First, sign I should have left was when I pulled into where the room was located, there were over a dozen people in the parking lot, cooking outside with chairs and furniture and kids playing. As soon as I opened the door to my room and turned on the light, roaches went scattering. I went right to the office, and he gave me a room across from the original. I opened that room, and there was a bug right by the door. I called him over, and he said the bug came from under the door. Excuse me!! Unacceptable. As I sat in my car, I saw another couple go check into the room I was originally in, my skin was crawling, so I went right back to the office and turned the key in. At that point, I didn't care if I was getting my money back or not. I refused to stay there. As late as it was, I got back in my car, drove another 30 minutes, and paid double, but the room was clean and we were safe.