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关于首北兆龙酒店 - 凯悦尚选酒店的点评

4 out of 5
首北兆龙酒店 - 凯悦尚选酒店
工体北路 2 号, 朝阳区, 北京市

点评

8.4

很好

10 分 - 超赞。15 条好评,共有 30 条点评" "
8 分 - 还可以。8 条好评,共有 30 条点评" "
6 分 - 一般。5 条好评,共有 30 条点评" "
4 分 - 很差。1 条好评,共有 30 条点评" "
2 分 - 糟糕。1 条好评,共有 30 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

9.2/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

Wai Hing,Ngau Chi Wan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Checkin and checkout is fast. Staff are friendly and polite. The minor issue is the smell of smoking inside the room, which should be left by the last guest of the room.
2024 年 1 月入住 2 晚
Fancy 于 2024年01月26日 的回复
Dear Wai Hing, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. I personally shared your comments with our management team immediately. We sincerely hope we can meet you when you next return to Beijing.

6/10 一般

LAI NA LINA

2023 年 10 月入住 2 晚
Fancy 于 2023年10月31日 的回复
Dear LAI NA LINA, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

8/10 还可以

CHI TAT

2023 年 6 月入住 6 晚
Fancy 于 2023年07月17日 的回复
Dear Expedia Guest CHI TAT, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Ho Yeung Vincent

满意:清洁度、员工和服务、服务设施、住宿条件和设施
好新淨
2023 年 5 月入住 3 晚
Fancy 于 2023年05月11日 的回复
Dear Expedia Guest Ho Yeung Vincent, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Corinna

2023 年 3 月入住 3 晚
Fancy 于 2023年04月4日 的回复
Dear Corinna, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

8/10 还可以

Yiu Cho Davy

商务旅客
满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
Fancy 于 2023年02月27日 的回复
Dear Yiu Cho Davy, Warmest greetings from BEI Zhaolong Hotel, JdV by Hyatt. It is our great honor to have your valuable comments. We wish you all the best and looking forward to welcome you soon! Warmest Regards!

2/10 糟糕

真实旅客

2019 年 12 月入住 1 晚
Marketing Communication Director Feng 于 2019年12月9日 的回复
Dear Expedia Guest Anonymous, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel! We feel truly self-accusation that to receive 1 out of 5 for your recent staying with us. We really expect we still have chance to talk with you in person for the experiences you've been through and wish all the best to you and your family! Best Regards!

10/10 超赞

Lingfeng

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fancy 于 2024年02月7日 的回复
Dear Lingfeng, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Nanna Lykke Rickers

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super service og dejlig location
Det var et skønt hotel, meget moderne og meget behageligt. Vi nød det utroligt meget. Personalet var også meget venligt, og stod altid klar til at hjælpe os når vi havde spørgsmål. Placeret meget centralt, livligt område, let at komme til med metro.
2023 年 10 月入住 2 晚
Fancy 于 2023年10月24日 的回复
Dear Nanna Lykke Rickers, Warmest greetings from BEI Zhaolong Hotel, JdV by Hyatt. It is our great honor to have your valuable comments. We wish you all the best and looking forward to welcome you soon! Warmest Regards!

4/10 很差

Aggie

商务旅客
满意:清洁度
不满意:客房舒适度,员工和服务
Disappointed
This is part of my business trip that i stayed at the Stey Apartment and decided to move up to Bei for one night during the weekend. However, due to “central aircon” policy, the city stopped to supply for cool air, and made the room very stuffy. I can work with no cool air since it’s 15-20 degree in Beijing now. What’s unacceptable is - the AC was even functioning, there’s no fans, to air, nothing. I called and eventually had to go to reception seeking solutions. It ended up with disappointment and nothing they could do.
2023 年 10 月入住 1 晚
Fancy 于 2023年10月24日 的回复
Dear Aggie, Warmest greetings from BEI Zhaolong Hotel, JdV by Hyatt! Thank you very much for taking your precious time to give hotel comment, we do hope we have another chance to make it up, to welcome all guest in the warmest JdV way. If by any chance, hotel management team would like to welcome you again in the real JdV way. Hotel management team wish you all the best and looking forward for a chance to make it up.

8/10 还可以

Li Ling Danielle

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fuss free hotel. Lobby had free flow coffee and snacks. Breakfast is decent. Wifi is spotty sometimes. 5 min walk to major shopping district.
Fancy 于 2023年09月22日 的回复
Dear Li Ling Danielle, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

8/10 还可以

khoon jin

2023 年 9 月入住 2 晚
Fancy 于 2023年10月8日 的回复
Dear khoon jin, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Hoi lim

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome stay
The staff were super friendly and very helpful, special thanks to the manager on duty, did a superb job connecting residence at all time. Maybe only thing to improve on is the food that they can provide for residence
2023 年 8 月入住 4 晚
Fancy 于 2023年09月4日 的回复
Dear Hoi lim, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We are delighted to read you had an enjoyable experience with highlights to hotel staff. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Thuy-Vy

2023 年 8 月入住 1 晚
Fancy 于 2023年09月4日 的回复
Dear Expedia Guest Thuy-Vy, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

6/10 一般

KOKORO

2023 年 8 月入住 4 晚
Fancy 于 2023年08月14日 的回复
Dear KOKORO, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Valeria

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Fancy 于 2023年08月3日 的回复
Dear Valeria, Warmest greetings from BEI Zhaolong Hotel, JdV by Hyatt. It is our great honor to have your valuable comments. We wish you all the best and looking forward to welcome you soon! Warmest Regards!

6/10 一般

Girish

2023 年 7 月入住 2 晚
Fancy 于 2023年07月17日 的回复
Dear Girish, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Thomas

2023 年 6 月入住 1 晚
Fancy 于 2023年07月27日 的回复
Dear Expedia Guest Thomas, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Yao

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great hotel and great service, but a little bit over my budget I would love to receive deals from the hotel for the rest of my trip in China for the remaining days of June. Best wishes
2023 年 6 月入住 5 晚
Fancy 于 2023年06月14日 的回复
Dear Yao, Warmest greetings from BEI Zhaolong Hotel, JdV by Hyatt. It is our great honor to have your valuable comments. We wish you all the best and looking forward to welcome you soon! Warmest Regards!

8/10 还可以

Thomas Thieu

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, the property's location is very convenient.
2023 年 3 月入住 4 晚
Fancy 于 2023年04月6日 的回复
Dear Thomas Thieu, Warmest seasonal greetings from the first JdV by Hyatt brand hotel in Asia! Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, JdV by Hyatt. We are delighted to read you had an enjoyable experience with highlights to hotel location. We sincerely hope we can meet you when you next return to Beijing.

10/10 超赞

Yan

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was beautifully designed, recently renovated. The services was great for the first night- but then i think they forgot to send me the daily fruit and snacks afterwards. Overall, excellent stay, super central, great gym. Will stay again for beijing trips.
2020 年 9 月入住 3 晚
Kelly 于 2020年10月8日 的回复
Dear Expedia Guest Yan, Thank you for taking the time to review your recent experience at BEI Zhaolong Hotel, a Joie de Vivre hotel. I was delighted to know that overall you had a wonderful stay experience. Thank you again and we look forward to welcoming you back in the near future. Warmest Regards!

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good location and services
2019 年 12 月入住 4 晚
Feng 于 2020年03月17日 的回复
Dear Expedia Guest Anonymous, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel! Best Regards! It is our great honor to learn that you are satisfied with hotel location and services. We highly recommend you to experience tailor-made digital show both at lobby digital art gallery and evening shows at atrium . Wish you all the best and looking forward to welcome you soon. Warmest Regards!

8/10 还可以

Jeong Cheol

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Feng 于 2020年03月17日 的回复
Dear Valued Guest Jeong Cheol, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel. It is our great honor to have your valuable comments. We wish you all the best and looking forward to welcome you soon! Warmest Regards!

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施
I love this hotel. Its location is excellent and the rooms are great, as well as the view. I enjoyed my stay greatly and only felt that two things could have been improved: a complimentary breakfast (nothing fancy -- just something simple) and fewer issues with the elevators. While I was there, there were some rather serious issues with 2/3 elevators.
2019 年 11 月入住 8 晚
Feng 于 2019年12月4日 的回复
Dear Expedia Guest Anonymous on Orbitz, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel! We appreciate that you've enjoyed our hotel location and room view, and we feel so bad that your breakfast experiences are not nice, we'd like to tell you that there are still a order menu for breakfast for order chef doing a fresh one for guest, we're not sure whether you've been told about, on the other hand, the Grab & Go at reception are 24 hours available for all in house guest complimentary. We are truly sorry about elevators issue, we promise this is by chance happen at our hotel. We do expect you may experience gym center and art gallery for your next stay with us. Looking forward for welcome you soon and wish you all the best!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Newly remodeled so everything was crisp and clean.
2019 年 11 月入住 1 晚
Feng 于 2019年11月28日 的回复
Dear Valued Guest, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel. It is our great honor to learn that you are satisfied with hotel location and condition. We wish you all the best and looking forward to welcome you soon in near future. Warmest Regards!

6/10 一般

Iván jair

与家人出行
不满意:员工和服务、住宿条件和设施、客房舒适度
Pésimo
Pésimo servicio tenía pagadas y confirmadas 2 habitaciones para 1 noche, llegamos al hotel con mis 2 niñas mi esposa y mi suegra después de un viaje de 8 horas, la idea era llegar directos a descansar ya que al día siguiente teníamos nuestro vuelo de regreso a México, y no nos hicieron válidas las habitaciones, se escusaron en que ellos las habían cancelado el día anterior cuando yo en su presencia les mostraba mi confirmación en la aplicación y ya pagada y mi cancelación era tarifa no reembolsable
2019 年 10 月入住 2 晚
June 于 2019年11月7日 的回复
Dear Ivan Jair, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel! Thank you very much for taking your precious time to give hotel a detailed comment. Appreciated to inform you that we have got the final approval from the local PSB to register all the foreign guests from 07Nov 2019. Please allow me to apologize that we failed provide you a true hospitality service, we feel truly sorry to learn you have been experience all that above in such a short time, then leave with that kind of disastrous feeling as you mentioned to airport……we do hope we have another chance to make it up, to welcome all guest in the warmest Joie de Vivre way. We are happy you recognize us as the first Joie de Vivre brand in Asia, if by any chance, hotel management team would like to welcome you again in the real Joie de Vivre way. Hotel management team wish you all the best and looking forward for a chance to make it up.

6/10 一般

真实旅客

满意:员工和服务,清洁度
2019 年 10 月入住 3 晚
June 于 2019年11月7日 的回复
Dear Anonymous, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel! Thank you very much for taking your precious time to give hotel comment, could you please share more detail information with us, so that we can improve our service. we do hope we have another chance to make it up, to welcome all guest in the warmest Joie de Vivre way. We are happy you recognize us as the first Joie de Vivre brand in Asia, if by any chance, hotel management team would like to welcome you again in the real Joie de Vivre way. Hotel management team wish you all the best and looking forward for a chance to make it up.

10/10 超赞

AHMAD

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
June 于 2019年11月7日 的回复
Dear Ahmad, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel! Hotel management team appreciate for your positive feedback. It is our honor to learn that you’ve enjoying your last stay with us. We thank you again for your positive feedback and looking forward to welcome you in near future. Best regards and all the best!

10/10 超赞

Steven

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
I stayed for three nights in a king room. Location was what I liked the most about this hotel. It is a short walk to Tuanjiehu subway station, and a short walk away from the Sanlitun area. A cab ride to the airport in the morning takes about 45 minutes. Traffic will be brutal in this area but if you plan on taking the subway or taxi, it shouldn't be a problem. The hotel has a youthful vibe to it, similar to Ovolo/W/Aloft hotels. The quality of the room and service was very good. It used to be a state owned hotel but has been renovated recently so everything was quite new. My room didn't have a minifridge, but I didn't need it. The only thing I felt was missing was sticks/spoons for stirring for the nespresso/tea station, since I like to add sugar to my coffee. Overall, I enjoyed my stay very much and I hope to stay here for my next trip to Beijing.
2019 年 10 月入住 3 晚
June 于 2019年11月7日 的回复
Dear Steven, Warmest greetings from BEI Zhaolong Hotel, a Joie de Vivre hotel! Hotel management team appreciate for your positive feedback and detailed comments giving by taking your precious time to write to us. It is our honor to learn that you’ve enjoying your last stay with us, as well as hotel location. We’d like to mention here is the mini refrigerator in room is replace by Grab and Go counter 24 hours complimentary to in house guest at the reception, as well as for those 16 suites there will be a mini-bar with complimentary full-stock daily. Two disposable wooden sticks are available in coffee and tea box at your service. We thank you again for your positive feedback and looking forward to welcome you in near future. Best regards and all the best!