Dear Ruby,Thank you very much for considering us one of the hotels in Bangkok and making us one of your preferred accommodation. We take pride in everything we do to ensure that our guests feel at home and to make their stay one that is memorable and it gives us great pleasure to read that we succeeded.We will indeed have the pleasure of welcoming you back in the near future.Sincerely,

Dear Huichi,I must express my sincerest apologies regarding problem of cleanliness in the toilet that resulted to your disappointments. It is very important for us to consistently provide intuitive exceptional service and I am saddened that this was not what you felt during your stay.Please rest assured that the team has been briefed at length for the necessary refresher training to ensure consistency in our standards. We appreciate that you bring this to our attention in order for us to investigate as to why such unusual Hyatt Place Bangkok Sukhumvit experience occur. And we do hope this experience will not deter you from staying with us again in the future.Sincerely,

Dear Melody,Thank you very much for considering us one of the hotels in Bangkok and making us one of your preferred accommodation. We take pride in everything we do to ensure that our guests feel at home and to make their stay one that is memorable. The team here strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on.We will indeed have the pleasure of welcoming you back in the near future.Sincerely,