I stayed in this hotel several times. At first, it is ok, but you will gradually find it is not qualified as a 5 star hotel, and I won't stay here any more!!!
1) no clubroom, only a few random seats in the corner of the lobby, so if you have friends coming, there is no proper place to hangout or a coffee chat
2) if you stay more than 2 days, cleaning lady won't even clean the floor or table or change the towel or anything. they are very lazy and just leave some toiletry in the room
3) the staff attitude was really really bad! I booked an additional night for 2-apt room but I was staying in a luxury 2-apt room. I paid more as it was last minute but I did not notice the difference. I called the front desk before i went to work that i don't want to move room since there will be only my kid and my parents, they won't be able to pack everything. But after work, I found that they pushed my parents to move and they lied that there is no room available but at that time I found 4 same rooms are available from Hotels.com. They also lied that they called me but they don't know my china phone number. When I asked them how could they do this to the elder & baby, they did not apologize at all and still tell lies
For the management team of this hotel, I spent $30K in 3 months at your hotel, for $300 difference between standard vs. lux 2-room apt, you lose a life-time customer due to your evil staff!