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班加羅爾香格里拉的評價

5 out of 5
班加羅爾香格里拉
No 56-6B Palace Road, Bengaluru, Karnataka

評價

9.2

卓越

10 分評分，優異；264 則評價中有 195 則" "
8 分評分，不錯；264 則評價中有 43 則" "
6 分評分，一般；264 則評價中有 13 則" "
4 分評分，欠佳；264 則評價中有 6 則" "
2 分評分，很差；264 則評價中有 7 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Decent hotel with small issues
Most things were fine, except the poor drainage in the shower room. The location of the hotel was safe but the walking distance was lack of places for shopping or dining.
於 2017 年 8 月住了 3 晚

10/10 優異

Yuk Lun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 1 晚
Dear Mr.Yuk Lun, We thank you for your feedback & hope to continue serving you with the high service standards & facilities that Shangri-La as a brand endorses in all its properties. Regards, Rohit Nair Revenue Manager Shangri-La Hotel, Bengaluru

8/10 不錯

Yuk Lun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Druvinda

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed 2 nights at the property with our 1 year old. From the moment we stepped out of the car we received near perfect service. The staff from the reception, restaurant to the club lounge were always attentive, accommodating to our needs an made sure we were comfortable at all times. The room was also clean and very comfortable, and the food was absolutely delicious. I want to make special mention of a few staff members that made our stay an especially happy one - Dharini from the front desk checked us in and suggested an upgrade to the club floor. She personally escorted us to the rooms so we can view them and choose and we ended up opting for the upgrade which we do not regret. She was always there to help us and even organized food for our child when we arrived. We were also served by Shikha at the Horizon Lounge who catered for our every need including providing kid friendly options during cocktail hour. Ravichandra from the housekeeping department also made sure our room was always comfortable and fully stocked. He even helped bring our bags down himself when he could have called for the porter - this is GOOD service! Very rarely do I write positive reviews but our stay at the hotel has convinced us to visit Bangalore just for the hotel. We will be sure to be back very soon. Thank you to your amazing staff!
於 2024 年 2 月住了 2 晚

10/10 優異

Vihung

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚

10/10 優異

Michael john Peter

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Mohamed

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, modern facility in Bangalore
於 2024 年 1 月住了 7 晚

4/10 欠佳

R

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
Whilst I cannot fault the room and bathroom, which were marvellous, our stay left a lot to be desired. As it was New Year's Eve, there were only NYE package food and beverage options meaning no option to go to any restaurant venue for an early a la carte meal, which we had not been warned about. Also, it was incredibly loud until 2am with thumping music, which again would have been nice to know (and they knew we had to catch a 4:20am car to the airport so perhaps they could have offered to put us in a quieter part of the hotel, if there was such a place). I do appreciate that our disappointing experience may be largely attributable to the fact that it was NYE and the hotel guests seemed to cater exclusively to NYE revellers, but there seemed to be no consideration for guests who were not interested in partying into the wee hours and / or who had an early morning flight. Lastly, having stayed at other Shangri-La properties, I noticed a distinct attitudinal difference with the staff at this hotel who were, at best, perfunctory.
於 2023 年 12 月住了 1 晚

10/10 優異

Rittick (Piscataway)

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is possibly the best property I lived in India so far; its amazingly excellent. I stayed in a 11th floor room with panorama view which was beautiful with little-above-the-floor to ceiling glass walls in 2 sides of the room. Room services were prompt & efficient, as well as in-room dining; a special mention to Besuto. Fitness center is very well equipped with sufficient free weights, ropes, weight training machines for arms, lat, shoulder, chest, legs, squat bar & cardio options. Loved the section with complimentary jacuzzi, steam, sauna - really well maintained & spacious. The rooftop pool area leaves with a soothing ambiance. I tried the Japanese on-prem restaurant, Yataii, which was good. Otherwise the food price came across very expensive including the breakfast buffet. Only suggestion, they might want to add an option of oats & almond milk for in-room breakfast. In short, it was a wonderful stay & highly recommended.
於 2023 年 12 月住了 3 晚

10/10 優異

Kerri-ann

讚好：整潔度、職員與服務和住宿狀況
I
於 2023 年 12 月住了 7 晚

10/10 優異

Denise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A real 5 star experience, lovely room, charming helpful staff, beautiful ambience
於 2023 年 12 月住了 3 晚

10/10 優異

Jay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed recently for 17 nights rm 1125. Very clean and well maintained rooms. Modern design. Top notch service. Nice restaurants and amenities. Food is good. Manager kind enough to provide complimentary late check out. Breakfast room mentionable names Breakfast room mentionable names include: Sayni Hripik Kilo Rabin Raveen Ranjan Gym: Eshwar and Alisha Only negative which may not be important to others is lack of outdoor space. I personally like a garden of any size to unwind and buffer from the city traffic.
於 2023 年 11 月住了 17 晚

10/10 優異

Chithra

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

6/10 一般

Chithra

家人同遊
讚好：整潔度、設施服務和住宿狀況
It is well located and safe. The rooms are large and clean. The service, both in the rooms and in the lounge areas is too slow and unsatisfactory.
於 2023 年 11 月住了 4 晚

10/10 優異

Hina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯

samdan

於 2023 年 10 月住了 1 晚

8/10 不錯

Kumari Padma

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place to stay and clean but service at breakfast could have been better.
於 2023 年 9 月住了 6 晚

6/10 一般

Sho

於 2023 年 9 月住了 1 晚

8/10 不錯

MASAO

讚好：整潔度和職員與服務
於 2023 年 8 月住了 3 晚
Shangri-La Bengaluru 於 2023年8月20日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Robert

於 2023 年 8 月住了 2 晚

10/10 優異

Anindya (North Vancouver)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel on a crowded street. Airport transfers at INR 4000 is too expensive. Food in the cafe was very good but no a-la carte option (buffet only), which is disappointing. For a small eater like me you are forced to eat either buffet at the cafe or in the specialty restaurants upstairs which I don't prefer. In-room dining menu is very limited which is surprising.
於 2023 年 8 月住了 2 晚
Shangri-La Bengaluru 於 2023年8月10日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

4/10 欠佳

Devananda (Glendale)

於 2023 年 8 月住了 2 晚

4/10 欠佳

Varun

於 2023 年 8 月住了 2 晚

2/10 很差

Anders

於 2023 年 7 月住了 1 晚
Shangri-La Bengaluru 於 2023年7月15日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Bengaluru

4/10 欠佳

Erez

商務旅客
不滿：整潔度和住宿狀況
Disappointed
Disappointing. Poor value for money.
於 2023 年 7 月住了 1 晚
Shangri-La Bengaluru 於 2023年7月8日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務和住宿狀況
I loved the views from the rooftop patios.
於 2023 年 6 月住了 5 晚
Shangri-La Bengaluru 於 2023年6月19日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Stephen

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, efficient, good food etc.
於 2023 年 6 月住了 4 晚
Shangri-La Bengaluru 於 2023年6月19日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Maxim (Miloslavov)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Frankly a world of its own especially if you have executive lounge accesss. Hotel was super clean, super maintained and staff super efficient.
於 2023 年 6 月住了 4 晚
Shangri-La Bengaluru 於 2023年6月19日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 不錯

Kiume

於 2023 年 6 月住了 2 晚
Shangri-La Bengaluru 於 2023年6月19日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 不錯

Reuben

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
Shangri-La Bengaluru 於 2023年5月26日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 不錯

Lynne

於 2023 年 5 月住了 1 晚
Shangri-La Bengaluru 於 2023年5月23日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Eros New Delhi

10/10 優異

Reuben

於 2023 年 5 月住了 5 晚
Shangri-La Bengaluru 於 2023年5月21日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

2/10 很差

Namita (Des Moines)

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 5 月住了 1 晚
Shangri-La Bengaluru 於 2023年6月5日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We would like to apologize for the inconvenience caused to you and request you to kindly provide us more details over the same. Kindly advice if you would like us to contact you with regards to the concern raised.We look forward to hear back from you.Warm RegardsShangri-La Bengaluru

10/10 優異

SILVY

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is really clean and well maintained. The staff is very friendly and helpful. All the services like pool, gym, lounge and restaurant were great too. The location is also nice and has a lot of good places in the vicinity.
於 2023 年 4 月住了 5 晚
Shangri-La Bengaluru 於 2023年5月2日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

6/10 一般

Anant

商務旅客
讚好：整潔度、設施服務和住宿狀況
Since there can be guests who are travelling alone, even after requesting specifically for single portion food items, the service didn’t serve it. Anything which isn’t single portion in this case is difficult to consume and seems like a waste food and money. Providing fruits in room is a nice touch and appreciated.
Shangri-La Bengaluru 於 2023年5月1日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Must stay!
The hotel was excellent! From check in to check out. The hotel is spotless. The room was great, spacious and relaxing. The in room dining was great too. The breakfast spread was quite elaborate and had many cuisines. Definitely a must experience hotel! Even for a staycation.
於 2023 年 4 月住了 1 晚
Shangri-La Bengaluru 於 2023年4月10日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Saurabh

商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Outstanding 5 Star property !!
An outstanding 5 start hotel in Bengaluru city. The hotel is ultra modern and chic. Loved the spacious room, bathroom, lobby, view, pool, gym. Staff is most welcoming and attentive. Their breakfast spread is just wow !! Was here for 6 nights. Thank you team Shangrila for your superior hospitality and truly memorable experience. Will be back for sure!
Lobby during Christmas
Room
Room
View of Bengaluru palace from room
於 2022 年 12 月住了 6 晚
Shangri-La Bengaluru 於 2023年3月13日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

6/10 一般

DAVID A

商務旅客
不滿：職員與服務和客房舒適度
An expensive stay with very poor service
this stay was rather bad as there service was poor at the club lounge and I had to move rooms because it was too noisy due to wedding band on 19th floor. very disappointed with this stay. I had to wait a long time to get any service at the club lounge which shows the hotel to be operating poorly and I was charged at a very high price. totally unprofessional.
於 2023 年 2 月住了 1 晚
Shangri-La Bengaluru 於 2023年2月26日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 優異

anil (kingstown)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have stayed here two times in the past 2 years and I absolutely love this property! Friendly folks beautiful rooms and dining options. Only issue I had was the vault had a mind of its own, made 3 attempts to get it sorted with the engineers finally had to replace it but everything else trumped this issue. Beds were very comfortable and rooms were large and well laid out. Will return on my next visit later this year! Wonderful week spent!
於 2023 年 1 月住了 5 晚
Shangri-La Bengaluru 於 2023年2月6日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 優異

Branka

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hög standard utmärkt service
Återvänder alltid gärna till detta hotell. Hög standard, rent och väldigt god mat i restaurangerna. Snabb och trevlig service
於 2023 年 1 月住了 1 晚
Shangri-La Bengaluru 於 2023年1月26日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Kaushik

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
Shangri-La Bengaluru 於 2022年12月28日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Sara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Shangri-La, Bengaluru, India
Had absolutely nothing bad to say about my 5 days stay. Exceptional service and the most friendly and accommodating staff I have ever come across on my many travels and stays! Excellent choice to stay if in Bengaluru, India!
於 2022 年 12 月住了 3 晚
Shangri-La Bengaluru 於 2022年12月24日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

watanabe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 3 晚
Shangri-La Bengaluru 於 2022年12月23日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

6/10 一般

Philippe

The hotel is ok. For some reason, they charge 10 to 15 times more than the street-level price (eg uber) for transportation…the hôtel is in the middle of nowhere so you need to be ready to be driven around. The food is the highlight of the place…and the only attraction of the city if you ask me.
於 2022 年 12 月住了 7 晚
Shangri-La Bengaluru 於 2022年12月22日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We have noted your concern and the same has been forwarded to the management for corrective action.We look forward to welcome you back at the hotel.Warm RegardsShangri-La Bengaluru

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great lounge
Great stay. Extraordinary service especially the lounge staff
於 2022 年 12 月住了 5 晚
Shangri-La Bengaluru 於 2022年12月10日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Deipak

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Awesome stay
Awesome stay as always. You can’t go wrong when staying at shangri la. Keep it up.
於 2022 年 11 月住了 3 晚
Shangri-La Bengaluru 於 2022年12月10日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

8/10 不錯

Nrusinhajeet

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 4 晚
Shangri-La Bengaluru 於 2022年8月30日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Poornima

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful place
於 2022 年 8 月住了 3 晚
Shangri-La Bengaluru 於 2022年8月26日的回應
Dear Guest,Greetings of the day!Thank you for your time and valuable feedback.We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back.Warm RegardsShangri-La Bengaluru

10/10 優異

Anand

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Really excellent place with amazing views if Bengaluru! The staff & Service was great as well. Room was modern, amenities were really nice. Really liked it. Food was a bit expensive but everything else was wonderful!
於 2022 年 8 月住了 3 晚
Shangri-La Bengaluru 於 2022年8月14日的回應
Dear Guest, Greetings of the day! Thank you for your time and valuable feedback. We are really happy to know that you enjoyed your stay at the hotel and look forward to welcome you back. Warm Regards Shangri-La Bengaluru