Munich Bavarian State Collection of Zoology Hotels

"Great breakfast."

"only the location and the building it was unexpected! I should have investigated more. But The room was perfect just for spending the night."

"The rooms were very clean and the staff were very helpful also the location of the hotel is perfect "

"Overall great stay! Quick check in process. Clean and modern room with very nice bathroom. Views towards the Old Town were very nice as well. Proximity to central station is great. Highly recommend"

"Clean room. Breakfast was great!"

"Excellent staff. Nice breakfast. Close to the Nymphenburg Palace. Parking is ok. "

"The hotel is amazing, the staff very friendly "

"The room was excellent for the price, close to public transport, shops and restaurants close by."

"The new owners have "digitized" the hotel. While I have no problem with online check-in prior to arrival and punching in codes for making the lift work or for accessing my room (don't have to carry a card key!) I think it's almost dangerous for guests to not have access to even a single hotel staff member at any point. The electric kettle I had requested (since there's no coffee pot in the room) and the hotel lent me was defective and it blew the fuse in the room at 3 AM (Feb 1), within hours of my arrival. In my jet-lagged state, the only access to "support" was through Whatsapp texting - even a call was not available unless you had a German phone. Further, I'm in complete darkness and the Whatsapp support person, Jasmine, asks me to "locate the fusebox!" I had to use my phone flashlight which rapidly drained the charge and I was panicked. Without a charged phone, you are frozen in this new-fangled setup. It was an awful, frightening experience. I usually stay here every year but I have serious concerns about returning. In addition, the housekeeping standards have plunged - the soap dispensers were empty and never re-filled during my entire 9-days stay. I had to request a bottle (through Whatsapp text, of course) and the bar person (knew him from my previous stays - a couple of them are being allowed to stay for a few more weeks during the transition time) gave me a bottle. I'm not sure this is "hospitality" - it is financial efficiency for sure. Owners' margins are higher! "