Property is clean.
Staff is nice.
Beds are really hard and uncomfortable.
Pool was closed for repairs.
Joe
2024 年 4 月入住 1 晚
4/10 很差
Denise
2024年04月12日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Staff who checked me in was great, but that’s where it ended. Got to the room (3rd floor, very last door furthest from elevator) and the TV remote didn’t work. Had to go back downstairs to get another one and it was dirty. The bathroom had long shed hairs all over the floor and tub. There were hard grains of rice on floor and a smudge on the end table that looked like dried food sauce. It was obvious the room had not been swept, vacuumed, or wiped down. One of the white hand towels had BROWN STAINS on it. So idk if it was washed or not but should’ve been discarded if the stains won’t come out. The bed APPEARED clean but that’s about it. The elevator floors were sticky for the whole 2 days I was there. I went to breakfast and poured of cup of lemonade and there was a FLY in the lemonade that wasn’t in the cup when I picked it up! Absolutely disgusting so I didn’t get breakfast on the second day. Paid $100 more than the hotel I usually go to because I thought this would be an upgrade. It was worse! It seemed like every room on the 3rd floor was loud at all hours of the night. Will never book here again.
Denise
2024 年 4 月入住 2 晚
4/10 很差
Dwinel
与配偶出行
2024年04月8日
不满意:清洁度、服务设施、住宿条件和设施
I have stayed at a Country Inn & Suite before (maybe not this location) and never dealt with how dirty and dingy the bed sheets, pillow cases, and towels were.
Pool was advertised as open and when we arrived it was closed for renovation.
Breakfast area very limited on a selection of food.
We cut our stay short to go stay at another hotel.
This experience was very poor. Hope this turns arounds as the staff was nice.
Dwinel
2024 年 4 月入住 3 晚
4/10 很差
alexandra
与家人及幼儿出行
2024年04月7日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff here are great we had no issues with them. Our room was very dirty, used bath products, hair all over the bathtub and sink, urine on the toilet. The sheets and towels were all stained. Very outdated and just all around dirty.