Staff was polite. Noisy, coffee pot in breakfast area did not work properly. Coffee pot in room obsolete, no regular coffee available. Bed linen old and needs replaced. Workout area was down for maintenance and no activity in progress. No towel racks. Room had many scuffs, needed repairs. Carpeting was loose and worn, taped down with duck tape. Had a broken piece of glass shade exposed. Hair dryer was broken, they did replace. The hotel lacks management that cares. Hotel could be very nice if everything was repaired and refreshed. Duvet was frayed and had cigarette burns, alarm clock was busted. The hotel does not compair to the standards of other Quality Suites.