Disappointing Experience Despite Good Location
While the hotel is conveniently located with several nice restaurants nearby, my overall experience was quite disappointing due to serious issues with noise and service.
The soundproofing is very poor—you can hear everything throughout the night. Doors opening and closing, loud conversations, and guests coming and going made it extremely difficult to sleep. On one night, a group of guests were partying between rooms from around 11 PM to 2 AM, repeatedly shouting, laughing, and slamming doors. I contacted reception for assistance, but no staff ever came to address the issue. Ultimately, I had to personally intervene, which was frustrating and unacceptable.
At checkout, I reported the incident to the front desk, but the response was dismissive. I was simply told, “Sorry. Your checkout is now complete,” with no real acknowledgment of the inconvenience or any effort to make amends.
Additionally, the pool was not clean during our stay, and the breakfast was underwhelming—the food quality was quite poor.
Unfortunately, the lack of adequate customer service and poor maintenance overshadowed what could have been a pleasant stay.
