家庭套房 | 湖景

关于莱考索 500 号漂浮度假村的点评

3.5 out of 5
莱考索 500 号漂浮度假村
21/5 Moo 3 KhaoWong, Ban Ta Khun, Surat Thani

点评

8.6

超赞

10 分 - 超赞。17 条好评,共有 30 条点评" "
8 分 - 还可以。9 条好评,共有 30 条点评" "
6 分 - 一般。1 条好评,共有 30 条点评" "
4 分 - 很差。2 条好评,共有 30 条点评" "
2 分 - 糟糕。1 条好评,共有 30 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

9.0/10

服务设施

8.6/10

住宿条件和设施

9.0/10

环保

点评

4/10 很差

Stephen

满意:清洁度
Beautiful location, let down by everything else
We booked a villa. The scenery was beautiful, the resort had numerous issues which affected our stay. The toilet/shower doors were very difficult to close due to warping and lack of maintenance. The front light didn't work, so the room was dark. The air-conditioning hardly worked and only barely managed to keep the room cool at night (between 8pm and 6am). During the day the air conditioner was so poor that it was cooler outside than inside. The entire time you're at the resort you are being nickel-and-dimed to get more money from you. Activities, internet, paddle boards all cost more money. We ended up spending 7000 baht at the resort, for two people, on a two-night stay. This only covered a single cave tour and four meals, no alcohol. We knew the reason we stayed there was the location, so we could ignore or forgive all of the above if it wasn't for one thing....The food. At the resort was the worst food we have experienced in our 3 weeks stay in Thailand. The dishes were bland, cold and in a few cases were completely inedible. Prices were over 5x what you’d pay anywhere else in Thailand, and prices listed online do not list the restaurant service charge (10%) and local taxes (7%). The meal portions are incredibly small. If the food was even halfway edible, we would have rated the resort a 5/5, however the food left us hungry and miserable. Beautiful setting but would not recommend for more than a night. Better accommodation can be found outside the national park.
2023 年 11 月入住 2 晚
Bua 于 2023年11月21日 的回复
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to discuss and check with our team.Please be informed that our resort has been operated by the concept of " Disconnect to Reconnect ". We are a remoted floating resort located in National Park. The electricity operated by the generators so many things are different from standard resorts. We are happy to hear any feedback and always find the best way to improve our service.Best regards,Bua

10/10 超赞

Kenneth Douglas

满意:清洁度、员工和服务、住宿条件和设施
Uniqueness
2024 年 4 月入住 2 晚
Bua 于 2024年04月28日 的回复
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

10/10 超赞

Rene,El Paso

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the surrounding views, quitness and the attention and service of the staff. I would love to stay longer, but it is a bit expensive.
2024 年 4 月入住 1 晚
Bua 于 2024年04月24日 的回复
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

10/10 超赞

Sarah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sammy was so wonderful with our young daughters - braiding their hair, providing colouring to keep them occupied whilst we ate. All staff were friendly and helpful. We would definitely stay again and rate 500Rai above Panvaree The Greenery where we stayed afterwards.
2024 年 3 月入住 1 晚
Bua 于 2024年03月26日 的回复
Thank you very much for your kind review. We surely will inform our staffs. It means a lot us, and we are looking forward to welcoming again at 500Rai. Please feel free to contact our reservation team.

8/10 还可以

Lauren

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you want to disconnect and relax, this place is great. It is very remote, kid friendly, staff is fantastic!
2024 年 3 月入住 1 晚
Bua 于 2024年03月25日 的回复
Dear Lauren, Thank you very much for your kind reviews. It was our pleasure to serving you at 500Rai floating resort.

10/10 超赞

Danielle,Denver

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Bua 于 2024年02月28日 的回复
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

8/10 还可以

Bart

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Het is takkeduur en de wildlife safari kan je overslaan. Heel duur voor anderhalf uur varen waarvan een half uur in het donker. 1 aap en een waterbuffel gezien. Niet de moeite waard. Personeel is heel matig, allemaal jongeren en hebben geen idee wat ze moeten doen en je wordt niet goed geholpen. Voor €500 per nacht zou je goed personeel verwachten.
2024 年 1 月入住 2 晚
Bua 于 2024年02月28日 的回复
On behalf of 500Rai team, I would like to say Thank you so much for your feedback. It means a lot to us. We will keep the good part and always find the best way to improve ourselves. If you have more suggestions or any questions, please let us know via email reservations@500rai.com Best Regards, 500Rai Team

10/10 超赞

Tom

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort is absolutely beautiful and amazing. The bungalos are right on the water and just perfect. Staff was very friendly and room service for drinks was almost immediate. The water was immaculate and the rooms were clean and new. Even the pool was amazing. A couple of things to watch out for: you need to book your boat transport to and from in advance; this is not made clear in the information received. The directions to the boat pier are not clear; we had trouble finding it and almost missed our boat; I do not suggest buying the "Bonus Bucks" offer. This allows you to pre-buy 6000 Bhat of spending (about CAD$240) for 5000 (about CAD$200). We bought it only to find out when we got there that the spa service was fully booked and they were completely out of wine - the two main things we were doing to spend on. Otherwise it was A1 all around.
2024 年 1 月入住 1 晚
500Rai Team 于 2024年01月11日 的回复
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to inform our team.We are happy to hear any feedback from everyone and always find the best way to improve our service. If you have more suggestions or any questions, please let us know via email reservations@500rai.comBest Regards, 500Rai Team

10/10 超赞

Peter

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jaw dropping views, excellent restaurant, and a relaxing atmosphere are the top three reasons 500 Rai is place we will definitely be visiting again. Our son loved feeding the fish from the restaurant. The staff were all super kind and helpful. If it's in the budget to upgrade to the Honeymoon Suite, I highly recommend it. The private pool and extra privacy is worth it.
2023 年 12 月入住 2 晚
Bua 于 2023年12月30日 的回复
Thank you very much for your kind reviews. It means a lot to us. We will keep all good things and always improve our services.Best regards,500Rai Team

10/10 超赞

Sevinc

2023 年 12 月入住 1 晚
Bua 于 2023年12月10日 的回复
Thank you very much for your kind review.

10/10 超赞

Admasu

满意:住宿条件和设施
2023 年 8 月入住 1 晚
500Rai Team 于 2023年08月23日 的回复
Dear Admasu,It's our pleasure to serve at 500Rai floating resort. Thank you very much for your kind reviews. It means a lot to us.We wish to have a chance to welcome your family again.Best Regards,

8/10 还可以

LIOR

与家人出行
满意:清洁度、服务设施、住宿条件和设施
I think a fridge is a must have in this resort. Drinking room temperature water in heat and humid weather isn’t really a treat.
2023 年 8 月入住 1 晚
Bua 于 2023年09月1日 的回复
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay.Please be informed that our resort has been operated by the concept of " Disconnect to Reconnect ". We are the remoted floating resort located in National Park so we have limited of electric usage. We are happy to hear any feedback from everyone and always find the best way to improve our service. Best Regards, 500Rai Team

8/10 还可以

Gil

2023 年 3 月入住 1 晚
500Rai Team 于 2023年04月2日 的回复
Thank you very much for your positive review.We look forward to welcoming you back.Kindly regards,500Rai Team

6/10 一般

真实旅客

团体旅客
满意:员工和服务,清洁度
Beautiful…
We did a 2 night stay in February. The resort is clean and orderly. The staff was accommodating and attentive. There are a few things that would have been great to know prior to our arrival. - meal options (buffet vs ala carte) are very different. Even regarding drinking water. Inquire well before choosing. - ‘coupons’ are sold at the dock prior to boat departure that provide discounted prices for food and activities. Coupons available at the dock are better priced than at the resort. Be aware that these are non refundable. Verify that coupons May by used for activities is purchasing at the dock. - activities may fill up very quickly and are only 1 time a day so for most 1-3 day stays you need to book as soon as you arrive. - the room air conditioners really do not cool the rooms well. Also because of ‘power’ issues, deluxe villas do not have 24 hr air conditioning as they turn off the ability for air conditioning in the morning until early evening. We opted to pay extra for 24 hr air. However the very poor cooling units were not worth the extra money. The resort is clean, secluded and in a beautiful environment. Again the staff there do a wonderful job. The pool is maintained well and they have a great 2 for 1 drink happy hour from 3-6.
2023 年 2 月入住 2 晚
Bua 于 2023年02月18日 的回复
On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to discuss and check with our team to improve our service.Please be informed that our resort has been operated by the concept of " Disconnect to Reconnect " and Charming of Thai ( locals ). We are located in National Park so many things are different from standard resorts.Best Regards, 500Rai Team

10/10 超赞

Michel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Je donnerais 7⭐️ si je le pouvais considérant le service, la philosophie du lieu « personnel et propriétaire ». Endroit indescriptible considérant sa beauté
2023 年 1 月入住 2 晚
Bua 于 2023年01月14日 的回复
Dear Michel,On behalf of 500Rai team, I would like to say " Thank you so much for your feedback " and sorry for the inconvenience caused during your stay. I will take all your comments to inform our team. We are happy to hear any feedback from everyone and always find the best way to improve our services. Best Regards, 500Rai Team

10/10 超赞

Katiuska

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Otro lugar de Tailandia maravilloso para relajarse a desconectarse para estar tranquilo con el medio ambiente, y sentir el universo
Bua 于 2023年01月7日 的回复
On behalf of 500Rai, we would like to say " Thank you so much for your kind review". It was our pleasure to have you at our resort.Best Regards,500Rai Team

10/10 超赞

Philip

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stunning
Bua 于 2022年12月26日 的回复
Dear Philip, It's our pleasure to have you at our floating resort. Thank you very much for your kind review. We are really glad you had great time with us. Wish we will have a chance to serve you again at 500Rai Best Regards, BuaReservation Manager

10/10 超赞

Philip

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stunning
2022 年 12 月入住 1 晚
Bua 于 2022年12月27日 的回复
Dear Philip, Thank you very much for your kind review. We are really glad you had great time with us. Wish we will have a chance to serve you again at 500Rai Best Regards,Bua Reservation Manager

8/10 还可以

Jesus

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Servicio de transporte muy caro para llegar al local fue un abuso
2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

与家人出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
This place was beautiful and clean the people were so friendly and helpful , we had a wonderful time
2019 年 8 月入住 2 晚

8/10 还可以

真实旅客

团体旅客
满意:员工和服务,清洁度
เงียบสงบ บรรยากาศดีค่ะ ห้องพักโดยรวมดีค่ะ เหมาะกับการมาพักผ่อนเงียบๆ แต่อาหารแพงมากๆเลย
2019 年 5 月入住 1 晚

4/10 很差

真实旅客

2019 年 4 月入住 3 晚

2/10 糟糕

真实旅客

不满意:服务设施
2019 年 4 月入住 1 晚

10/10 超赞

Sanna

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paradise
The resort is a 1hr boat ride from the pier and is a beautiful trip. The staff that greeted us are lovely, though shy and learning english. The room was cute and scenic - breath taking at sunrise. Its an adventure resort (lots of excursions that aren’t promoted, so make sure to ask about them) - recommended minimum stay of 2-3 nights (we could only stay 1). Food was nice - let them know of any allergies/intollerances beforehand because food is an hour’s boat ride away. Take cash because there is no phone/internet - a wonderful change. Its an immersive nature resort that is very well worth the trip.
2019 年 1 月入住 1 晚
Bua 于 2019年01月12日 的回复
Dear Guest , Thank you for your stay with us and your kind review. We were pleased to note that you had a pleasant experience with us and appreciate your valuable feedback on our rooms as well as our services and food offerings. Thank you once again for your review. We hope to welcome you back again in the near future. Sincerely, Customer service team

8/10 还可以

Suk,BKK

满意:员工和服务
Awesome resort!
It is awesome resort considering its location. I went there during rainy season so the weather is not so nice but I bet it will look amazing if you pick the good period.
2018 年 9 月入住 1 晚
dwnqn 于 2018年10月15日 的回复
We are pleased to have learnt that you enjoy your stay with us! and thank you very much for staying with us and for your kind review. We will look thru all your comment and look for a solution for the noise specially in the evening. As for the shaking of the raft houses, we hope you consider your consideration given the fact that we are afloat but still it doesn't mean that we stop for looking for a solution for it.

10/10 超赞

peter,Thür

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ein Highlight im Nationalpark
Vom Transfer, über die Bewirtung bis zur Ausstattung der Häuschen - ein Traum. Extrem viel und überaus aufmerksames Personal. Sogar ein "deutscher" Thai war beim Personal dabei. Ausflüge mit mehr oder weniger Erfolg absolviert. Bei der Savarie immerhin Affen gesehen. Der See führte Hochwasser, so dass die Höhle nicht begehbar war - aber alles was möglich war, wurde umsichtig und aufopfernd angeboten und durchgeführt. Wir hatten eine besonders schöne mehrstündige Abend/Nachtfahrt dabei. Ein super Erlebnis.