Right on Lake Como, our 4th floor room (405) had three windows, two directly overlooking the water, the third overlooking the bustling central district of Bellagio. While the building itself is classic, the rooms were brand new. With the windows open we had a front row seat to Lake Como from morning light to the golden hour. Linens, bed and pillows, perfect. Decor, chic. Completely comfortable. And the staff, excellent. Fabio helped us arrange a private tour of the inside of Villa Balbianello, an excellent experience that we would have missed without the hotel’s help due to needing to make reservations 30 days in advance. We were greeted with excitement, given a table right on the water at our later arrival for lunch, and cared for at every interaction. The included breakfast was excellent (best Panettone I have ever had!), good hot meal choices as well. Dinner recommendation to Bilacus Restaurant was perfect (eat there!!). We felt spoiled and welcomed as if we were part of the family. Will absolutely stay at Palazzo Genazzini at our next trip to Lake Como and Bellagio!