住宿正面

关于室友格拉尔德酒店的点评

4 out of 5
室友格拉尔德酒店
Calle Ausias March 34, Barcelona

点评

9.4

绝佳

10 分 - 超赞。522 条好评,共有 721 条点评" "
8 分 - 还可以。164 条好评,共有 721 条点评" "
6 分 - 一般。27 条好评,共有 721 条点评" "
4 分 - 很差。3 条好评,共有 721 条点评" "
2 分 - 糟糕。5 条好评,共有 721 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.0/10

环保

点评

6/10 一般

Chi Lun

与家人出行
2023 年 8 月入住 3 晚
Ruy Hdez - Front desk agent 于 2023年08月29日 的回复
Dear Chi,Thank you so much for sharing your review on Expedia, and thank you for taking into consideration the hotel's furnishing, measures of our rooms and the amenities provided.Looking forward to seeing you soon.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 4 晚

10/10 超赞

KWOK WAI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 4 晚

8/10 还可以

tzuyu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店乾淨,房間很大,服務人員態度非常好,只是離捷運稍遠些
2019 年 1 月入住 4 晚
Miguel Simón / Front Office Manager 于 2019年02月6日 的回复
Dear Tzuyu, Many thanks for your stay at Room Mate Gerard. In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel Simón Front Office Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
房間细小冇窗,離市中心有點遠,是在大街,每天返酒店都要揾一路酒店新可接受早餐好吃。價格合理,比起我住馬德里的酒店好好多。
2018 年 12 月入住 3 晚
Miguel Simón / Front Office Manager 于 2018年12月17日 的回复
Dear guest, Many thanks for your stay at Room Mate Gerard. In Room Mate we always work to make our guest stay unforgettable. We hope to see you back soon Best regards Miguel Simón Front Office Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and clean hotel
Staff are very nice. The room is very clean with a lovely balcony.
2018 年 6 月入住 3 晚
Room Mate Gerard 于 2018年06月19日 的回复
Dear Guest, First of all we would like to appreciate your time in expressing your thoughts regarding your stay at Gerard. Thank you for mention the staff and say that the room is wonderful, Yes it is!! We will be more than happy to welcoming you back soon! Best wishes, Thomas Kopf Front Office Manager

8/10 还可以

Frida,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地點位置好
房間備品好 員工服務不錯 地點交通便利 距離各大景點都很近 隔壁目前在施工,所以早上會有施工的聲音 入住一天聲音問題尚可接受
2018 年 4 月入住 1 晚
Room Mate Gerard 于 2018年04月16日 的回复
Dear Frida, We appreciate so much your comment, we are very pleased to know that you enjoy our location, design and our service. We are always trying to make our guest the most happy as we can. Kind regards, Thomas Kopf Front Office Manager

6/10 一般

真实旅客

满意:清洁度、员工和服务、客房舒适度
both side of hotel are under Constructions
Both side of hotel are under heavy constuctions. Construction noisy starts at 9 everyday.
2017 年 9 月入住 4 晚
Cristóbal 于 2017年10月19日 的回复
Dear Guest, Many thanks for your stay at Room Mate Gerard and for sharing your experience in Expedia.com In Room Mate we always work to provide the best service to all our guest unfortunately we did not meet our goal on this occasion but for sure on your next stay we will do all our best to make your experience unforgettable. Our hotel has most of the rooms facing to the courtyard, and those ones are really quite rooms. Our neighbors are doing some works at the front of their buildings but shortly they will be finished. Please do not hesitate to contact me for further assistant, it will be a pleasure to help you on your next visit to Barcelona Many thanks Best regards Cristóbal Domínguez General Manager

8/10 还可以

Kin Nin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Away from the buzz and easy access to city centre
Friendly and helpful staff. Airport bus to the city centre. 10 minutes walk to the hotel from the centre if you know the way.
2017 年 7 月入住 5 晚
Dear Kin Nim, thank you very much for your kind comment regarding the staff. I will make sure to share it with the entire team. We are so glad you enjoyed your stay with us and our location. Hope to see you again when you come back to Barcelona. Best regards, Thomas Kopf Front Office Manager

10/10 超赞

Un Tong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel staffs are cheerful and helpful!!
2017 年 7 月入住 7 晚
Dear Un Tong, Thank you so much for reviewing your recent Room Mate Gerard experience. We are thrilled to read that you loved our service. Indeed, we put a lot of consideration into the experience with guests that it really excites us to see it working. Thank you so much for your very kind words. The Room Mate Gerard team are looking forward to welcoming you on your next stay. Warmest regards, Thomas Kopf Front Office Manager

10/10 超赞

Brenda,香港

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
市中心,去哪兒都方便
床舒服,早餐也豐富,很溫馨。附近中餐館很多,華人店很多。酒店外表古典,但內部裝潢現代,浴室設施好。推薦大家!
2017 年 7 月入住 3 晚
Room Mate Gerard 于 2017年07月7日 的回复
Dear Brenda, Thank you very much for your 5* review. We are happy to hear that you enjoyed our breakfast, the location and our interior design. We hope to welcome you back soon. Kind regards, Thomas Kopf Front Office Manager

10/10 超赞

rong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常好的酒店。位置离市中心5分钟步行的距离,街道也很安静。房间不大,但设计得非常好,应由具有,床和浴室都非常舒适。工作人员也很热情,早餐很好
2017 年 5 月入住 2 晚
Dear Rong, We are very glad you share your experience with us and our future guests! There is a lot of thinking in the design of our rooms, so we can provide comfort, unique and attractive style to our hotel, also it's ideal location and the kindness of our staff helps to make you feel like at home. Looking forward to welcome you again in Room Mate Gerard. Thomas Kopf Front Desk Manager

10/10 超赞

Andix,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
clean and comfortable
near Metro , new Hotel with Clean bedroom , Nice staff , near city . easy to go to the other place for sightseeing lovely.
Room Mate Gerard 于 2017年06月10日 的回复
Dear Andix!! Thank you for your great review on Expedia!! It is a pleasure for us to acknowledge that our staff was helpful and that our location and our rooms were up to your expectations!! Thank you very much for trusting us for your break in Barcelona!! We hope to see you soon at Room Mate Gerard!! Thomas Kopf Front Office Manager

10/10 超赞

Clarice

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved my stay here!!! The room was very spacious and convenient for my friend and I. We're both girls so it was perfect for us getting ready lol! Our rooms were always kept tidy with the staff! And the staff did a very good job accommodating us with whatever thing that we needed in the area. DEFINITELY coming back to this hotel again!!! I would recommend this hotel 100000 times. The staff was very friendly and decided to upgrade us as well.. <33333
2024 年 4 月入住 4 晚
Magdalena. Front Desk Agent 于 2024年05月1日 的回复
Dear Clarice,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Kind regards,

10/10 超赞

Norberto,CDMX

满意:服务设施,清洁度
Very nice hotel Everything great
2024 年 4 月入住 7 晚
Solange Codena - Front Desk 于 2024年05月1日 的回复
Dear Norberto, Thank you so much for sharing your experience in Room Mate Gerard with us! The whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Solange Codena Room Mate Gerard

8/10 还可以

Jennifer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was spotless and very comfortable bed. Room on the small side when travelling with 4 suitcases. The staff were the best I’ve experienced anywhere. Helpful, informative and extremely friendly.
2024 年 4 月入住 4 晚
Alejandro Front Desk 于 2024年05月1日 的回复
Dear …Thank you so much for your review.We hope to see you again soon.With best regards.

8/10 还可以

TEJAL

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Magdalena-Front Desk Agent 于 2024年05月1日 的回复
Dear Tejal,Thank you for taking some time and share your experience with us.We are delighted that you have enjoyed your stay,We hope to see you again soon.Kind regards,

10/10 超赞

Abbie

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
We had a great stay at Room Mate Gerard and would happily recommend anyone to stay here. The location is perfect walking distance to places across the city including Plaça de Catalunya, La Ramblas, the Gothic Quarter, Harbour, Park de la Cituadella. The neighbourhood is quiet and safe also. Our room was lovely and kept clean throughout our stay. The staff were friendly and always willing to help or offer recommendations. We will be back!
2024 年 4 月入住 4 晚
Sol - Front Desk 于 2024年04月30日 的回复
5.Dear Abbie,We're thankful to learn that our hotel team were helpful and friendly throughout your recent stay with us, and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay we are looking forward to your next visit!Warm regards

10/10 超赞

Helgi

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great location, friendly staff and high quality room.
2024 年 4 月入住 5 晚
Sol - Front Desk 于 2024年04月30日 的回复
Dear Helgi,Thank you so much for your nice words towards our helpful staff and good location, we are delighted to see that our room and the facilities were mentioned in your review.We hope to see you again soon.With best regards.

6/10 一般

Andre

不满意:清洁度
2024 年 4 月入住 4 晚
Sol - Front Desk 于 2024年04月30日 的回复
Dear Andre,Thank you very much for choosing Room Mate Gerard and for having taken the time to share your recent experience with us on Expedia.We look forward to welcoming you back again in the near future.With our warmest regards,

10/10 超赞

David

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was amazing staff very considerate and polite the best was the roof bar area a fantastic sun trap
2024 年 4 月入住 3 晚
Sol - Front Desk 于 2024年04月30日 的回复
Dear David,We're thankful to learn that our hotel team were helpful and friendly throughout your recent stay with us, and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay we are looking forward to your next visit!Warm regards

10/10 超赞

Simone

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ottimo hotel e pulizia top
2024 年 4 月入住 3 晚
Sol - Front Desk 于 2024年04月30日 的回复
Dear Simone ,Thank you for taking your time to review us on Expedia, and also for describing the hotel as you did! We love to see that once again your stay with us was to your liking!Looking forward to welcoming you back again.With our best wishes.

10/10 超赞

Sima

满意:清洁度、员工和服务、住宿条件和设施
Clean,
2024 年 4 月入住 2 晚
Sol - Front Desk 于 2024年04月30日 的回复
Dear Sima,Thank you for taking your time to review us on Expedia.We love to see that once again your stay with us was to your liking!Looking forward to welcoming you back again.With our best wishes.

2/10 糟糕

Jessyca

与配偶出行
满意:服务设施,员工和服务
不满意:清洁度
Front desk staff was extremely helpful and excellent well mannered and super friendly. On another note, the room was horrible, the lighting was very dim,to top it off the room was dark not enough lighting which led us to seeing the dust and lint on our pillows and bedding. I’m we rarely had a good night rest . Unfortunately, we won’t be booking this place ever again
2024 年 4 月入住 6 晚

8/10 还可以

alexander

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, great rooms and perfect breakfast
2024 年 4 月入住 1 晚
Sol - Front Desk 于 2024年04月30日 的回复
Dear Alexander,Thank you so much for your nice words about our hotel and lovely breakfast, we are delighted to see that you liked our rooms.We hope to see you again soon.With best regards.

8/10 还可以

Millie E

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff were very accommodating. My husband arranged with the front desk to have a birthday cake with decorations set up as a surprise and it was lovely. Breakfast and the breakfast room were great! A nice assortment of fruit, cold and hot food options. My only complaint is for some reason housekeeping did not replenish coffee and creamer packets and my husband had to get them from the front desk.
2024 年 4 月入住 5 晚
Sunita Shrestha 于 2024年04月22日 的回复
Dear Millie E,Thank you so much for sharing your experience in Room Mate Gerard with us!We are very happy to read that you loved your stay and delighted with the surprise your husband planned for you.Regarding the inconvenience that occured, we will take a note of it. So it does not occur again.We look forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Sunita ShresthaFront Desk

10/10 超赞

Miroslav

满意:清洁度、员工和服务、住宿条件和设施
Alles super
2024 年 4 月入住 4 晚
Sunita Shrestha 于 2024年04月22日 的回复
Dear Miroslav,Thank you so much for sharing your experience in Room Mate Gerard with us!We are very happy to read that you loved your stay and valued positively the service we offered throughout your stay.We hope to welcoming you again very soon in Room Mate Hotels! Warm regards, Sunita ShresthaFront Desk

10/10 超赞

Silje

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were very satisfied with this hotel, and will choose it again on a later occasion! Great service from the time we arrived until we checked out - at reception, cleaning staff and breakfast staff. The room was in a good standard with good beds, good airconditon and very fast wifi. The breakfast was great with a good selection, plus for the long breakfast time (until 12 o'clock). Perfect location. Plus for a nice roof terrace with a good view and a small pool! We loved our stay and can't wait to get back another time 😊☀️
2024 年 4 月入住 4 晚
Lidia Arroyo 于 2024年04月17日 的回复
Dear Silje, Thank you so much for sharing your wonderful experience in Room Mate Gerard with us!We are very happy to read that you loved your stay, room, breakfast and facilities of the hotel. The whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Lidia ArroyoRoom Mate Gerard

10/10 超赞

TOMOKO

满意:清洁度、员工和服务、服务设施、住宿条件和设施
チェックイン時間前でしたが、部屋が空いてたので入れてくれました。とても親切でした。
2024 年 4 月入住 3 晚
Magdalena. Front Desk Agent 于 2024年04月13日 的回复
Dear Tomoko,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Kind regards,

10/10 超赞

carolyn

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a lovely boutique hotel in a great area of Barcelona. The staff was wonderful. The rooms are small but that's to be expected in this kind of hotel. We had a great balcony and slept with the door open most nights. The breeze was glorious! Would definitely stay here again. Walkable to lots of tourist sites, but just enough blocks away from them that the square itself was beautifully peaceful, with several great cafes nearby.
2024 年 4 月入住 4 晚
Magdalena. Front Desk Agent 于 2024年04月8日 的回复
Dear Carolyn,Thank you so much for taking your time to review us.It is a pleasure to read your nice words towards our the staff,the comfort in your room and the location!We truly hope to see you again very soon!Kind regards,

10/10 超赞

Lisa Charlott

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gutes, vielfältiges Frühstück. Super Essen beim room Service. Sehr zentral, freundliches Personal, schöne Einrichtung.
2024 年 4 月入住 4 晚
Magdalena. Front Desk Agent 于 2024年04月6日 的回复
Dear Lisa,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Kind regards

6/10 一般

Mina

2024 年 3 月入住 4 晚
Sol Madrid - Front Desk 于 2024年04月30日 的回复
Dear Mina,Thank you very much for choosing Room Mate Gerard and for having taken the time to share your recent experience with us on Expedia.We look forward to welcoming you back again in the near future.With our warmest regards,

10/10 超赞

Meinir

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel very convenient location staff were very friendly and helpful. Breakfasts were fabulous and very well priced rooms comfortable we had a balcony room which was lovely. Rooftop terrace and pool lovely and honest bar. Would definitely recommend
2024 年 3 月入住 4 晚
Lidia Arroyo 于 2024年04月2日 的回复
Dear Menir,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon.

8/10 还可以

Ereza

与配偶出行
满意:清洁度、员工和服务、服务设施
Die Lage ist gut, allerdings sind die Zimmer teilweise sehr klein und dunkel.
2024 年 3 月入住 3 晚
Magdalena. Front Desk Agent 于 2024年04月1日 的回复
Dear Ereza,Thank you so much for sharing your review on Expedia and thank you for taking into consideration the hotel's location.On the other hand, we are sorry that we did not fulfilled your expectations about the comfort in the room.Looking forward to seeing you soonKind regards,

10/10 超赞

Partha

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff, good safe location
2024 年 3 月入住 3 晚
Ruy Hdez - Front desk agent 于 2024年03月30日 的回复
Dear Partha.Thank you for your great score, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 超赞

Ryan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No complaints. The breakfast was actually very good and reasonably priced. However, there are plenty of great places in the area. If you’re tired of Spanish, I recommend Oishii
2024 年 3 月入住 2 晚
Magdalena-Front Desk Agent 于 2024年03月29日 的回复
Dear Ryan,Thank you so much for your nice words towards our breakfast, we are delighted to see that location and restaurante in the area mean your expectations.We hope to see you again soon.With our best regards.

10/10 超赞

Thomas

满意:员工和服务
2024 年 3 月入住 7 晚
Ruy Hdez - Front desk agent 于 2024年03月28日 的回复
Dear ThomasThank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

8/10 还可以

Israel

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff were super helpful.
2024 年 3 月入住 4 晚
Ruy Hdez - Front desk agent 于 2024年03月28日 的回复
Dear IsraelThank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 超赞

JUNG HOON

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly & supportive staffs
2024 年 3 月入住 6 晚
Magdalena-Front Desk Agent 于 2024年03月26日 的回复
Dear Jung,Thank you for your nice score and comment, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon. Kind regards,

8/10 还可以

Stephen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely little boutique hotel close to everything
2024 年 3 月入住 3 晚
Ruy Hdez - Front desk agent 于 2024年03月21日 的回复
Dear Stephen.Thank you for your good score, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

8/10 还可以

Martin,New York

2024 年 3 月入住 5 晚
Sol - Front Desk 于 2024年04月30日 的回复
Dear Martin,Thank you very much for choosing Room Mate Gerard and for having taken the time to share your recent experience with us on Expedia.We look forward to welcoming you back again in the near future.With our warmest regards,

10/10 超赞

Nancy,jamaica

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my first time staying at Room Mate Gerard. It won't be my last. The area was walkable, wonderful restaurants and cafes. The staff at Room Mate Gerard were great. The breakfast amazing.I wish I could name everybody. My room was spacious, clean and quiet. Thank you all who made our stay such a memorable one!
2024 年 3 月入住 6 晚
Ruy Hdez - Front desk agent 于 2024年03月17日 的回复
Dear Nancy.We're thankful to learn that our hotel team were helpful and friendly throughout your recent stay with us, and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay we are looking forward to your next visit!Warm regards

10/10 超赞

GINA DI

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Una struttura stupenda, accogliente e molto pulita. Tutto il personale della reception sempre cortese, disponibile e professionale. Ubicata in una posizione strategica per gli spostamenti vari e per tutte le linee di trasporto. FANTASTICI !!!!!
2024 年 3 月入住 4 晚
Ruy Hdez - Front desk agent 于 2024年03月13日 的回复
Dear Gina,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 超赞

Agha Aamir

2024 年 2 月入住 3 晚
Ruy Hdez - Front desk agent 于 2024年03月28日 的回复
Dear AghaThank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon.

10/10 超赞

Lise

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super skønt hotel. Rent og pænt. Dejligt badeværelse med regnvandsbruser.. Dagligt skift af håndklæder. Morgenkåber og hjemmesko. Kaffe og the på værelset. Roligt område, tæt på metro. God morgenmad mod betaling. Vi kommer gerne igen.
2024 年 2 月入住 4 晚
Front desk - Sagar 于 2024年02月23日 的回复
Thank you so much for your feedback. We're glad you enjoyed your stay with us. Wish you a great evening.

10/10 超赞

Antonio,Miami Beach

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the staff, loved their breakfast and the location. I had a great stay.
2024 年 2 月入住 7 晚
Alejandro Delgado 于 2024年02月26日 的回复
Thanks for your words Antonio!We are so glad that you enjoyed your stay with us so much.We hope to see you back soon,Have a fantastic week ahead!Kind regards

8/10 还可以

Imene

满意:员工和服务,清洁度
2024 年 2 月入住 3 晚
Ruy Hdez - Front desk agent 于 2024年03月5日 的回复
Dear Imene,Thank you for your nice review, we feel flattered after reading how you felt staying at our property, the customer service is our main goal, and we are extremely happy to achieve your expectations. We hope to see you again soon.

10/10 超赞

Joyce

满意:住宿条件和设施
Walking distance to many attractions. Very quiet. Wonderful breakfast.
2024 年 2 月入住 6 晚
Xavi - Night Front desk. 于 2024年02月19日 的回复
Dear Joyce, Thank you so much for taking your time to review us.It is a pleasure to read carefully your nice words towards our excellent service, music Bluetooth connection and our breakfast!We truly hope to see you again very soon!Have a wonderful week ahead! Best regards

10/10 超赞

Camille

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent sejour
Super séjour, l’hôtel est bien placé, le personnel très sympathique et les chambres propres et confortables.
2024 年 1 月入住 4 晚
Xavi C. Night Front Desk 于 2024年01月31日 的回复
Cher Camille, Nous nous sentons flattés de lire ce que vous avez ressenti en séjournant dans notre propriété. Le service à la clientèle est notre principal objectif et nous sommes extrêmement heureux de répondre à vos attentes. Nous espérons vous revoir bientôt.Au revoir!

8/10 还可以

Yoann

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Un soir notre couette était taché, le lendemain elle a été simplement retourné au lieu d’être changé. Table et plan de travail de la salle de bain pas toujours très clean durant notre séjour.
2024 年 1 月入住 8 晚
Inés Jiménez- Front Desk 于 2024年01月26日 的回复
Dear Yoann,Thank you so much for sharing your review on Expedia and thank you for taking into consideration the hotel's furnishing, measures of our rooms and the amenities provided.Also, we love to see that our staff was described as outstanding for you, as well that our very central location were convenient for your stay in the city.On the other hand, we would like to apologise for the dirty duvet, we are going to be more careful and take action.Looking forward to seeing you soon.Gerard's Team