Upon checking in it was clear that the hotel was older, no problem. However, upon going to our room we quickly discovered that the room was quite dirty. Hairs all over the bed, toilet not clean, burn marks in sheets and bedspread, the walls were dirty. It was also not well maintained. There was literally no toilet seat and the seat cover was falling off and cracked. The drapes were ripped and did not fully cover the window. There was also only a half sheet for a full bed. I was quite ill from a long day in the car and so we just made due with it for the night. The next day we spoke to the hotel about the condition of the room and they told us that the room was as pictured and we should have picked an upgraded room. They sent someone to clean in which the toilet seat cover somehow became worse. When we returned, we flushed the toilet and the seat cover fell off the toilet, leaving hinges exposed. After leaving the property, I contacted Expedia and they requested a refund from the hotel, which I didn’t ask for. However, the hotel said we never even spoke to them about our issues which is not true. Many reviews here say that all is clean and well, which is why we chose to stay here. Our experience was not good and I am still in shock that a room was even given to us with a broken toilet seat in what seemed like not a fully booked out place, which makes me wonder about the condition of all rooms.