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关于哥伦比亚索内斯塔精选酒店的点评

3 out of 5
哥伦比亚索内斯塔精选酒店
8910 Stanford Blvd, Columbia, MD

点评

8.4

很好

10 分 - 超赞。522 条好评，共有 1004 条点评" "
8 分 - 还可以。281 条好评，共有 1004 条点评" "
6 分 - 一般。110 条好评，共有 1004 条点评" "
4 分 - 很差。46 条好评，共有 1004 条点评" "
2 分 - 糟糕。45 条好评，共有 1004 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.6/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
breakfast not enough
2021 年 2 月入住 2 晚

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing experience
2024 年 4 月入住 2 晚

2/10 糟糕

Shanice

不满意：员工和服务
terrible staff very rude
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月22日 的回复
Hello Shanice,We are sorry to hear that your experience was not excellent. Your comments are very important to us and we hope to see you again soon!.

10/10 超赞

Nickeeya

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月22日 的回复
Hello Nickeeya,Thank you for your feedback! We hope to see you again soon!

10/10 超赞

Alicia

与家人出行
This is a very nice hotel with very pretty rooms. The only thing I didn’t like was that housekeeping knocked on our door at 9:30 am to clean when check out wasn’t until 11.
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月21日 的回复
Hello Sara,Thank you for your feedback, we hope to see you again soon!

8/10 还可以

Lionel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月17日 的回复
Hello,Thank you for your feedback. We hope to see you again soon!

8/10 还可以

James

Xxx
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月15日 的回复
Hello James,Thank you for your feedback. We hope to see you again soon!

8/10 还可以

Hyun，Plainfield

满意：清洁度、员工和服务、住宿条件和设施
Reasonable price and roomy bedroom.
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月14日 的回复
Hello,Thank you for your feedback, we hope to see you again soon!

10/10 超赞

Naimi

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful property and secluded area wonderful concierge nothing bad to say about this property
2024 年 5 月入住 3 晚
DaNique Douglas 于 2024年05月14日 的回复
Hello,Thank you for your feedback, we hope to see you again soon!

10/10 超赞

Khalayah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
2024 年 4 月入住 2 晚
DaNique Douglas 于 2024年05月8日 的回复
Hello,Thank your for your feedback! We hope to see you again soon.

10/10 超赞

Sherri

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location Quiet and comfy beds
2024 年 5 月入住 3 晚
DaNique Douglas 于 2024年05月7日 的回复
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 还可以

Thomas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was nice
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月7日 的回复
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

10/10 超赞

josh

与家人出行
满意：清洁度、员工和服务、服务设施
Great
2024 年 5 月入住 1 晚
DaNique Douglas 于 2024年05月7日 的回复
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

10/10 超赞

Galen

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Parking spaces hard to find
2024 年 4 月入住 2 晚
DaNique Douglas 于 2024年05月7日 的回复
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 还可以

Antonio

满意：清洁度、员工和服务、住宿条件和设施
Always love staying at the Sonesta.
2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年05月2日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Lawrence

商务旅客
满意：清洁度
I had been traveling for 2 days prior to my making my reservation and inputted the wrong date. Darren M could not have been more kind or accommodating towards Me! He successfully tracked down my Reservation and helped Me to pay with another Credit Card! I don’t think I could have ever checked in without His Help! Checking out the next morning, Danique D helped me with getting my prepaid Breakfast and also helped me to carry everything out to my car! I would definitely not hesitate to stay at this property again, just based on the courtesy of the employees!! Regards, - Larry McKay - (703) 966-8280
2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年05月2日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Gordon

与家人出行
Excellent
2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年05月2日 的回复
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Christopher

与家人出行
满意：员工和服务，清洁度
The area seemed very safe and the property was beautiful. The staff member that checked us in was super friendly. My only complaint would be the pool area was very dirty looking. There was poop on the floor and it was full of rowdy rude kids. Not the hotels fault but still. Overall would recommend and would stay again.
2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年05月2日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Maravillas Olivares

满意：清洁度、员工和服务、住宿条件和设施
Wonderful stay
2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年05月2日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

MAYA，akron

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
PERFECT
2024 年 4 月入住 2 晚
DaNique Douglas 于 2024年05月2日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Yuri

商务旅客
满意：住宿条件和设施，员工和服务
Keep it up
2024 年 4 月入住 1 晚
Kheywood 于 2024年04月27日 的回复
Dear Yuri,Thank you for the review. Hope to see you again soon.

10/10 超赞

Nicole

与家人出行
It was very nice
DaNique Douglas 于 2024年04月25日 的回复
Hello Nicole,Thank you for your feedback. We hope to see you again soon!

6/10 一般

Charles

与配偶出行
Average hotel like motel
2024 年 4 月入住 1 晚
Management 于 2024年04月23日 的回复
Thank you for taking the time to review our hotel. We appreciate your feedback and hope you will choose to visit us again soon.

6/10 一般

Elizabeth

与配偶出行, 商务旅客
It’s all an endless strip mall surrounding corporate parks. If you have to be there, this hotel is fine
2024 年 4 月入住 1 晚
Management 于 2024年04月23日 的回复
Thank you so much for taking time to give us a review. We hope to see you again soon.

10/10 超赞

travis

Friendly staff, near EVERYTHING, clean.
2024 年 4 月入住 2 晚
Management 于 2024年04月23日 的回复
Thank you so much for taking the time to give us a review. We hope to see you again.

10/10 超赞

Gabriela

2024 年 4 月入住 2 晚
DaNique Douglas 于 2024年05月8日 的回复
Hello,Thank your for your feedback! We hope to see you again soon.

8/10 还可以

Kimberly

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The staff is extremely friendly, the room was clean with a fresh smell and comfortable bed. The small indoor pool was very disappointing. Children swimming classes are held from 9-9 most days. Pool hrs. 7-11, We were there for 6days and It just never worked with our schedule. We did not see security cameras in the hallways and other guests can get loud and not follow the rules. *Dogs are welcomed. Property grounds could be cleaner; trash under the bushes,& in the parking lot. No free hot water for tea, or coffee in lobby. Any food or drinks are extra. Convenient location to 175, 95 and 29, Lots of restaurants and shopping.
2024 年 4 月入住 5 晚
DaNique Douglas 于 2024年04月16日 的回复
Hello Kimberly,Thank you for your feedback, we hope to see you again soon!

10/10 超赞

Antony

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
2024 年 4 月入住 2 晚
DaNique Douglas 于 2024年04月16日 的回复
Hello Antony,Thank you for your feedback, we hope to see you again soon!

6/10 一般

Jason

2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年05月7日 的回复
Hello,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 还可以

Kimberly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Clean & comforterable. Quiet location but close to amenities
2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年04月10日 的回复
Hey KimberlyThank you for your feedback. We hope to see you again soon!

10/10 超赞

Angela

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
DaNique Douglas 于 2024年04月10日 的回复
Hello Angela,Thank you for your feedback. We hope to see you again soon!

10/10 超赞

Yasmine

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was a quick stop along our road trip. Excellent stay for the low price we paid. Staff was excellent and friendly. Room was large and bed was extra comfortable. Appreciated the easy to make single coffee and the towels were soft and fluffy. We did not purchase breakfast after reading the reviews and agree that it is pretty sparse and would recommend you just enjoy food options around town. Would stay again.
2024 年 4 月入住 1 晚
DaNique Douglas 于 2024年04月9日 的回复
Hello Yasmine,Thank you so much for your feedback, it is very important to us. We hope to see you again soon!

10/10 超赞

Dianaira

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We felt safe and the hotel and room is very clean. My only dislike was the smell of smoke (cigarettes, cigars and or mariguana) on the uppers floors. There’s signs for not smoking but some people just don’t listen.
2024 年 4 月入住 2 晚
DaNique Douglas 于 2024年04月9日 的回复
Hello Dianaira,Thank you for your feedback, it is very important to us. We hope to see you again soon!

8/10 还可以

MD NAZMUL HASAN

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
DaNique Douglas 于 2024年04月4日 的回复
Hello , Thank you for your review. We hope to see you again soon!

10/10 超赞

Diondra

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
DaNique Douglas 于 2024年04月4日 的回复
Hello Diondra, Thank you for your review. We hope to see you again soon!

2/10 糟糕

Dadja

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I will never stay there again.
2024 年 3 月入住 3 晚
DaNique Douglas 于 2024年04月4日 的回复
Hello Dadja,We are very disappointed that you did not enjoy your stay. We apologize for any mishaps and hope to make it up at your next stay! Thank you.

6/10 一般

Melissenda

与家人及幼儿出行
满意：住宿条件和设施，员工和服务
不满意：清洁度
Room is average, towels were stained. Pool looks outdated. Refrigerator was in bathroom and the microwave is outside in the hallway.
2024 年 3 月入住 2 晚
DaNique Douglas 于 2024年04月4日 的回复
Hello Melissenda,We are very disappointed in hearing about your stay with us. We take reviews as such very serious and hope we can make up for where we lacked at your next stay! Thank you

10/10 超赞

Anishia

2024 年 3 月入住 2 晚
DaNique Douglas 于 2024年04月4日 的回复
Hello Anishia, Thank you for your review. We hope to see you again soon!

10/10 超赞

Luis

满意：清洁度、员工和服务、住宿条件和设施
Very clean and nice staff
2024 年 3 月入住 1 晚
DaNique Douglas 于 2024年03月30日 的回复
Hello Luis,Thank you for your review! We hope to see you again soon!

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
DaNique Douglas 于 2024年03月26日 的回复
Hello Michael,Thank you for your review, we hope to see you again soon!

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
The gentleman at the front desk is top notch. I am sorry that I don't know his name. You will be able to figure it out by who was on duty the Wednesday and Thursday evenings. Great check in and service provided!
2024 年 3 月入住 2 晚
DaNique Douglas 于 2024年03月26日 的回复
Hello Paul,Thank you so much for your review! We will be sure to let Darren know that he is doing such a great job! Thank you for your kind comments and we hope to see you again soon!

10/10 超赞

Tiarra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was very comfortable place to stay
2024 年 2 月入住 1 晚
DaNique Douglas 于 2024年03月20日 的回复
Hello Tiarra,Thank you for your review. We hope to see you again soon!

4/10 很差

Rowella

不满意：住宿条件和设施，服务设施
I like that it's quiet. You don't hear the other rooms. Breakfast was very disappointing. It was like covid times. The breakfast at other Sonestas are much superior.
2024 年 3 月入住 2 晚
DaNique Douglas 于 2024年03月19日 的回复
Hello Rowella,Thank you for your review, we take comments like these with much consideration. We hope to see you again for a better experience.

10/10 超赞

Robin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was my first time staying and it was the easiest check-in experience with no lines. I stayed on the first floor which was ok because I could get to may car fast. The property was clean. Kind of busy with children playing but as soon as quiet time hit, they calmed down. The bathroom was very clean from the fixtures to the perfect caulking and tub surface. The towels and bedding was white. I did not see any stains. Refrigerator was big enough for two champagne bottles and more. Water pressure was good and I love the option to stream netflix. The cute sofa was comfortable and the bed was extremely comfortable as well as the pillows. Nice space to put my clothes and enough hangers to hang them. Iron worked and the desk rolled out which was a cool feature because I had to work. Free wifi always does the trick and it was easy to access it. People seem to really enjoy the indoor pool feature. The breakfast store rep was very kind. The location is close to wegmans, starbucks, dispensary and other stores. It was cozy and comfortable. I appreciated my stay.
2024 年 3 月入住 2 晚
DaNique Douglas 于 2024年03月19日 的回复
Hello Robin,Thank you so much for your review. We appreciate you taking the time out to ensure that others see the great side of Sonesta Select Columbia. We hope to see you again soon!

8/10 还可以

Antonio

2024 年 1 月入住 1 晚
DaNique Douglas 于 2024年05月2日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
DaNique Douglas 于 2024年03月7日 的回复
Hello Michael,Thank you for your feedback. We hope to see you again soon!

10/10 超赞

Breanna

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
it’s a very clean and quiet hotel. very quiet area, alone to many stores, and food places. so it makes it even more convenient. i don’t agree with the $5 a night parking fee, they have plenty of parking and it’s not a congested area. the room is clean, i wish there was a microwave inside the room not down the hall by the vending machine. for the price and the area it’s in this is a very good hotel, and all other guests are quiet and respectful. the staff is informative and nice. i really enjoyed my stay with my fiance and our 3 year old. our child enjoyed the pool as we did too. they open it early and close it late, it’s kept warm in the pool area and they keep the water really warm as well.
DaNique Douglas 于 2024年02月27日 的回复
Hello Breanna,Thank you for your review.We are delighted to hear that you enjoyed your stay with us! We hope to see you soon.

10/10 超赞

Serfati，Staten Island

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check-in was smooth ! Very kind & helpful staff, thank you !
2024 年 1 月入住 2 晚
BSloan, GM 于 2024年02月19日 的回复
We are so happy to hear you had a great stay.

10/10 超赞

Natalia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
BSloan, GM 于 2024年02月19日 的回复
Thank you for your kind feedback. We hope to see you again soon.

6/10 一般

Susan

商务旅客
不满意：服务设施，员工和服务
I was surprised to learn that there was a $5 a day parking fee. Come on, it's a motel basically. I was surprised that my room was not cleaned each day and that I had to ask for coffee and cups on my second and thrid morning at the reception desk in the lobby. Surely, I should be able to make a cup of coffee without having to get dressed and go to the lobby.
2024 年 2 月入住 3 晚
BSloan, GM 于 2024年02月13日 的回复
We sincerely apologize for our shortcomings and appreciate your constructive comments so we may continue to improve. We have credited your 5 parking fee as a small gesture for dropping the ball during your stay.