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关于水印巴顿鲁治奥图格精选酒店的点评

3.5 out of 5
水印巴顿鲁治奥图格精选酒店
150 3rd Street, Baton Rouge, LA

点评

9.4

绝佳

10 分 - 超赞。766 条好评，共有 960 条点评" "
8 分 - 还可以。123 条好评，共有 960 条点评" "
6 分 - 一般。38 条好评，共有 960 条点评" "
4 分 - 很差。18 条好评，共有 960 条点评" "
2 分 - 糟糕。15 条好评，共有 960 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Lee

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
2024 年 5 月入住 3 晚

10/10 超赞

Tamicka

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely area ,nice environment. close to the water, friendly staff, and very clean will visit again
2024 年 5 月入住 1 晚

10/10 超赞

Petrina

满意：清洁度、员工和服务、住宿条件和设施
Great location staff was extremely nice!!
2024 年 5 月入住 1 晚
Front Office Manager 于 2024年05月14日 的回复
Thank you for the great rating. Our staff takes great pride in providing excellent service. Please come back and see us on your next visit to Baton Rouge.

10/10 超赞

Melissa

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Front Office Manager 于 2024年05月14日 的回复
Thank you for the 5 out of 5 rating. Please come back and see us the next time your travels bring you to the Baton Rouge area.

10/10 超赞

Austin

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Unique space, love the decor & history of the building, great service & employees were polite & friendly, would recommend 👍👏
2024 年 5 月入住 1 晚
General Manager 于 2024年05月3日 的回复
Thank you so much for the feedback!

10/10 超赞

Marissa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love this hotel!
2024 年 4 月入住 2 晚
General Manager 于 2024年05月1日 的回复
Thank you for staying with us!

6/10 一般

Misti

2024 年 4 月入住 1 晚
General Manager 于 2024年04月29日 的回复
Thank you for sharing your feedback. Please let us know if there is anything specific we can do to improve.

10/10 超赞

Robin

满意：清洁度、员工和服务、住宿条件和设施
My stay was amazing in every way. the hotel is beautiful, super clean and comfy. My husband and I were there for a concert and we had our own transportation but traffic was really bad driving to the Raising Cane arena because a festival was going on in that area as well. It was so relieving to know that the hotel had transportation available to drop us off in front of the arena and we didn't have to deal with the drama of traffic and parking. We will differently be staying there again.
2024 年 3 月入住 1 晚
Tashaka 于 2024年04月17日 的回复
Thank you for choosing to stay with us.

8/10 还可以

Catherine

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and room. Clean and well looked after. Our room was really nice and very modern. Only issue was with the bar. We had to leave a card to keep the tab running and we have had 2 charges put on there there when there should have only been one. Email the hotel but no reply. Other than that it was a perfect stay. Valet parking was great too.
2024 年 4 月入住 1 晚
Tashaka 于 2024年04月16日 的回复
We apologize for the inconvenience you experienced during your stay. We do hope you will consider staying with us again.Thank You

10/10 超赞

Sherry

2024 年 3 月入住 1 晚
General Manager 于 2024年04月29日 的回复
Thank you for the great feedback!

10/10 超赞

lauran

2024 年 3 月入住 1 晚
General Manager 于 2024年04月29日 的回复
Thank you for the great feedback!

10/10 超赞

Sherry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convient to River Center.
2024 年 3 月入住 1 晚
Tashaka 于 2024年04月2日 的回复
Thank you for choosing to stay with us.

10/10 超赞

Cecily

2024 年 3 月入住 1 晚
General Manager 于 2024年04月29日 的回复
Thank you for the great feedback!

10/10 超赞

Michelle A.

与配偶出行
满意：服务设施
Great room and friendly services. I was just puzzled that do room didn’t have a floor length mirror
2024 年 3 月入住 1 晚
Tashaka 于 2024年03月30日 的回复
We appreciate your feedback and thank you for choosing to stay with us.

2/10 糟糕

Tashea

2024 年 3 月入住 4 晚
Tashaka 于 2024年04月16日 的回复
Thank you for choosing to stay with us.

2/10 糟糕

KAYLA

与家人出行
满意：服务设施，清洁度
不满意：住宿条件和设施，员工和服务
Waited over 2 hours to check in
2024 年 3 月入住 1 晚
Tashaka 于 2024年03月23日 的回复
Thank you very much for bringing this to our attention so that we can address our shortcomings. We do appreciate you taking the time to write us so that we could extend a personal apology. I do hope that you will consider us again should your travels return you to the area, as I am confident that your next experience will be more enjoyable.

10/10 超赞

Mary

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property!
2024 年 2 月入住 2 晚
Tashaka 于 2024年03月1日 的回复
Thank You for choosing to stay with us.

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Tashaka 于 2024年02月26日 的回复
Thank you for choosing to stay with us.

10/10 超赞

Raashand

2024 年 2 月入住 1 晚
Tashaka 于 2024年02月22日 的回复
Thank You for choosing to stay with us.

10/10 超赞

Auber，Greenwell Springs

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best hotel in downtown Baton Rouge.
2024 年 2 月入住 1 晚
Tashaka 于 2024年02月6日 的回复
Thank you for choosing to stay with us.

6/10 一般

Jasmine

满意：员工和服务、住宿条件和设施、客房舒适度
Overall the stay was decent. Pros: location was optimal for our destination. Staff was very nice and accommodating Dining options and hours The bed and pillows were fluffy and comfy! Cons: the hotel was a little more dated than expected. For $200+ a nice we had higher expectations The bathroom wasn’t as clean as again you would expect from a pricey hotel Our toilet did not work properly as upon flushing it would not go down. We were offered a plunger as pictured below. We were not transferred to another room or given any type of hotel credit.
2024 年 1 月入住 1 晚
Tashaka 于 2024年01月29日 的回复
Thank you very much for bringing this to our attention so that we can address our shortcomings. We do appreciate you taking the time to write us so that we could extend a personal apology. I do hope that you will consider us again.

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed there after Mardi gras ball and it is best
2024 年 1 月入住 1 晚
Tashaka 于 2024年01月29日 的回复
Thank You for choosing to stay with us.

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great place to stay in Baton Rouge
We love the Watermark. The hotel is clean. The staff is friendly and courteous. We love the bar and restaurant area. The only negative remarks would be regarding the valet which is pretty slow. The mattresses are not the most comfortable and more luxurious sheets and comforters would be nice. Otherwise a great place to stay.
2024 年 1 月入住 2 晚
Tashaka 于 2024年01月26日 的回复
Thank you for your feedback and choosing to stay with us.

10/10 超赞

Tyler

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Tashaka 于 2024年01月21日 的回复
Thank you for choosing to stay with us.

10/10 超赞

Daniel

2024 年 1 月入住 1 晚
Tashaka 于 2024年02月16日 的回复
Thank you for choosing to stay with us.

10/10 超赞

Muriel

2023 年 12 月入住 1 晚
Tashaka 于 2024年01月12日 的回复
Thank you for choosing to stay with us.

10/10 超赞

Stephanie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great experience the way a 4 star hotel should be. Great design. Cool bathroom. Very clean. Sorta posh. Lovely smelling in-house restaurant though we didnt eat there (visiting family). Will be back!!
2023 年 12 月入住 1 晚
Tashaka 于 2024年01月12日 的回复
Thank you for choosing to stay with us.

10/10 超赞

Shaun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely
We love this hotel. Always nice to have a couples night out. Atmosphere is phenomenal.
2023 年 12 月入住 1 晚
Tashaka 于 2024年01月12日 的回复
Thank you for choosing to stay with us..

10/10 超赞

Caitlin

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel itself is beautiful, and the service is amazing. Especially Mr. Bill Facey. He took us down and showed us the vault and depository areas from the historic bank while we were waiting for our car after checking out. Way above and beyond. Will definitely book again the next time we are in the area.
2023 年 12 月入住 1 晚
Bates 于 2023年12月28日 的回复
Thank you so much for sharing your feedback with us. I'm so happy to hear that Mr. Bill was able to make your stay more memorable. We look forward to serving you soon!

8/10 还可以

Madelyn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was pleasant. The only problem I had was there was no microwave, the room lighting was not adequate enough and the thermostat only went up to 80.
2023 年 12 月入住 4 晚
Bates 于 2023年12月28日 的回复
Thank you much for taking the time to leave us feedback. We hope to see you again soon! We are always striving to improve. We're really grateful and appreciate you taking the time to share your experience with us.

10/10 超赞

Scottie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
General Manager 于 2023年12月28日 的回复
Thanks for your business!

10/10 超赞

Clifford

2023 年 12 月入住 2 晚
Bates 于 2023年12月26日 的回复
Thank you for your stay with us. We look forward to seeing you again soon!

8/10 还可以

Pinar

满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚
Bates 于 2023年12月26日 的回复
hank you for taking the time to leave us a star review. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share.

10/10 超赞

Ebony

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Bates 于 2023年12月26日 的回复
Thank you for taking the time to leave us a star rating.

10/10 超赞

Shayne

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Bates 于 2023年12月26日 的回复
Thank you for taking the time to leave us a star rating! We look forward to serving you again.

10/10 超赞

CHARU

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Bates 于 2023年12月26日 的回复
We are so grateful for your kind 5-star rating! We look forward to your stay with us again.

8/10 还可以

CHAD

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was not ready for check-in time, but the hotel did make up for it by providing a voucher for free breakfast.
2023 年 12 月入住 1 晚
Bates 于 2023年12月26日 的回复
I'm sorry to hear that you had a bad experience with check in time. We're taking steps to fix the issue and appreciate your feedback. It is always great to know that our staff was able to make up for the inconvenience.

10/10 超赞

Jennifer

2023 年 12 月入住 1 晚
Tashaka 于 2024年01月1日 的回复
Thank you for choosing to stay with us.

10/10 超赞

TODD

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. Excellent friendly service. Great restaurant and bar area. I probably wouldn’t venture too far outside at night.
2023 年 11 月入住 1 晚
Front Office Manager 于 2023年12月4日 的回复
Thank you for the great feedback. Please come back and see us again.

10/10 超赞

Clay

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff - made for a nice and restful stay!
2023 年 11 月入住 1 晚
General Manager 于 2023年11月21日 的回复
Thankyou for staying with us!

10/10 超赞

Mary

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Front Office Manager 于 2023年11月13日 的回复
Thank you for the 10 out of 10 rating. Please come back and see us soon.

10/10 超赞

Jason

2023 年 11 月入住 1 晚
Bates 于 2023年12月26日 的回复
Thank you for your feedback! We look forward to you staying with us again.

10/10 超赞

Zentrel

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
General Manager 于 2023年11月7日 的回复
Thanks for staying with us!

10/10 超赞

Mianca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing!
I loved everything about this hotel. So beautiful and unique. Super clean! No complaints whatsoever.
2023 年 10 月入住 1 晚
General Manager 于 2023年11月2日 的回复
Thank you so much for your business and great feedback!

10/10 超赞

Samantha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beauty decor. Room, lovely and clean and nice toiletries. Staff very helpful. The in house restaurant and bar, great staff and lovely food.
2023 年 10 月入住 1 晚
General Manager 于 2023年10月30日 的回复
Thank you for the wonderful review!

8/10 还可以

Denise

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
General Manager 于 2023年10月25日 的回复
Thank you for staying with us!

10/10 超赞

Jay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nicest Hotel in BR
This is the nicest hotel in Baton Rouge but not without minor issues. The noise from the halls is very loud. Our room's bed was positioned on the wall that shares the hall and we could hear every word of every conversation people had while walking to the elevator. Valet tends to back up. The on-premise restaurant and bar are nice and convenient. As a converted bank, the rooms are t. Front desk attendant gave us wrong room number
2023 年 10 月入住 2 晚
General Manager 于 2023年10月25日 的回复
Thank you for the great feedback!

10/10 超赞

China

满意：清洁度、员工和服务、住宿条件和设施
Ok ! I love watermark personally! However I got so drunk and I was by myself! The bar is nice everyone was so nice ! I got drunk was in room by myself I needed a bc powder ! Tylenol! Goody powder and a ginger ale I called downstairs to see if they had anything of that nature and they didn’t ! I just think guest services should start selling those things personally! Over all everything was good !
2023 年 10 月入住 1 晚
General Manager 于 2023年10月16日 的回复
Thank you for the feedback. We will have a late night option for snacks and sundries in the near future.

10/10 超赞

Clidean

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A short stay but it was enjoyable! Neat place with a great atmosphere! Perfect location and check in and out was easy peasy. Stephanie checked us in and she made us feel welcome. She was a big help in getting us where we were going. And thanks for the ride Derrick! Definitely stay here!
2023 年 10 月入住 1 晚
General Manager 于 2023年10月16日 的回复
Thank you for recognizing our team members!

8/10 还可以

Diana

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Gorgeous hotel. Downtown location. Not kid friendly.
2023 年 10 月入住 1 晚
General Manager 于 2023年10月16日 的回复
Thank you for staying with us!