Greetings Achiever, Thank you for choosing The Westin Beijing Financial Street and for sharing feedback of your stay experience. Your comments are well received and we do appreciate your time to place such a kind review. We would be delighted to welcome you back in the near future to share further uplifting memories.
Dear Guest,
Thank you for leaving your feedback. We appreciate the time it takes to review our hotel. We do hope to have an opportunity to host you again when your travels bring you back to Beijing to experience our enthusiastic service.
Sincerely,
Hotel Management
10/10 超赞
真实旅客
2019年09月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good set
Very nice, good staff
真实旅客
2019 年 9 月入住 3 晚
Hotel Management 于 2019年10月19日 的回复
Dear Guest,
Thank you for leaving your feedback. We appreciate the time it takes to review our hotel. We do hope to have an opportunity to host you again when your travels bring you back to Beijing to experience our enthusiastic service.
Sincerely,
Hotel Management
Thank you for staying with us on your most recent visit to Beijing. We do hope to have an opportunity to host you again when your travels bring you back to Beijing.
8/10 还可以
TIEN LUNG
2019年01月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯
還可以!
TIEN LUNG
2019 年 1 月入住 2 晚
酒店管理团队 于 2019年02月1日 的回复
尊敬的贵宾: 感谢您对酒店的认可,期待您的再次光临,我们将继续为您提供优质服务。 酒店管理团队
8/10 还可以
真实旅客
2019年01月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 1 月入住 2 晚
酒店管理团队 于 2019年02月3日 的回复
非常感谢您分享的入住体验!诚挚欢迎您的再次入住!酒店管理团队
10/10 超赞
Gary
2019年01月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very convenient for shopping or food, and about 15 mins walk from subway. Excellent choice for business or personal trip.
Gary
2019 年 1 月入住 2 晚
Hotel Management Team 于 2019年01月10日 的回复
Thank you for taking the time to write this review. I hope you had a wonderful experience and enjoyed yourself. I am glad that The Westin Beijing Financial Street was able to meet your expectations. We look forward to welcoming you again for another renewal stay. Hotel Management Team
I stayed in Executive floor which can enjoy the club floor facilities. The club floor breakfast is too disappointed within very limited choices. Also, the happy hour starts from 6:00p.m. which does not have any snacks serving before the happy hour.
Michelle
2018 年 5 月入住 2 晚
Hotel Management 于 2018年05月21日 的回复
Dear Guest,
Thank you so much for choosing The Westin Beijing Financial street and thanks for your time to share the feedback with us here on Tripadvisor.
We are however sad to learn that we did not meet your expectations during your stay and we sincerely apologize for the unpleasant experience. In fact, we are working on the plans to improve our breakfast quality as a part of our continuous efforts to meet our guests’ expectations.
Your comments are well received and we have shared your points with relevant teams respectively. Please be rest assured that we will definitely seek for improvement in our service delivery so thank you for bringing these to our concern.
We hope this will not deter you from coming back to The Westin Beijing Financial Street and we look forward to welcoming you back soon.
Stay Well.
Hotel Management
used to be very good, but getting older now. smelly carpet in the hallway. service & room just so so. shower temperature isn't controllable.... a disappointment this time.
The hotel staff is professional and helpful.
The food from room service and catering is very nice.
The only reminder to travellers is : the traffics jam in Beijing could be very serious!
真实旅客
10/10 超赞
Flanders,Hong Kong
2014年08月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, and nice hotel. Will come back again.