Ax-les-Thermes Bassin des Ladres Hotels

"Slope access was excellent ski in ski out. Receptionist was Brill and sorted out an issue upon arrival with great skill. It's quite a steep walk up and down to shops and bars so be prepared for that."

"Room was clean but 6th floor was an attic room with velux windows and great views of the slopes. I just had to watch hitting my head as roof was low on one side. There was no pool & spa facilities were not included costing 12 euros a session. Restaurant food was very good as were staff. lighting lacks ambience in restaurant and when busy noisy accoustics through conversations. Great if you like bright lighting but i prefer mood lighting. A minor point but worth mentioning."

"A new Hotel Much better than the 2 star rating. Clean, comfortable with great staff and superb breakfast to suit all tastes. Stayed for a short ski break 2026. A 5 min casual walk to the lifts, plenty of local shops and access to free ski locker. A nice change from some of Pas `s tired accommodation. "

"Great hotel, great staff!"

"An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe."

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."

"The welcoming and helpful staffs, quick check-in and out, very clean inside and outside, wonderful service. "

"Rooms are clean, spacious enough and the cleaners do a fab job. Not too far from ski-area lifts too. However, it’s all a little tired and our ‘triple room’ was a double with a squeezed in extra bed that didn’t align to the wall and lights. There was one wardrobe and a lack of hooks to hang up anything in the room other than in the small bathroom. Definitely need more hooks on walls. When we stayed there, end of January, was lots of teens/younger crew, which almost made it feel a bit youth hostel like. Breakfast was ok but a few times they had run out of items and drinks machines weren’t working. WiFi patchy too. A basic and ok-ish 2* hotel I’d say! "

"Very Good "