客房景观
查看供应情况

关于兰布拉拱门酒店的点评

3 out of 5
兰布拉拱门酒店
La Rambla 19, Barcelona

点评

8.8

超赞

10 分 - 超赞。789 条好评，共有 1414 条点评" "
8 分 - 还可以。431 条好评，共有 1414 条点评" "
6 分 - 一般。124 条好评，共有 1414 条点评" "
4 分 - 很差。40 条好评，共有 1414 条点评" "
2 分 - 糟糕。30 条好评，共有 1414 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

SIYI

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very lovely smiles
Like home in Barcelona
2024 年 1 月入住 5 晚

8/10 还可以

Wing Man

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚

6/10 一般

Jolynn

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施
Close to all the restaurants
2024 年 5 月入住 2 晚

10/10 超赞

Ariana Maria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location for a first timer in Barcelona. It is walking distance to the beach, and all the must see tourist attractions. This place is right on La Rambla so there is always a party going on outside of the hotel. If you’re a light sleeper I suggest requesting a room that is not facing the street, or pack some ear plugs. The noise didn’t bother us. We had a balcony view to the street and enjoyed all the people watching with a bottle of wine to end our nights. All the staff was friendly. Clean room and large shower. I highly recommend adding the breakfast option to your stay. We ate there every morning and it was excellent. Your basic eggs, toast, cereal, yogurts, fruits, and local cheeses as well as coffee and juice. I definitely recommend staying here to anyone one he is looking to be right in the middle of all the night life.
2024 年 3 月入住 8 晚

10/10 超赞

John，Covington

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed Arc La Rambla’s location on the boulevard. The staff were friendly and helpful. Very nice room on the second floor that had a balcony that overlooks La Rambla.
2024 年 5 月入住 2 晚

10/10 超赞

Walter，Roswell

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean (no bed bugs), nice cotton sheets on the beds - comfortable sleeping. Not a lot of space to put out luggage and hang stuff up in room. Hotel had vending machine which took credit card. LOTS AND LOTS of dining options within walking distance. Hotel arranged a taxi for us in the morning. Hard to get a taxi in front of hotel - need to walk about .5-1.0 miles to taxi area. Hotel itself is very quiet. AIR CONDITIONING WAS FANTASTIC!!!! They do offer a breakfast option (which looked good but expensive), but so many other places to walk to eat… would stay here again as the location was excellent. Note: 55 min walk to Sagrada Familia - but it’s an excellent location to walk La Rambla daily. About a 10 min walk to the Food Market - excellent and a must see!!
2024 年 5 月入住 3 晚

6/10 一般

Mary Cris，Lakewood

2024 年 5 月入住 5 晚

10/10 超赞

Brian，Jacksonville

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a great small hotel located directly at the end of the Rambla close to the Columbia statue. Plenty of restaurants in the area though the one adjacent to the lobby is super convenient. Our stay was very quiet. Rooms are small but very comfortable. No complaints and would definitely recommend and stay here again if our travels bring us back to Barcelona
2024 年 5 月入住 3 晚

8/10 还可以

Amy Van

与配偶出行
满意：住宿条件和设施，清洁度
Overall was a good place to stay! Room was clean, beds comfortable enough. Just didn’t love the location (but I never felt unsafe, just kinda smelly in certain areas when walking)
2024 年 5 月入住 4 晚

8/10 还可以

Beatrice

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place. Room was clean. Location was very walkable to lots of things and to the subway. Didn’t have a coffee maker or kettle but when I asked for one they happily provided it with cups right away.
2024 年 5 月入住 1 晚

10/10 超赞

HERBERT

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very pleasant stay
2024 年 5 月入住 1 晚

10/10 超赞

Lourdes

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff, hotel was clean. Room has a balcony facing La Rambla
2024 年 5 月入住 2 晚

8/10 还可以

Steven

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚

8/10 还可以

HONGBING

与家人出行
满意：清洁度、员工和服务、服务设施
Excellent location with walking distance to some top sights; however, they don’t provide slippers and bottled water and the room is very small.
2024 年 5 月入住 4 晚

8/10 还可以

Andre，L'ANGE-GARDIEN

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Located right at the beginnig of the rambla
2024 年 5 月入住 4 晚

6/10 一般

Kainat

2024 年 5 月入住 4 晚

8/10 还可以

Ann

满意：清洁度、员工和服务、住宿条件和设施
Right on the Ramblas but room was still quiet. Good breakfast.
2024 年 5 月入住 3 晚

10/10 超赞

Jaipreet

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the area and the ease of getting around from here. Felt very safe and the staff were excellent.
2024 年 5 月入住 5 晚

8/10 还可以

Hugo

满意：员工和服务，清洁度
不满意：服务设施
Great location, and a friendly staff.
2024 年 3 月入住 5 晚

6/10 一般

Laura

与配偶出行
满意：清洁度
不满意：住宿条件和设施
Our stay was hit & miss. First we contacted them way ahead of time that we would be arriving in the morning due to our international flight. They never said that would be an issue. When we arrived onsite at 7am we learned no room would be available until 3pm. This was after traveling for over 24hrs. They have lockers for your luggage but it is 2 Euros to use them. You need a Euro coin. If you reopen the locker to get anything out & relock it’s another 2 euros each time. That was ridiculous. We next found that there was only one bathroom available while we waited & it didn’t open until 8am. It’s in their attached cafe & be forewarned the men’s bathroom door there doesn’t close. My wife was treated to the view of a man urinating. As we waited for our room there were a lot of people in the same situation. Then they started doing loud construction right off the room we were all waiting in. Thankfully they finally did get us a room around 1pm. It was a really nice room with a great view & balcony on the street. The breakfast you can pay for is really good. On the negative they charge $13 euros if you want to use their provided gym. The hotel is well situated in a fantastic area but be prepared to wait for hours if for any reason you get there before 3pm & be prepared to bring plenty of $2 euro coins. I would also add the staff is really friendly & do their best to address the customer concerns.
2024 年 5 月入住 2 晚

4/10 很差

Enrique

与配偶出行
满意：服务设施，清洁度
不满意：员工和服务
La recepción fue muy mala. El inodoro del baño roto y.nos tuvieron que cambiar de cuarto. La que nos recibió en front desk únicamente nos asustó de los alrededores del hotel . Todo er negativo y no para ella
2024 年 5 月入住 2 晚
Hotel Arc La Rambla 于 2024年05月21日 的回复
Estimado Enrique Losa,Muchas gracias por su feedback. Lamentamos los inconvenientes que pudieron haber experimentado durante su primer día, nos complace saber que pudimos ofrecerles una solución rápida y satisfactoria al cambiarles a una categoría superior. Es nuestro compromiso garantizar que cada huésped disfrute de una estancia placentera y confortable. Si bien el centro de la ciudad puede ser animado y concurrido, siempre recomendamos a nuestros huéspedes estar atentos, como en cualquier gran ciudad cosmopolita. Queremos destacar el esfuerzo de nuestro equipo de mantenimiento por abordar rápidamente la avería. Además, Cristina fue justamente quien tuvo un papel fundamental en asegurarles el upgrade gratuito. Esperamos que disfrutaran de su estancia en Barcelona.Saludos cordiales,Hotel Arc La Rambla

10/10 超赞

Andrea

满意：清洁度、员工和服务、住宿条件和设施
Receptionist al check in fantastica..cristina...ci ha fatto trovare una piacevole sorpresa in camera..hotel comodissimo per visitare barcellona,super strategico all inizio della rambla lato port vell..colazione super,tutto perfetto...ci ritornerò appena ritorno a Barcellona Andrea
2024 年 5 月入住 1 晚

8/10 还可以

heather

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚

6/10 一般

Eren

与配偶出行
满意：住宿条件和设施
View from balcony was horrendous. From the balcony we had view on some homeless/drugged people, who were screaming all night. Moreover, there was a construction going on in the hotel, which had impact on our sleeping. However, they did give us a new room.
2024 年 5 月入住 4 晚

10/10 超赞

Claire

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean but the bathtub was very high and it was slippery and there was nobar to hold on in the bath to take a shower. My bedroom was extremely small.
2024 年 5 月入住 4 晚

6/10 一般

Diana

Uncomfortable mattress, no mini fridge in the room and rough towels.
2024 年 5 月入住 1 晚

8/10 还可以

Charlene J

与配偶出行
满意：住宿条件和设施，服务设施
Needed tissues and taps for shower were very difficult to turn.
2024 年 5 月入住 2 晚

10/10 超赞

Colleen

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was very quiet and clean. The staff provided excellent service. It was right in the middle of a great tourist area with easy access to all kinds of restaurants and tourist experiences. Close to the cruise port. We would definitely stay there again.
2024 年 5 月入住 4 晚

8/10 还可以

Sheila

与配偶出行, 团体旅客
满意：住宿条件和设施，员工和服务
Arc la Rambla is in the centre of everything you need. Lots of restaurants, shops and very easy to grab transportation! Staff were very helpful and knowledgeable
2024 年 5 月入住 4 晚

4/10 很差

Du，Toronto

满意：清洁度
不满意：员工和服务
Service is bad
2024 年 5 月入住 1 晚

8/10 还可以

Gretel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

4/10 很差

edwin

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
The property did not have room available, and I understand as we were there by 8:00 am from a cruise. We asked them to hold our bags since we had an excursion. They have lockers that one had to pay to hold the bags. We wanted to weigh one of the bags, just to make sure is not overweight for travel. The hotel had a scale we needed to pay. To use the gym we needed to pay. Tv was not working we had to ask to move us to another room. Very inconvenient, we also needed a taxi to take us to the airport by 3:00am. They did call the taxi, but he arrived early and the meter was already marking 11.65 euros. Told us it was approximately 35. Euros to airport, charged us 51. Euros and the driver said they have a contract with the hotel. Very disappointed. Would like to ask for a refund if at least as we were very unhappy with the facility selected by Expedia.
2024 年 5 月入住 1 晚
Hotel Arc La Rambla 于 2024年05月8日 的回复
Dear Edwin Adorno,Thank you very much for choosing us to your stay in Barcelona and for your freedback.We are a hotel with high occupancy and it is specified in the reservation that our check-in time is at 15:00. The extra services and external companies are paid, the lockers have a cost of 2 per day, the scale costs 1 and the outside gym 13. Regarding the TV, you informed reception, and the maintenance staff went to check your room. The previous guest had broken the TV cable, for your convenience for watching tv, we change your room. We regret your dissatisfaction about the taxi rates and regulations. It's important to note that the taxi service in Barcelona is regulated by the State, including fares, and is an external service to our hotel, we do not have any contract with the taxis. You can look up the public prices on the internet.Kind regards,Hotel Arc La Rambla

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施
Have stayed there a few years before. Very convenient and very nice.
2024 年 5 月入住 1 晚

10/10 超赞

Ricky

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

10/10 超赞

Nayson

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy to get to, staff very friendly.
2024 年 5 月入住 3 晚

10/10 超赞

Armando

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Location & condition of property.
2024 年 4 月入住 5 晚

8/10 还可以

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is friendly and helpful. The room was small but clean. Breakfast was ok. La Rambla is I very busy and noisy street. The nightlife went on until 2am, and the traffic started around 7am. Just five hours of quiet.
2024 年 4 月入住 1 晚

6/10 一般

Mark

满意：员工和服务
不满意：服务设施
Room was hot. Air conditioner doesn’t work. Breakfast not served early enough. Room is old but generally clean.
2024 年 4 月入住 2 晚

6/10 一般

Diana

与配偶出行
Very small room, although I paid for the upgraded version with balcony and more room. The tv in the room is not even 26 inches, and the towels are a little harsh. Breakfast buffet was very good. I stayed in two separate occasions, 3 nights in April 2024 and 1 night in may 2024, and in my second stay, my room did not even have a small refrigerator despite having paid for the same type of room. The staff is professional and speak fluent English which is great.
2024 年 4 月入住 3 晚

8/10 还可以

KEIJI

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
最初はあまり治安が良くないと心配していましたが、そんなこともなく、夜の食事も近くにたくさんのレストランがあり、便利でした。ただ、カードでのドアの開錠が何度もしないとうまくできなかったのが残念でした。
2024 年 4 月入住 5 晚

10/10 超赞

Rhonda，Riverview

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Las Ramblas
2024 年 4 月入住 4 晚

8/10 还可以

Denise

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Janice，Wichita

Christina at front desk was fantastic! So helpful & kind! Great location - go to the food market!
2024 年 4 月入住 4 晚

6/10 一般

Leon

与家人出行
满意：员工和服务，清洁度
Everything was extra including a 2 euro charge to store luggage before checking in. Smallest room we ever had anywhere. Your photo shows a king bed and our reservation indicated that as well. The room had only a double bed. When we complained their reply was that the double bed was all that would fit. We could only have a king bed in a larger room with a significant up charge. We liked the location and the complimentary water in the lobby. The staff was friendly and knowledgeable but very busy.
2024 年 4 月入住 3 晚

8/10 还可以

Sabrina

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property/room clean. Disappointed the AC didn’t work very well. The room was quite warm! Otherwise the stay was enjoyable.
2024 年 4 月入住 4 晚

8/10 还可以

ahmad

满意：清洁度、员工和服务、住宿条件和设施
good hotel
2024 年 4 月入住 2 晚

10/10 超赞

Kevin，Stratford

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s such a fantastic location to see and experience old Barcelona.
2024 年 4 月入住 3 晚

8/10 还可以

ron

与配偶出行
满意：员工和服务，清洁度
Area of street hawkers and pickpockets
2024 年 4 月入住 3 晚

4/10 很差

Mark

2024 年 4 月入住 2 晚

8/10 还可以

Sandra

与家人出行
满意：员工和服务，清洁度
Lovely location this nice basic hotel.
2024 年 4 月入住 1 晚