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"Great place to stay close to T4 and free train from Terminals 2 & 3 Check in/Check out staff were really nice Breakfast selection of food very good and staff in the restaurant were very helpful & efficient Destinations Bar just had a drink there nice ambiance a bit pricey but it is London after all Would definitely stay overnight again on our next visit "

"Where to begin? The room was extremely tired and the cleanliness was poor. There were: people’s pubes on the sheets, one of the towels had old black gum stuck to it, hairs in the bath, there was a suspicious brown drip stain underneath the toilet roll holder. I was in a non smoking room and it stank of stale smoke (presumably because the carpet was about 25 years old). The bathroom had black mould growing on the silicon. but i can’t blame the cleaners for giving up. There’s only so much polishing of a turd you can do. "

"This Hilton is particularly well run and meets every expectation of a Hilton experience. Cleanliness and comfort was exceptional for an airport hotel, this one on par with any city Hilton we’ve stayed in. Never a disappointment is what we expected and this Hilton delivered."

"No breakfast"

"Very friendly staff, clean room apart from stains on the carpet, which did not really bother me. Easy return access to Heathrow if you buy the Hotel Hoppa ticket - which stops right outside the door. What concerned me most was the layout of the hotel with the public able to walk off the street and get into a lift and access any floor without being a guest at the hotel, Yes, there were key card slots that were intended to stop non-hotel customers from accessing the corridors, but that leaves the lifts and floor lift atriums open access. Having a kettle without having tea and coffee in the room is not becoming of a 3* hotel - It is consistent with cost cutting, but not a good feel for me."

"Rooms was clean and well appointed, staff very professional and helpful. Convenient parking and access to T5 via gate to Pod service to T5. Bad has outside tables to view runway."

"Good"

"Really charming staff, but breakfast ordered for the room never arrived. No reply from any of the phone numbers on the internal phone. Good room, but hotel is a little tired for the money."

"Staff were wonderful! Amenities were perfect. Origins has the most wonderful food!"