renee

与家人及幼儿出行
满意:住宿条件和设施,服务设施
Just basic but very clean
2022 年 4 月入住 1 晚

8/10 还可以

Natalia

2022 年 4 月入住 1 晚

8/10 还可以

Sandra

2022 年 4 月入住 1 晚

8/10 还可以

Robyn

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Location
Clean comfortable room
2022 年 2 月入住 2 晚

4/10 很差

Rebecca

满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
No hot water for a shower.cold shower was very disappointing.
2022 年 2 月入住 1 晚

8/10 还可以

SUE

与配偶出行, 商务旅客
满意:员工和服务,清洁度
Bed comfortable. Bathroom clean. A little cramped but staff extremely helpful
2022 年 2 月入住 1 晚

10/10 超赞

Joyce

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, comfortable & quiet
2022 年 1 月入住 1 晚
Jacqui 于 2022年01月31日 的回复
Hi Joyce, thanks for that great review. We're glad you enjoyed your time here. Hopefully we'll see you again soon. Kind Regards

10/10 超赞

Spencer

满意:员工和服务
We did not stay. We had to cancel. I came down sick. Did not want to risk anything. Stayed home. Canceled being with family on the Gold Coast and Coffs Harbour. Staff member was excellent in his understanding. No refund but his calls back to make sure everything was ok. He will help in the future if he can. Nice to see some Christmas spirit.
2021 年 12 月入住 1 晚

8/10 还可以

Timothy

商务旅客
满意:清洁度、员工和服务、客房舒适度
Not too shabby
Suprisingly comforyable good for a short stay
2021 年 11 月入住 1 晚

8/10 还可以

Timothy

商务旅客
满意:客房舒适度,员工和服务
Pretty good!
I stayed for a business trip the area iznt great for accom but the comfort ironically has the basic comforts required and it was a great short stay
2021 年 11 月入住 1 晚

8/10 还可以

Hanting

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 1 晚

8/10 还可以

真实旅客

满意:员工和服务,清洁度
Meal was arranged well
2021 年 5 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
满意:员工和服务,清洁度
This property very basic but nice and clean . Air con is set at 21C we like it about 18C There is a restaurant on site opens of an evening but not for breakfast at the moment, you can only order a night pack which is fruit juice bread for toasting yogurt. Tea and coffee making facilities in the room and two bottles of water in the fridge . The Ballina RSL is 6 mins walk from this motel.
2021 年 5 月入住 1 晚
Vic 于 2021年06月5日 的回复
Hi There, Thank you for your review. Your feedback is most valuable to us. Our split system heating and cooling can be set at a range of temperatures to suit all of our guests needs. We certainly understand that there is not a one temperature fits all approach. Unfortunately we have been unable to reinstate our hot breakfast due to covid restrictions on buffets and the ever changing state border closures. We are hoping to get this back up and running as soon as it is safe to do so. We hope to see you next time! Kind regards, Comfort Inn Team

8/10 还可以

Neil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Travelling twosome
Nicely furnished room with lovely bathroom.
2021 年 5 月入住 1 晚
Vic 于 2021年06月5日 的回复
Hi Neil, Thank you for your kind feedback. We are thrilled you enjoyed your stay with us, and hope to see you next time you are passing through. Safe Travels!

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The restaurant food is excellent. The staff are very helpful & happy. King size bed really comfortable
2021 年 4 月入住 2 晚
Victoria 于 2021年05月11日 的回复
Thank you for your review. We are so pleased that you enjoyed your stay here. We pride ourselves on our customer service, so feedback is always most appreciated. We hope to see you next time!

6/10 一般

Steve

商务旅客
满意:清洁度、员工和服务、客房舒适度
All good except for rawdy party in one of the rooms
2021 年 4 月入住 1 晚
Victoria 于 2021年05月4日 的回复
Hi Steve, Thank you for for your review. Guest feedback is extremely important to us, so we are very sorry to hear that your stay did not exceed your expectations. This is the first instance any noise has been brought to our attention, so our sincerest apologies for the disruption. We would love to be given the opportunity to make your next stay a much better experience.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Helpful staff at check in Quiet location
2021 年 3 月入住 1 晚

8/10 还可以

Peter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 3 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was easy to get to and close to shops Unfortunately the restaurant was not open on Sunday, but we got by all the same.
2021 年 3 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 3 月入住 1 晚

8/10 还可以

Wendy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stop over
We were on our way to the Gold Coast and stopped off at Ballina to break up our trip and see family. Had a great stay and would definitely stay again
2021 年 3 月入住 1 晚
Jacqui 于 2021年03月15日 的回复
Hi Wendy, Thank you for taking the time to leave us feedback, I am delighted you enjoyed your stay and even more delighted you'd like to return! Kind Regards