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关于巴吞鲁日 - 波特艾伦智选假日套房酒店 - IHG 旗下饭店的点评

2.5 out of 5
巴吞鲁日 - 波特艾伦智选假日套房酒店 - IHG 旗下饭店
2860 N Westport Drive, Port Allen, LA

点评

8.0

很好

10 分 - 超赞。162 条好评，共有 326 条点评" "
8 分 - 还可以。73 条好评，共有 326 条点评" "
6 分 - 一般。42 条好评，共有 326 条点评" "
4 分 - 很差。26 条好评，共有 326 条点评" "
2 分 - 糟糕。23 条好评，共有 326 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

8.4/10

服务设施

8.4/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Sandra，Salem

满意：清洁度、员工和服务、住宿条件和设施
Jay was excellent
2024 年 4 月入住 3 晚

10/10 超赞

Nora

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to LSU. Clean and BF was great
2024 年 4 月入住 1 晚

8/10 还可以

Carlton

与家人及幼儿出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
When got here the friendly staff n the options to eat at right next door to hotel
2024 年 4 月入住 1 晚

10/10 超赞

Michael

2024 年 3 月入住 1 晚

4/10 很差

Amber

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
You had to ask the desk worker to even be able to use the pool and be able to unlock the door to it. There were people just hanging out drinking all in the parking lot in the middle of the day. I would not return. Unsafe and sketchy.
2024 年 3 月入住 1 晚

10/10 超赞

Stacie

满意：清洁度、员工和服务、住宿条件和设施
Y
2024 年 3 月入住 2 晚

4/10 很差

Jason

与家人出行
满意：服务设施
不满意：清洁度、员工和服务、住宿条件和设施
Staff on arrival in the evening was not there. Said would be back on 15 min. Then there were not enough towels in the bathroom. Had to go down and get them. They were not folded. Said did not have enough staff to fold which was fine as long as clean but was odd. Bathroom sink in room smelled like butt crack! It was awful! I am thinking they are short staffed and just doing minimal job on the rooms. Elevators were super dirty and so were the walls. Just seems like bad management and bad attitudes of staff. On positive note the bed was comfortable. Could be a nice stay if was cleaned properly and staff was more professional.
2024 年 3 月入住 1 晚

8/10 还可以

Lynn

与家人出行
满意：员工和服务
不满意：清洁度
The location was excellent, and there was ample parking. Breakfast was good. Hotel was not very clean. We had to clean our bathroom, because there was sticky stuff on the floor (we travel with a few cleaning supplies to disinfect our room). Hallways needed cleaning, too.
2024 年 2 月入住 3 晚

10/10 超赞

Tarrah

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, it was clean & beds were comfortable
2024 年 1 月入住 1 晚

10/10 超赞

Khara

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were clean, well lit. Bed was extremely comfortable. Probably one of the nicest hotels weve stayed at for a long time. Get breakfast options as well
2024 年 1 月入住 1 晚

6/10 一般

Tiburcio

满意：清洁度、住宿条件和设施、客房舒适度
No food!
No replacement for their breakfast items. Advised that oven was not working but all serving dishes out with no food items. Misleading and no prior announcement
2024 年 1 月入住 1 晚

10/10 超赞

Joyce

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff at front Desk, very nice. Only thing I saw in room needed attention was vent in Bathroom filty plus needed New Tissue holders, I have stayed in Lots of Holiday Inns. Breakfast was Good and Plentiful. Lady that was there, Give her A Super.
2024 年 1 月入住 1 晚

4/10 很差

Tammy

与配偶出行
满意：服务设施
不满意：员工和服务
The TV did not work in our room, there were no towels, someone dame into our room @7:40 un announced, we got a late checkout to sleep in , housekeeping hit the door with the door with the vaccume, children running in the hall and slaming doors. I have rested better in my car.
2023 年 12 月入住 1 晚

10/10 超赞

Bryan

满意：清洁度、员工和服务、住宿条件和设施
Needs more towels in rooms but otherwise top notch
2023 年 11 月入住 1 晚

10/10 超赞

Laura

2023 年 11 月入住 2 晚

10/10 超赞

Charlotte

2023 年 10 月入住 2 晚

8/10 还可以

Maxie

满意：清洁度、员工和服务、住宿条件和设施
Had a decent stay for 1 night , but the TV didn’t work and they couldn’t fix it that night (no maintenance person). Offered us a different room, but at 9pm we were already settled in. We left the next morning.
2023 年 10 月入住 1 晚

6/10 一般

真实旅客

与家人出行
2023 年 9 月入住 1 晚

6/10 一般

James

满意：清洁度、住宿条件和设施、客房舒适度
Lock your doors
First was given a room when I arrived that was occupied walked in on someone as they where doing there thing. Had to go get assigned another room was not an experience I never dealt with before. Make sure to use all locks on the door so no one can walk in on you.
2023 年 9 月入住 1 晚

6/10 一般

Susie

团体旅客
满意：员工和服务
Not updated and overpriced for condition of hotel
2023 年 9 月入住 1 晚

4/10 很差

Michael

不满意：员工和服务
I’ve never checked into a a property so unprofessional and unprepared to receive guests that are selling out your property. I’ve never ever not been able to check into my room at 3:00pm. Front desk was rude about my on time check in at 3:00. My room wasn’t ready along with 20 other guests. We were there for a football game and had to check in at 11:00 at night and wait in line for 20 other guests to check in there rooms as well. I have never spent the type of money for one night stay and be treated so unprofessional.
2023 年 9 月入住 1 晚

10/10 超赞

William

2023 年 9 月入住 1 晚

8/10 还可以

Jerry

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Weekend Stay
Great
2023 年 9 月入住 2 晚

10/10 超赞

Jose

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Everything good
2023 年 9 月入住 1 晚

10/10 超赞

Jaliyah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

8/10 还可以

Beverly

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, friendly staff, breakfast was good
2023 年 8 月入住 3 晚

8/10 还可以

Amma

满意：清洁度、员工和服务、住宿条件和设施
Great customer service
2023 年 8 月入住 1 晚

10/10 超赞

Chanda

2023 年 7 月入住 1 晚

10/10 超赞

Candice

2023 年 7 月入住 1 晚

10/10 超赞

Gary

2023 年 7 月入住 1 晚

10/10 超赞

Jennifer

2023 年 6 月入住 2 晚

2/10 糟糕

Chester

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Smh
When we arrived at the room that was given someone was in the room, so the clerk assigned us another room which someone was in that one as well. We were finally able to get a room after the third time trying. I was disappointed because we had to split up from our kids and put them on one end of the hallway and we were on the other. We originally had a suite room with two queens and a sofa bed to accommodate our party.
2023 年 6 月入住 1 晚

10/10 超赞

jennifer

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

4/10 很差

Michelle

与家人出行
满意：清洁度
不满意：住宿条件和设施
Lady checking in before us was told due to sprinkler mishap they did not have the king suite available for her but could provide her with a king room on the first floor and a king room on the 4th floor at no additional charge. The woman didn’t appear to be comfortable with that so I offered to give her my queen suite in exchange for her 2 kings. She asked her husband and they were grateful. When it was my turn to check in they conveniently had another queen suite available so would not give us the 2 kings. Fine. Pool door didn’t work so had employee let us in with others waiting. No pool towels so us and 2 other families there had to go get some from hotel rooms. Then we’ve eaten and are ready to watch a movie but the TV doesn’t work. We go downstairs to ask if there’s something they can do but unfortunately they confirm it’s broken and then offer us the 2 kings! Go figure! Smh
2023 年 6 月入住 1 晚

10/10 超赞

Gilliane

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Love holiday inn just the perfect hotel
2023 年 6 月入住 2 晚

2/10 糟糕

Harold

与家人出行, 商务旅客
Did not get to use the property. I had to cancel my stay and unfortunately I was not able to do it in time to stop charges to my credit card. I have no idea about this property. It was not property’s fault.
2023 年 6 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Christy，Grand Prairie

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚

8/10 还可以

Duncan

满意：清洁度、员工和服务、住宿条件和设施
nice
2023 年 5 月入住 3 晚

10/10 超赞

Victor

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean
2023 年 4 月入住 1 晚

10/10 超赞

Franchesca

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice location surprise
Amazing stay, good location, and clean. The stay was very comfortable and able to get anywhere quickly and easy. Location was perfect and everything easy to access.
2023 年 4 月入住 2 晚

8/10 还可以

Amy

满意：清洁度、员工和服务、住宿条件和设施
2023 年 4 月入住 1 晚

10/10 超赞

Betty

2023 年 4 月入住 1 晚

8/10 还可以

Megan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was in a convenient location.
2023 年 4 月入住 1 晚

10/10 超赞

Samantha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant experience & relaxing room.
We had a wonderful experience at this hotel. Italy checked us in, and was extremely pleasant. Italy recommended a restaurant to us, that was amazing. I don’t have enough time to go into detail about what a wonderful employee Italy is, and how kind and helpful she was for us. Will definitely stay here in the future, it’s the perfect location to LSU. My kids loved the pool, and enjoyed it.
2023 年 4 月入住 1 晚

8/10 还可以

Tamela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Morgan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Convenient to downtown Baton Rouge, cheaper than other hotels. Clean and complimentary breakfast.
2023 年 3 月入住 1 晚

2/10 糟糕

Amanda

与家人出行
I did not actually get to stay at the property as the room I reserved days before my stay and confirmed the day of my stay by phone was sold before I arrived. I arrived in the evening to a sold out hotel. Due to various events that weekend, the only available rooms were in a not so great motel. Not the best stay with children. Do not recommend Holiday Inn and will never book with one again.

2/10 糟糕

Bobbie

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was very dirty, our toilet was completely broken. The door didn’t latch properly securing our belongings. Everyday our keys would be deactivated as well
2023 年 3 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ok to stay
Hotel was good and comfortable. Very hard to leave the property because of the location due to being on the off ramp of the highway. Parking was only on 3 sides and you can only enter through the front door. The other doors were exit only. Breakfast was ok but limited. Food was not very fresh an hour after breakfast began. Not alot of variety.
2023 年 3 月入住 3 晚