「As we entered the property, the common ground was unkept and the swimming pool was unsightly (very dirty and dark), Upon checking into the room, it was undone with luggage and clothes spread out everywhere. We went back to the desk and told the young lady about it. She and I went back to the room (106) and when entering, she was perplexed. We went back to the desk. It took her some time to figure out how to resolve the matter since the hotel was sold out. After a short while, she moved us...
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