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关于隧道山观光酒店的点评

3.5 out of 5
隧道山观光酒店
502 Tunnel Mountain Road, Box 1137, Banff, AB

点评

9.0

非常棒

10 分 - 超赞。1036 条好评,共有 1652 条点评" "
8 分 - 还可以。453 条好评,共有 1652 条点评" "
6 分 - 一般。101 条好评,共有 1652 条点评" "
4 分 - 很差。38 条好评,共有 1652 条点评" "
2 分 - 糟糕。24 条好评,共有 1652 条点评" "

9.0/10

清洁度

9.4/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Bun Yuen Danny

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Eric

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 5 晚

10/10 超赞

Ping

满意:清洁度、员工和服务、服务设施、住宿条件和设施
very nice
2023 年 9 月入住 2 晚

10/10 超赞

Lai Han

2023 年 3 月入住 1 晚

10/10 超赞

Siu Lung

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Although the hotel is a bit old, the staff are friendly. We had a pleasant stay at the hotel.
2022 年 8 月入住 2 晚

4/10 很差

Chun Tat

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 8 月入住 1 晚

10/10 超赞

Murrell

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Unique location
2024 年 4 月入住 1 晚

10/10 超赞

Gagan

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome
2024 年 4 月入住 2 晚

8/10 还可以

Don

2024 年 4 月入住 2 晚

4/10 很差

Kaitlyn

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
The condition of the room is very dated and was not clean. They are renovating, which is clearly needs. The prices reflected should be after a renovation, not prior to. A thorough clean is expected upon check in, this was not the case. Very dusty and smelly old carpets. Poor curtains so lots of light when trying to sleep.
2024 年 4 月入住 2 晚

8/10 还可以

Deanna

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So convenient for the ROAM bus, to save on parking in town
2024 年 4 月入住 2 晚

10/10 超赞

Benjamin

与家人及幼儿出行, 与家人出行
满意:员工和服务,清洁度
Nice interiors. Rooms are quite warm, would be concerned in the summer! Ongoing exterior upgrades look good, interiors are in great condition. Pool is fine but small, change rooms are a bit of a dungeon. Don't stay for the extra amenities, stay for quieter location and nearby to Tunnel Mountain. Transit pass is great.
2024 年 4 月入住 4 晚

8/10 还可以

Syeda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall good but not excellent.
2024 年 4 月入住 3 晚

8/10 还可以

Xlexandra

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Room was fabulous and would stay again. Loved the kitchenette and was super clean. There was construction but not on the weekend we stayed so not an issue. Only thing we didnt like was the pools. Hot tub was not working wich we werent told. And the pool was freezing. Otherwise was great for our family
2024 年 4 月入住 3 晚

10/10 超赞

Jennifer

满意:清洁度、员工和服务、住宿条件和设施
This is my second year visiting the property, and I always enjoy it
2024 年 4 月入住 2 晚

10/10 超赞

Tracy

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great. We had 7 people in our group. The property had ample room to sleep and move around. The wares was really nice. I would recommend staying here.
2024 年 4 月入住 2 晚

10/10 超赞

Cody

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always love my stays at Tunnel Mountain.
2024 年 4 月入住 3 晚

10/10 超赞

sung won

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in loft suite. Property is outdated from outside but inside was fully renovated. I really love the peaceful view from the balcony.
2024 年 4 月入住 1 晚

8/10 还可以

John

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2024 年 4 月入住 2 晚

10/10 超赞

Lana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the front desk were excellent and great service
2024 年 4 月入住 1 晚

10/10 超赞

Lauren

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is very clean and well taken care of. Currently under slight renovations, these renovations did not affect our stay. The property offers complimentary shuttle service and it was easy to use and navigate. This is especially useful for families with small childrens. Despite the cold the playground was well maintained and utilized by guests. We truly enjoyed our stay and the kindness and professionalism of the staff. We would stay here again.
2024 年 3 月入住 6 晚

8/10 还可以

DOROTHEA

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The area is quite difficult to locate and area was not well lighted BUT the unit itself was worth the price .
2024 年 4 月入住 1 晚

10/10 超赞

Susan,Cochrane

满意:员工和服务,清洁度
不满意:服务设施
The room smelled of old smoke . We are non smokers . No bathroom fan , but states with new renovation is central . Major exterior renovations throughout resort . Staff were awesome check in . Indoor pool was cool 1 vent functioning, asked for pool towels was right there . The steam room non functional. $$ was expensive, but comparable to other properties . Would stay again , staff are great
2024 年 4 月入住 1 晚

10/10 超赞

Carlo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

4/10 很差

Whitney

与家人及幼儿出行
不满意:住宿条件和设施
We were not made aware of the construction that would be going on from sun up until sun down. No chance for sleeping in or napping at the hotel after a long day out. Inside the room the cutting board smelt like it was rotting and the room smelled strongly of wood smoke. Limited parking spots because of construction. The loud and obnoxious music the workers were playing was not family friendly. When we asked about a discount on the room we were told that because we booked through Expedia they couldn’t do anything. They told us we could get a discount on future stays but we are not inclined to return to stay there again. Very disappointed.
2024 年 4 月入住 4 晚

8/10 还可以

Desiree

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was really great - high ceiling, bright, great layout. The mattress and pillows were very comfortable. The kitchenette was perfect for our needs, had everything we needed. The bathroom looked brand new, loved the big walk-in shower and the long counter top. The view from our room was amazing. We parked right in front of our door, very convenient. The only negatives were the sauna and steam room, too long to warm up and never got hot enough.
2024 年 4 月入住 2 晚

10/10 超赞

Nafisa

与家人及幼儿出行, 与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Great for short family trip
2024 年 4 月入住 1 晚

6/10 一般

Travis

2024 年 4 月入住 4 晚

8/10 还可以

Brandis

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施
Always enjoy our stay here. There was construction happening at the time of our stay which made the overall appearance slightly messy. It will look nice once complete however. Staff are awesome. Only suggestions for the rooms- some coat hooks in the entry, bedrooms and bathrooms would be handy.
2024 年 4 月入住 2 晚

10/10 超赞

Meridee

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful rooms, very clean and up to date. Friendly front desk workers. The only complaint I have is not staying longer. Highly recommend!
2024 年 4 月入住 1 晚

4/10 很差

Nicole

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
Needs a renovation
2024 年 3 月入住 1 晚

8/10 还可以

Cynthia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 2 晚

8/10 还可以

Susana

2024 年 3 月入住 2 晚

4/10 很差

Stephanie

与家人出行, 团体旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
When we pulled the sheets back to sleep, one bed had blood stains on it. The room had a refrigerator that was so loud it kept me up most of the night and we were next to the elevator and the call bell for it was so loud and going off all night. I spent $300 for dirty sheets and no sleep. Do not recommend at all. Staff were friendly at least.
2024 年 4 月入住 1 晚

10/10 超赞

Carla

与家人出行
满意:住宿条件和设施,清洁度
不满意:服务设施
Our room was excellent! Better than expected. Very clean and comfortable. They are in the process of updating some of the buildings and where we stayed was great. The pool is old and the sauna and steam rooms are old and smelly. If you aren’t looking for a pool or sauna/steam room this is currently a great place to stay. We will book here again!
2024 年 4 月入住 3 晚

8/10 还可以

irish

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施
The room and amenities were all great! The only thing we didn’t like is the area of our room has renovation going on and we were not told about it and given a heads up. We had to drive thru the area and ended up getting a nail on one of our tires. We were lucky that we found an available shop near by.
2024 年 4 月入住 2 晚

8/10 还可以

Konrad

满意:清洁度、员工和服务、服务设施
Close to everything bisy renovating
2024 年 4 月入住 2 晚

6/10 一般

Nino

2024 年 3 月入住 4 晚

10/10 超赞

Tanya

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Relaxing stay
2024 年 4 月入住 3 晚

2/10 糟糕

Anna

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚

2/10 糟糕

Li

不满意:清洁度、员工和服务、住宿条件和设施
Do solve anything
2024 年 3 月入住 1 晚

10/10 超赞

Gaurav

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
2024 年 3 月入住 1 晚

8/10 还可以

Maricel

2024 年 3 月入住 1 晚

6/10 一般

Shawn

与家人出行
满意:清洁度
不满意:住宿条件和设施
Overall the room was fine but there was No Wifi which was a bit of an annoyance. But the room itself and cleanliness was excellent
2024 年 3 月入住 1 晚

10/10 超赞

Marcy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay. We would recommend to families.
2024 年 3 月入住 8 晚

8/10 还可以

Cheryl

满意:清洁度、员工和服务、住宿条件和设施
Na
2024 年 3 月入住 1 晚

10/10 超赞

Alexandra

与家人出行
满意:员工和服务,清洁度
The parking is very narrow and tight. Would also be love to have a restaurant or two around the area. Other than that, it was great!
2024 年 3 月入住 2 晚

10/10 超赞

maryanne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location and great service.
2024 年 3 月入住 3 晚

10/10 超赞

Bela

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, easy check in and check out. The bus tickets included with the booking were great.
2024 年 3 月入住 2 晚

8/10 还可以

Nelson

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚