Zagreb Banski Dvor Hotels

"Staff was ultra-friendly."

"Very clean and modern hotel. Location is perfect for everything you would want to do and see in Zagreb. Staff were very friendly also."

"The location was excellent and walkable to most sites and restaurants. Our host was incredibly gracious as we were so tired we checked into the wrong room the first night, putting a monkey wrench in their bookings. She worked it out and got us in the correct room the next morning. The room was simple, bright and clean and overlooked the beautiful walkway below. We had no car so can’t comment about parking. We wish we were able to book this stay on our return. We have absolutely no complaints and hope to return again."

"Nice location and property "

"The air conditioning works property. The only negative with the hotel is that it is located next to a very busy city-tram line. The tram service appears to start early, at about 4.30 a.m., and ends at about midnight. The hotel building reverberated when the tram passes. The hotel provides ear-plugs which is thoughtful, but the guest will feel the “shake”. I did not notice the reverberation too much the first night because I was dead-tired after the trans-Atlantic flight, but I could hardly sleep the second night. The neighborhood is a bit sketchy. The Hotel makes up the negatives for a very good breakfast which I thoroughly enjoyed."

"I received a free upgrade from Standard to Superior. The room was very spacious with a couch, desk, and even a little outdoor patio. The bathroom is quite luxurious with a waterfall showerhead and heated floors. The bed was comfortable. The room was quiet, except that you could hear (and feel) when a nearby tram went by, but it was very minimal and would only be a problem to someone very sensitive to that sort of thing. Other than that, I couldn't hear any noise from the street or from the neighboring rooms. The hotel has an elevator, but it is very small, only big enough for one person at a time. So, if you are traveling with a lot of luggage, it could make it a bit difficult to get everything to your room easily, but for most people, it is more than adequate. The location is great. It's right in the city center, making things easy to walk to. There are also multiple tram stations nearby. It was raining the two days I was there, and I didn't have an umbrella, but the hotel had some available for free for guests at the front door, which was very much appreciated. Overall, I was really pleased with my stay, especially considering how reasonably priced the room was! I would definitely stay there again."

"Poor wifi connection in the room, had to go out to the hall to be able to use the internet."

"The location was excellent and the breakfast was fantastic. We had two issues: 1) the room was too hot and there was no way to control the temperature. Employee said it was too early (mid April) to switch to AC. 2) our room faced the main pedestrian street and it was incredibly noisy in our room at night. Loud music and people screaming through the night. If you stay here, ask for a room in the back where maybe it's quiet. Don't believe what you read about soundproof windows. Wish I could have liked it better, but I was too exhausted from not sleeping."

"Clean room "