Noisy at night, toilet stinkes,sofa with stain.... It locates near to the BTS though.
真实旅客
2018 年 10 月入住 4 晚
8/10 还可以
Eric
2018年06月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice room, comfortable
Quit near BTS
Eric
2018 年 5 月入住 3 晚
Srawut Thongdee 于 2018年06月12日 的回复
Dear Eric,
Thank you for taking the time to review Shama Sukhumvit Bangkok!
We are delighted to read that you had a wonderful experience with us and that our convenient location in the heart of the city made your holiday a memorable one.
Looking forward to welcoming you again in the future!
With kind regards
Srawut Thongdee
Manager, Operations
Shama Sukhumvit Bangkok
We booked a 3-bedroom suite and a twin room and stayed for six nights. Despite not a new building, the rooms are very spacious, clean and equipped with everything one basically needed. Night activities at the rear entrance were quite robust, but we used the front entrance mostly and were hence unaffected. Staff were extremely friendly and helpful and responded swiftly to our requests. The swimming pool is located on the penthouse, though a bit small, it has a marvellous view. Really trying to be picky, the area for breakfast is too compact, but the standard of food is and service are more than agreeable. A very pleasant stay.
Shek Fai Raymond
2017 年 9 月入住 6 晚
8/10 还可以
kalong
2017年09月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
kalong
2017 年 9 月入住 4 晚
Dear Mr/Ms Kalong,
We appreciate your selecting to stay at Shama Sukhumvit Bangkok. It is a pleasure to learn that we have met your expectations during your trip. We are delighted to hear that you enjoyed your stay and sincerely thank you for taking your valuable time for complete our online survey.
We hope to welcome you back again soon.
Yours sincerely,
Silpsaruth Rodkul
Assistant Manager, Front Office
Shama Sukhumvit Bangkok
10/10 超赞
Yueh Ting
2017年08月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yueh Ting
2017 年 8 月入住 2 晚
Dear Mr. Ting,
We very much appreciate your valuable time for complete the online survey regarding your stay at the Shama Sukhumvit Bangkok. It is always a pleasure. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there is anything further you would like to share, please do not hesitate to reply back to this email at your convenient time.
Yours sincerely,
Silpsaruth Rodkul
Assistant Manager, Front Office
Shama Sukhumvit Bangko
Dear JimChien,
Thank you for sharing your wonderful experience of Shama Sukhumvit. We are pleased to learn that we met your expectations from room facilities and staff. We will surely relay your kind words to our team members.
We all look forward to welcoming you back to Shama Sukhumvit for your next stay.
Yours sincerely,
Srawut Thongdee
Manager, Operations
Shama Sukhumvit Bangkok
4/10 很差
真实旅客
2017年04月15日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
The location is good but the room is too old…the floor is dirty…
真实旅客
Srawut Thongdee 于 2017年04月21日 的回复
Dear Anonymous,
Thank you for taking the time to provide us your comments. As part of Shama’s strive to provide the highest service standards, your feedback and suggestions are greatly appreciated.
Furthering to your comment regarding in the floor cleanliness, please be advised that we shall look into it when we regularly review our facilities and services.
Again, thank you for staying with Shama and we look forward in welcoming you again.
Yours sincerely,
Srawut Thongdee
Manager, Operations
Shama Sukhumvit Bangkok
8/10 还可以
Miko
2017年04月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店整體不錯,職員態度很好
房間也整潔,空間感很大
距離BTS大約5-10鐘
酒店附近也比較熱鬧
Miko
Dear Miko,
Thank you for sharing your wonderful experience of Shama Sukhumvit. We are pleased to learn that we met your expectations from location, room and staff. We will surely relay your kind words to our team members.
We all look forward to welcoming you back to Shama Sukhumvit for your next stay.
Yours sincerely,
Srawut Thongdee
Manager, Operations
Shama Sukhumvit Bangkok
8/10 还可以
Yanny ,Hong Kong
2017年03月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Location, room and staff everything are good
Stay here at least 5 times and like their room spacious and conveneince location. The staffs are friendly and helpful, everything is good if the breakfast buffet can increase more choice.
Yanny
8/10 还可以
Joseph
2017年03月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joseph
10/10 超赞
Carven,Hong Kong
2017年02月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
convenience on transport...near BST station
The swimming pool and the gym room is good. The facilities in the kitchen room is adequate...we can prepare meal ..
Carven
8/10 还可以
真实旅客
2017年02月10日
满意:员工和服务,清洁度
We stayed at 11th floor but still noisy at night since there is bars at the back street of the apartment. The small swimming pool at the top floor which has infinity view.
must take hotel name card with map, even better if you have written hotel address in Thai
to show to taxi driver, not many taxi driver know about the exact location of the hotel