酒廊

关于诺富特曼谷隆齐素坤逸酒店的点评

4.5 out of 5
诺富特曼谷隆齐素坤逸酒店
566 Ploenchit Road, Lumpimi, Pathumwan, Bangkok, Bangkok

点评

8.8

超赞

10 分 - 超赞。534 条好评,共有 1010 条点评" "
8 分 - 还可以。357 条好评,共有 1010 条点评" "
6 分 - 一般。77 条好评,共有 1010 条点评" "
4 分 - 很差。25 条好评,共有 1010 条点评" "
2 分 - 糟糕。17 条好评,共有 1010 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

kongkiat

满意:清洁度、员工和服务、住宿条件和设施
Nice experience
2024 年 4 月入住 5 晚

8/10 还可以

YUEN SUM

2024 年 4 月入住 3 晚

10/10 超赞

Pik Fai

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

6/10 一般

HOK WING

与家人出行
满意:清洁度
Facilities are a bit old. A little tray for putting the mobile phone is not available in the washroom. Room keepers did not refill the towels and the tea bags. I had to call the service desk to get them. The front desk allowed us to check out late but they did not extend the elevator privilege.
2024 年 1 月入住 3 晚

8/10 还可以

Tsz Ying Tammy

2023 年 12 月入住 5 晚

10/10 超赞

CHIH YU

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every time I go to Bangkok I choose here
2023 年 12 月入住 3 晚

8/10 还可以

SHU-MIN

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 4 晚

8/10 还可以

Lai Sau Yan

与家人出行
Try nice
2023 年 10 月入住 2 晚
Juthamas 于 2023年12月11日 的回复
Dear Lai Sau Yan,Thank you for your review with nice to see your positive feedback and satisfaction score.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

SAU HAN VANESSA

2023 年 10 月入住 2 晚
Juthamas 于 2023年10月24日 的回复
Dear SHU HAN,Thank you for your review with very delighted to read that your stayed was excellent in overall.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

Ho Yin

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good for business stay
I have stayed in this hotel for 3 times since they opened. Hotel location is perfect. However, I feel that the hotel should upgrade their facilities such as TV, towel, toothbrush (they don't provide).
2023 年 9 月入住 3 晚
Juthamas 于 2023年10月24日 的回复
Dear Ho Yin,Thank you for your review.We are very warm welcoming you back with appreciated your kind loyalty.Hotel facilities as TV is on process changing next year. and Toothbrush is on request, please.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

Yiu Kwong

与家人出行
酒店設備較年日已久, 有老化蹟像, 入住期間見工人在走道上作維修工程, 衛生清潔上一般,可取之處是出入交通便利,近BTS站步行即到!房間燈光較暗, 厠所淋浴間水力不足。
2023 年 9 月入住 4 晚
Juthamas 于 2023年09月17日 的回复
Dear Yiu Kwong,Thank you for your review and nice satisfaction score.However, we do sincere apology for any inconvenient cause to you and do hope to have a chance to welcoming you back.best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Juthamas 于 2023年09月17日 的回复
Dear Valued Guest,Thank you for your wonderful review and fantastic moment received during stayed with us.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

Chao Yi

2023 年 9 月入住 2 晚
Juthamas 于 2023年09月17日 的回复
Dear Chao Yi,Thank you for your wonderful review and fantastic moment received during stayed with us.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

CHIA LIN

2023 年 8 月入住 1 晚
Juthamas 于 2023年09月2日 的回复
Dear CHIA LIN,Thank you for your feedback and great satisfaction score.We are all looking forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

Kwok Mui

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location
2023 年 8 月入住 4 晚
Juthamas 于 2023年09月2日 的回复
Dear Kwok Mui,Thank you for your feedback and great satisfaction score, especially our good location was marked your convenient stayed.We are all looking forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

macy

2023 年 8 月入住 5 晚
Juthamas 于 2023年09月17日 的回复
Dear macy,Thank you for your review.We are glad to read that your stayed was excellent and met your satisfaction.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

Kin Mou

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
環境及位置都很好
2023 年 8 月入住 2 晚
Juthamas 于 2023年08月18日 的回复
Dear Tay,Thak you for your review.We are pleased reading your positive and satisfaction score, especially our good location was marked your comfortable stayed.Look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

Kit Yee Flora

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
方便又舒適
方便、舒適、整潔
2023 年 7 月入住 2 晚
Juthamas 于 2023年08月18日 的回复
Dear Tay,Thak you for your review.We are pleased reading your positive and satisfaction score in regards to convenient, cleanliness and comfortable during stayed.Look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚
Juthamas 于 2023年08月18日 的回复
Dear Valued guest,Thak you for your review.We are pleased reading your positive and comfortable stayed with look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

Hsiuhao

2023 年 8 月入住 1 晚
Juthamas 于 2023年08月18日 的回复
Dear Hsiuhao,Thak you for your review.We are pleased reading your positive and satisfaction score with look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

ting fun stanley

满意:清洁度、员工和服务、住宿条件和设施
A place for relax and enjoy this trip
2023 年 7 月入住 4 晚
Juthamas 于 2023年08月5日 的回复
Dear ting fun stanley,Thank you for your review.It is a pleasure to learn that you have enjoyed your overall experience at the Novotel Bangkok Ploenchit Sukhumvit and look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

Yu Wai

2023 年 7 月入住 3 晚
Juthamas 于 2023年08月5日 的回复
Dear Yu Wai,Thank you for your feedback with we are glad to know that you had convenient and comfortable stayed, our service is meet your satisfaction.Look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

SHU-MIN

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 4 晚
Juthamas 于 2023年06月28日 的回复
Dear Shu-Min,Thank you for your review with delighted to read that you had wonderful visited.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

Mong Nor

2023 年 6 月入住 5 晚
Juthamas 于 2023年06月15日 的回复
Dear Mong Nor,Thank you for your review with look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

Keith kan wai

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The lighting is a bit dark
2023 年 5 月入住 2 晚
Juthamas 于 2023年05月31日 的回复
Dear Keith Kan Wai,Thank you for your review.We are delighted to learn that your stayed was comfortable and excellent.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

LAI KUEN

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
酒店房間太暗,照明不足,酒店地下餐廳音樂及現場表演聲浪太大,感覺嘈吵!
2023 年 5 月入住 4 晚
Juthamas 于 2023年05月31日 的回复
Dear Lai Kuen,Thank you for your review with sorry for the light and music at beer garden made your inconvenient stayed.However, we are all still looking forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

LIU PUN YING

团体旅客
满意:住宿条件和设施,员工和服务
在BTS隔離是十分方便,最可怕是所有毛巾都晦晦爛爛的,驚嚇到不敢使用,亦沒有浴室地毛巾及淋浴處亦沒有防滑墊,每次淋浴要很小心,容易跌倒,相信不會再次入住了。
2023 年 4 月入住 3 晚
Juthamas 于 2023年05月4日 的回复
Dear Liu Pun Ying,Thank you for taking the time to share you feedback.I am sorry to hear your experience was below expectations; we are currently looking into the matter.We do hope we have the opportunity to welcoming you back here at the hotel.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

Chan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
整體清潔乾淨舒適
2023 年 4 月入住 3 晚
Juthamas 于 2023年04月7日 的回复
Dear Chan,Thank you for taking the time to share your feedback.I appreciated your comments for the convenient stayed which do hope we have the opportunity to welcoming you back here at the hotel.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚
Juthamas 于 2023年03月28日 的回复
Dear Valued guest,Thank you for your review with so much appreciated your kind highest satisfaction score.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

VITOR,MACAU

与配偶出行
满意:清洁度
不满意:员工和服务
前台服務態度非常一般,房間太暗及門太難開!
2023 年 3 月入住 4 晚
Juthamas 于 2023年03月11日 的回复
Dear Vitor,Thank you for taking the time to share you feedback.I am sorry to hear your experience was below expectations; we are currently looking into the matter.We do hope we have the opportunity to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 还可以

HUANG

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
2023 年 2 月入住 2 晚
Juthamas 于 2023年03月6日 的回复
Dear Huang,Thank you for your review.We are glad to see your satisfaction score during stayed with us and look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

CHI YUNG

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
地點相當方便,員工十分友善,相當值得推薦
2023 年 3 月入住 4 晚
Juthamas 于 2023年03月6日 的回复
Dear Chi Yung,Thank you for taking your time to share your experience on your recent stay with us at Novotel Bangkok Ploenchit Sukhumvit.I appreciate your comments on the location of the hotel and which is hnice staff.Once again, thank you for your valuable feedback and I am looking forward to welcoming you back soon.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

Chui Ying

与配偶出行
满意:清洁度
不满意:员工和服务
整潔度不錯。 員工服務、房間燈光及早餐質素有待改善。
2023 年 2 月入住 4 晚
Juthamas 于 2023年02月11日 的回复
Dear Chui Ying,Thank you for taking the time to share you feedback and highlighting on good room cleanliness.Howeer, I am sorry to hear your experience was below expectations in some parts; the concerned team are currently looking into the matter.We do hope we have the opportunity to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

Jojo

与家人出行
满意:员工和服务
不满意:客房舒适度
床褥嚴重不舒服換咗房間也是床褥嚴重不舒服壞掉,打掃不太乾淨,其他過得去
2023 年 1 月入住 2 晚
Juthamas 于 2023年02月4日 的回复
Dear Jojo,Thank you for taking the time to share you feedback.I am sorry to hear your experience was below expectations; we are currently looking into the matter in regards to mattress.We do hope we have the opportunity to welcoming you back here at the hotel.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

真实旅客

满意:清洁度
不满意:客房舒适度,员工和服务
入住時check in速度雖快,但員工笑容欠奉,只是問到早餐位置在哪,因聽不清楚,請重覆一次便顯得不耐煩;另外隔音設備差,會聽到鄰房嘅咳嗽聲、隱約嘅說話聲音,特別是廁所水喉聲,鄰房幾時開水喉都知。很多酒店都要求先付按金,用咗信用卡都不會過數,但這間就會過數,話會在14天後退回戶口,太擾人了!
2023 年 1 月入住 2 晚
Juthamas 于 2023年01月15日 的回复
Dear Valued guest,Thank you for taking the time to share your experience.I was sorry to hear that your visited on this occasion felt short. I apologizes for any disappointment and inconvenience this may caused on your end. We definitely look into the single points and improve for better service.We look forward to welcoming you back to our hotel in the future. Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

WAI HO,YUEN LONG

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
鄰近BTS. 交通十分方便
Juthamas 于 2023年01月15日 的回复
Daer Wai Ho,Thank you for taking the time to share your feedback.I appreciated your comments on the convenience location and do hope we have the opportunity to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
價錢合理
房間整潔,酒店係BTS 站隔離,所以十分方便。但酒店對開大馬路經常塞車,坐的士出入要預多d時間
2022 年 12 月入住 6 晚

8/10 还可以

Shuk Yin

满意:清洁度、员工和服务、服务设施、住宿条件和设施

10/10 超赞

Ngai Ping

2022 年 12 月入住 1 晚

8/10 还可以

Po

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
房間很嘈,地下酒吧live band很擾民

2/10 糟糕

jackson

不满意:员工和服务
2022 年 11 月入住 2 晚

10/10 超赞

Cheuk Hang

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
十分乾淨但廁所門不能鎖
2022 年 10 月入住 5 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 3 月入住 4 晚

10/10 超赞

fung yee

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很近BTS
酒店好近BTS E2站就算想去其他地方都很方面,酒店服務員很有禮貌,但酒店水壓很差,整體不錯下次去曼谷都仍會選擇這間。
2020 年 2 月入住 3 晚

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
整體好,房冲凉水力較细,員工有善,只是游池太細少 交通方便,但附近太少小檔口地道美食, 大致下次曾再入住🙂
2020 年 2 月入住 3 晚
Sherree 于 2020年03月13日 的回复
Dear Valued Guest, Thank you so much for choosing our hotel for your stay and for sharing your experience with us. We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations I apologize foremost. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back and better meeting your expectations in the future. Sincerely, Sherree Barquilla Guest Experience Manager

10/10 超赞

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
2020 年 2 月入住 3 晚
Sherree 于 2020年02月7日 的回复
Dear Valued Guest, We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. We hope we have the opportunity to welcome you back in the near future. Sincerely, Sherree Barquilla Guest Experience Manager

6/10 一般

Connie

与家人出行
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
浴室去水慢,所以淋浴時地台有積水,感覺很不舒服。第二天已通知酒店職員,但經處理後效果並不明顯,感到失望。
2020 年 1 月入住 4 晚
Sherree 于 2020年01月31日 的回复
Dear Khun Connie, Thank you so much for choosing our hotel and for sharing your experience with us. We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations. I apologize foremost. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back in the near future. Sincerely, Sherree Barquilla Guest Experience Manager

8/10 还可以

Sui Yeung

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 3 晚
Sherree 于 2020年02月1日 的回复
Dear Sui Yeung, We are all thrilled to received a feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

10/10 超赞

Charles

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常棒的住宿體驗
非常棒的住宿體驗,如果早餐的選擇能多一些變化會更吸引人
2020 年 1 月入住 5 晚
Sherree 于 2020年01月31日 的回复
Dear Khun Charles, Thank you so much for choosing our hotel and for sharing your experience with us. We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back in the near future. Sincerely, Sherree Barquilla Guest Experience Manager

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施
Close proximity to BTS Convenient to get around in the city
2020 年 1 月入住 4 晚
Sherree 于 2020年01月31日 的回复
Dear Valued Guest, We are all thrilled to received a feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager