The hotel promised a free shuttle from airport. Told me to confirm arrival using phone but the hotline is NOT WORKING. Had to take taxi to the hotel. Greatly disappointed. Not to mention the attitude of the staff and the slow speed wifi. One of the worst hotel experiences.
The rooms were not clean, I found hair from different parts of the body in my room, they changed my room and the same situation, unhealthy situation of the rooms
Jose Manuel
2024 年 4 月入住 1 晚
2/10 糟糕
Karen
2024年04月21日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Karen
2024 年 4 月入住 1 晚
10/10 超赞
Carol
2024年04月19日
满意:清洁度、员工和服务、住宿条件和设施
I was very impressed with their airport shuttle. They sent me the times of airport pickups at the two terminals and the pickup times were precise. This was very important to me since I was traveling alone at night
Carol
2024 年 4 月入住 1 晚
10/10 超赞
Carol
2024年04月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Airport shuttle was right on time - they have a set schedule. Hotel is in a mall so very convenient for shopping and eating
Carol
2024 年 4 月入住 1 晚
8/10 还可以
DEBBIE
与家人出行
2024年03月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I picked this hotel because it has 24 complimentary shuttle to the airport. What is an added bonus for this hotel is that it is nest to a shopping mall so there was somewhere to go rather than just sitting in the room. Only reason I did not give 5 stars is the room was hot. Apparently the heating and cooling is the same hotel wide and with it being spring hotel was still set on heat. We were able to open a window and get the room cooled down.
DEBBIE
2024 年 3 月入住 1 晚
4/10 很差
Alana
与配偶出行
2024年03月17日
不满意:员工和服务
The shuttle times are not frequent enough. The staff at check in were less than helpful. The room was small and quite basic which is fine (minus the lack of water bottles or conditioner). The dinner menu/offer was deceiving however the bar staff were kind and helpful. Outdoor area was nice. Spa was nice but quite busy and dirty. sleep was difficult as our room was right above the bar and the hallways carry sounds right into the room.