客房景观

关于班加罗尔市中心宜必思酒店的点评

4 out of 5
班加罗尔市中心宜必思酒店
Opp. Kanteerava Stadium/Mallya Hospital, Raja Ram Mohan Roy Road, Bengaluru, Karnataka

点评

8.0

很好

10 分 - 超赞。76 条好评,共有 206 条点评" "
8 分 - 还可以。77 条好评,共有 206 条点评" "
6 分 - 一般。26 条好评,共有 206 条点评" "
4 分 - 很差。15 条好评,共有 206 条点评" "
2 分 - 糟糕。12 条好评,共有 206 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

YA YUEH

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service and supports, no matter on luggage service or restaurant. Had enjoyable and safe journey.
2023 年 8 月入住 1 晚
Irfan KHATRY 于 2023年08月21日 的回复
Dear Ya Yueh,Thank you for your kind words and for sharing your wonderful experience at our hotel. We are delighted to hear that you enjoyed excellent service and support throughout your stay, from our luggage service to the restaurant.Ensuring the comfort and safety of our guests is our top priority, and we are thrilled to have contributed to your enjoyable journey. Your positive feedback is truly appreciated and will inspire our team to continue delivering exceptional hospitality.We look forward to the pleasure of hosting you again whenever your travels bring you back our way.Warm Regards,Irfan KHATRYGeneral Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel, very clean, very IBIS style, I will choose here when my next visiting.
2019 年 1 月入住 4 晚
Syed Yakoob - Front Office Manager 于 2019年01月31日 的回复
Hi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 还可以

Chih-Heng

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 4 晚
Syed Yakoob - Front Office Manager 于 2018年10月22日 的回复
Hi Chih-Heng, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
IBIS
The room and staff is good. But the surrounding entertainment and shopping centre is not funny. Nearest UB city without supermarket.
2017 年 11 月入住 5 晚
Syed Yakoob Kaleem 于 2018年01月22日 的回复
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 超赞

Wei-Hung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 11 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Naren

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a good stay. Easy and convenient if you are travelling. The staff were courteous and polite.
2024 年 2 月入住 2 晚
Irfan KHATRY 于 2024年03月2日 的回复
Dear Naren, Thank you for sharing your positive review of your stay at ibis Bengaluru City Centre. We are glad to hear that you found our hotel easy and convenient for your travel needs. Our team takes pride in providing courteous and polite service to our guests. We look forward to welcoming you back in the future. Warm Regards,Irfan KHATRYGeneral Manager

8/10 还可以

George

2024 年 2 月入住 3 晚
Irfan KHATRY 于 2024年02月26日 的回复
Hi George,Thank you so much for rating us and sharing your valuable feedback.We thank you for your support and patronage and look forward for having more opportunities to be of service.Best Regards,Irfan KHATRYGeneral Manager

2/10 糟糕

Mohammed

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Irfan KHATRY 于 2024年01月30日 的回复
Dear Mr. Mohammed,Thank you for taking the time to share your feedback with us. We sincerely appreciate your input and are sorry to hear that your experience did not meet your expectations. We would love the opportunity to learn more about your specific concerns so we can address them promptly. You can email us at khushboo.sharma@accor.com.We value your patronage and hope to have the chance to welcome you back for a more enjoyable stay in the future.Warm Regards,Irfan KHATRYGeneral Manager

10/10 超赞

Dass

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would love to stay again !
Excellent value for money hotel. Good Central location. At par with international Ibis hotel properties. Very well maintained. Reasonable layout of buffet for breakfast and dinner. Highly recommend !! However the bathrooms r very small though very neat and functional.
2024 年 1 月入住 2 晚
Irfan KHATRY 于 2024年01月22日 的回复
Dear Dass,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be excellent value for money, with a good central location and maintenance at par with international Ibis hotel properties. We appreciate your recommendation and are pleased that you enjoyed our buffet offerings.We have noted your concern and with regards to bathroom size, please note as per Ibis brand standard the size across the globe remains same.We look forward to welcoming you back to Ibis Bengaluru City Centre in the future and assure you of our commitment to providing a comfortable and enjoyable stay.Warm Regards,Irfan KHATRYGeneral Manager

8/10 还可以

Siddhant Prakash

商务旅客
满意:住宿条件和设施,清洁度
Just your regular boutique hotel in city
Reception - Wonderful support from the front office, my check in and check out was done smoothly and with no issues. Booking was found promptly. Food and Beverage - Price point- Too expensive for some dishes. Fish was served delicious and outstanding presentation by chefs. Housekeeping - Very helpful towards guests needs. Must improve on coming a bit faster than usual with requests. Overall guests requests were very slow. Pillows were only 2 for double occupancy. Amenities were also not put for double occupancy.
2024 年 1 月入住 3 晚
Irfan KHATRY 于 2024年01月17日 的回复
Dear Siddhant Prakash,Thank you for taking the time to share your detailed feedback. We're pleased to hear about the wonderful support from our front office team and that your check-in and check-out processes were smooth.Your comments about the pricing and the culinary experience have been noted, and we'll certainly review our offerings. We appreciate your compliments on the outstanding presentation by our chefs.We're glad to know that our housekeeping team was helpful, and we acknowledge your feedback on the response time. Rest assured, we will work on improving the efficiency of fulfilling guest requests promptly.Your insights are invaluable, and we hope to have the opportunity to welcome you back for an enhanced experience.Warm Regards,Irfan KHATRYGeneral Manager

10/10 超赞

SANTOSH

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service
2023 年 12 月入住 2 晚
Irfan KHATRY 于 2024年01月8日 的回复
Dear Santosh,Thank you for your fantastic feedback! We're thrilled that our service met your expectations. Your support means a lot to us, and we hope to welcome you back for another excellent experience soon.Best Regards,Irfan KHATRYGeneral Manager

6/10 一般

Arjun

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are little too small & bathroom as well. The bed was not comfortable
2023 年 12 月入住 1 晚
Irfan KHATRY 于 2023年12月23日 的回复
Dear Arjun,Thank you for taking the time to share your feedback about your recent stay with us at ibis Bengaluru City Centre. We understand that the size of both the room and bathroom were not to your satisfaction, and we apologize for any discomfort caused due to this. At ibis Bengaluru City Centre, we strive to provide our guests with an enjoyable and comfortable experience during their stay with us. We sincerely hope that despite this experience, you would give us another chance to make it up to you on a future occasion. Warm Regards, Irfan KHATRYGeneral Manager

8/10 还可以

Rajiv

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
Irfan KHATRY 于 2023年12月12日 的回复
Dear Rajiv,Thank you for your kind words and positive review! We're thrilled to know that you had a great experience at our hotel. Should you plan another visit, we'd love to welcome you back for another wonderful stay.Best Regards,Irfan KHATRYGeneral Manager

10/10 超赞

Alexander

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and clean hotel across from a beautiful park
Everything was excellent about the hotel although the room was a little cramped (personal preference). Also, getting a second key issued would make things much more convenient for guests.
2023 年 12 月入住 3 晚
Irfan KHATRY 于 2023年12月6日 的回复
Dear Alexander,Thank you for sharing your experience with us. We're thrilled you enjoyed our hotel and the surrounding park. We have noted your concern and with regards to room size, please note as per Ibis brand standard the size across the globe remains same. We'll also explore options for streamlining key issuance to enhance convenience for our guests.We appreciate your valuable input and hope to welcome you back soon for an even better stay.Warm Regards,Irfan KHATRYGeneral Manager

10/10 超赞

Anand,Eastvale

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 11 月入住 1 晚
Irfan KHATRY 于 2023年12月4日 的回复
Dear Anand,Thank you for taking the time to share your positive feedback! We're thrilled to hear that your experience was good during your stay at our hotel.We hope to have the pleasure of welcoming you back soon for another great stay.Best Regards,Irfan KHATRYGeneral Manager

10/10 超赞

Jaesung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Irfan KHATRY 于 2023年11月3日 的回复
Dear Mr.JaesungWe very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Irfan KHATRYGeneral Manager

10/10 超赞

Dipti

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
2023 年 10 月入住 2 晚
Irfan KHATRY 于 2023年10月28日 的回复
Dear Dipti,Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you had an amazing experience at our hotel. Our team works hard to provide exceptional service, and we're thrilled to know that it made your stay special.We look forward to welcoming you back for another fantastic stay in the future.Warm Regards,Irfan KHATRYGeneral Manager

10/10 超赞

BANGHYUN

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Irfan KHATRY 于 2023年09月25日 的回复
Dear Banghyun,Thank you so much for rating us and sharing your valuable feedback.We are glad that you were taken care well by staff who shall be very happy reading this review.We thank you for your support and patronage and look forward to having more opportunities to be of service.Best Regards,Irfan KHATRY,General Manager

8/10 还可以

Vasudeva Rao

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Staff particularly receptionist Ms Rajasree are excellent. So are receptionists Nidhi and Susmitha. Improve telephonic contact between customers from outside and reception. Only one phone works that too noisily. Nobody is reachable through phone at all. Indian filter coffee not avilable. We want it very often. A little more space for lobby to meet guests needed.
2023 年 6 月入住 4 晚
Irfan KHATRY 于 2023年06月20日 的回复
Dear Vasudeva Rao,Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. We are glad that you were taken care well by Heartists especially Ms. Rajasree, Nidhi and Susmitha who shall be very happy reading this review. On the other hand, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Irfan KHATRYGeneral Manager

10/10 超赞

kiritkumar

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I would recommend anybody
We were very happy with friendly staff and food was excellent
2023 年 4 月入住 7 晚
Irfan KHATRY 于 2023年04月18日 的回复
Dear Kiritkumar,We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards.Irfan KHATRYGeneral Manager

6/10 一般

Omesh,Jersey City

满意:员工和服务,清洁度
不满意:住宿条件和设施
Rooms are small. No swimming pool
2023 年 3 月入住 4 晚
Irfan KHATRY 于 2023年03月24日 的回复
Hi Omesh,Thank you so much for rating us and sharing your valuable feedback.We totally understand your concern on the size of the room and the absence of a swimming pool, but please be rest assured that ibis globally comes across in similar dimensions.We thank you for your support and patronage and look forward for having more opportunities to be of service.Warm Regards,Irfan KHATRYGeneral Manager

4/10 很差

真实旅客

满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Stinky room, ugly bathroom, horrible bed & pillows
Stinks, bathrooms like in a trailer, annoying room service. We stayed 5 nights because the location is central and was very convenient for our interests. However, the rooms have a muggy stink due to lack of bathroom ventilation and windows in the room didnt open so couldnt cross ventilate. The room smelled damp and of soap all day and night! Each day room cleaning would take away 2 towels and leave behind 1!! I had to chase them in the hall each day to ask for another set since we were 2 people staying in the room. One evening when i found them after coming back to find a single towel, they said they were out of towels!! Unbelievable!! Ordering food from restaurant was another affair - food is incredibly over priced for India!! Every dish is Rs499 when it is sold outside for Rs149!! And they would deliver food consistently without silverware. I had to call them back each time for silverware. Ordered food is not delivered until minimum 1hour after order is placed. Bed is horribly bouncy and uncomfortable when 2 people sleep in it. They do not have choice for pillows. Their breakfast buffet is Rs550 for 2 but IDC that is 2min walk outside you can feast for Rs300!! Our door entry card had to be constantly rekeyed since even having it sitting on the nightstand with no exposure to anything made it deactivated!
2023 年 2 月入住 1 晚
Irfan KHATRY 于 2023年02月20日 的回复
Dear Guest,Greetings from the Ibis Bengaluru City Centre!!! We are truly disappointed to hear that your stay did not meet your expectations at Ibis Bengaluru City Centre during your stay we strive to ensure each guest is given a seamless experience and feels the touch of our very personal service. Please accept my sincere Regret! For the inconvenience caused to you in terms of hotel facilities during your recent stay at our Hotel. At Ibis, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We have taken your points of criticism very serious, as constructive feedback is the only way for us to improve the level of service offered to our guests. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Best Regards, Irfan Khatry General Manager

4/10 很差

Rangarajan

2023 年 2 月入住 4 晚
Irfan KHATRY 于 2023年02月20日 的回复
Dear Mr. Rangarajan,I am sorry to know that we did not live up to your expectations. Would request you to kindly share your detailed feedback with me at h6454-fo@accor.com. so that I can reach out to you for further know the reason of your disappointment.We will continue our pursuit for excellence in service and seek ways to enhance our guest experience always. I look forward to hear from you soon.Best Regards,Irfan KHATRY,General Manager

8/10 还可以

Sideshwar

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value
2022 年 12 月入住 4 晚
Irfan KHATRY 于 2022年12月26日 的回复
Dear Mr. Sideshwar,Thank you so much for rating us and sharing your valuable feedback.We thank you for your support and patronage and look forward to having more opportunities to be of service.Regards,Irfan Khatry General Manager

10/10 超赞

Soren

Irfan KHATRY 于 2023年11月18日 的回复
Dear Soren,Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience during your stay.Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful visit.Best Regards,Irfan KHATRYGeneral Manager

10/10 超赞

Gursharn

2022 年 6 月入住 1 晚

2/10 糟糕

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
I had requested for a smoking room but I didn’t get it, after I checked in they told me all the smoking rooms were booked. The pictures are quite different from the rooms. It looks big in the pictures but it’s really small. It felt like an OYO room.
2022 年 5 月入住 1 晚
Syed Yakoob Kaleem 于 2022年06月13日 的回复
Hi, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. We totally understand your concern on the size, but please be rest assured that ibis globally comes across in similar dimensions. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4/10 很差

Nanjundayy

与家人出行
不满意:员工和服务
When we are in confused state regarding the location and you want to speak to front desk, trust me you will realize it’s very bad decision for booking there. And the price per night is very high for the luxury you get inside and room condition is very poor.
2022 年 4 月入住 1 晚
Syed Yakoob Kaleem 于 2022年05月5日 的回复
Dear Mr. Nanjundayy, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet yo000ur expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

Gaurav

2022 年 4 月入住 3 晚
Syed Yakoob Kaleem 于 2022年04月19日 的回复
Dear Gaurav, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 一般

Srishti

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
2022 年 3 月入住 1 晚
Syed Yakoob Kaleem 于 2022年04月14日 的回复
Dear Srishti, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 糟糕

ravendra

2022 年 3 月入住 1 晚

10/10 超赞

Sowrirajan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
City centre, correct location for our desired activities.
2022 年 2 月入住 2 晚
Syed Yakoob Kaleem 于 2022年03月7日 的回复
Dear Sowrirajan, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 很差

JIJU

与配偶出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall very poor and very bad service of staffs
2022 年 1 月入住 1 晚
Syed Yakoob Kaleem 于 2022年02月3日 的回复
Dear Mr. Jiju, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

VAIBHAV

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 3 晚
Syed Yakoob Kaleem 于 2021年11月22日 的回复
Dear Mr. Vaibhav, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irfan KHATRY General Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚
Syed Yakoob Kaleem 于 2021年11月8日 的回复
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

6/10 一般

Kiran

团体旅客
不满意:客房舒适度,员工和服务
2021 年 8 月入住 3 晚
Syed Yakoob Kaleem 于 2021年09月7日 的回复
Dear Mr. Kiran, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is a pleasure to receive your feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 一般

vicky ethan

与家人出行
不满意:员工和服务
Well it wasn't a great hotel.. it was ok to stay for one night. The reception stuff didnt have any courtesy.. they told if we order food from zomato we have to come down from our room to collect the plates and cutlerys,guess thats the first time im hearing this kind of a rule,as i stayed in many hotels during covid 19. So surely i wont stay in ibis agian.
2021 年 6 月入住 1 晚
Syed Yakoob Kaleem 于 2021年07月1日 的回复
Hi Vicky, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. We regret and lament the fact that your overall experience was not up to your expectations, request you kindly accept our sincere apologies. Please be informed that due to the unfortunate pandemic that has all of us on the edge and also as per the Heath and Safety standards, the guests are requested to pickup their food from the reception without any 3rd party contact. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 还可以

MANISH

满意:客房舒适度
2020 年 12 月入住 1 晚
Syed Yakoob Kaleem 于 2020年12月31日 的回复
Hi Manish, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 超赞

Revanna

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚
Syed Yakoob Kaleem 于 2020年10月27日 的回复
Hi Revanna, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 超赞

Revanna

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚
Syed Yakoob Kaleem 于 2020年10月14日 的回复
Hi Revanna, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay and you were taken care well by the Hotel Staff. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 超赞

Lan,Sacramento, CA USA

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Employees were great help, especially the Reception.
2020 年 1 月入住 2 晚
Syed Yakoob Kaleem 于 2020年07月8日 的回复
Hi, Thank you very much for rating us and sharing your valuable feedback. Thank you for your support and patronage, and hope to have more service opportunities. #LOVEIBISM

8/10 还可以

Vineet,Bangalore

商务旅客
满意:员工和服务、服务设施、住宿条件和设施
Rooms are too small and that’s my perspective. Could have done better planning during design phase
2020 年 6 月入住 3 晚
Syed Yakoob Kaleem 于 2020年07月8日 的回复
Hi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive feedback from our guests. We totally understand your concern on the Room size but please be rest assured that ibis globally comes across in similar dimensions. It was a great to have you stay with us and look forward to welcoming you back soon.

8/10 还可以

Wuttiwat

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, clean and nice service.
2019 年 10 月入住 11 晚

6/10 一般

真实旅客

满意:清洁度
2020 年 3 月入住 2 晚
Syed Yakoob Kaleem 于 2020年07月8日 的回复
Hi, Thank you for taking time out and rating us on your stay experience at the ibis Bengaluru City Centre. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Looking forward to welcoming you back soon.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
2020 年 2 月入住 1 晚
Syed Yakoob 于 2020年03月2日 的回复
Hi, Thank you sharing this positive review on your Hotel experience. We are pleased to know that you had a comfortable stay and you were taken care well by the Hotel Staff. We look forward to deliver many more of such experiences to our guests. Looking forward to see you back to the hotel.

10/10 超赞

真实旅客

2020 年 2 月入住 1 晚
Syed Yakoob Kaleem 于 2020年02月19日 的回复
Hi, Thank you very much for rating us and sharing your valuable feedback. Thank you for your support and patronage, and hope to have more service opportunities. #LOVEIBISM

8/10 还可以

N,Pune

满意:清洁度、员工和服务、服务设施
Friendly approach of staff. Location. General maintenance and cleanliness. Only negative point from my point of view was in the name of IBIS - Formula 1 room structure existed.
2020 年 2 月入住 1 晚
Syed Yakoob Kaleem 于 2020年02月19日 的回复
Hi Thank you very much for rating us and sharing your valuable feedback. We totally understand your concern on the size but please be rest assured that ibis globally comes across in similar dimensions globally. Thank you for your support and patronage, and hope to have more service opportunities. #LOVEIBISM

4/10 很差

Dee,Toronto

与家人出行, 商务旅客
不满意:服务设施
I would not recommend this hotel. Period. The wifi is impossible to connect to from the room. Brought it up and front desk tells me the server is rebooting and could take upto an hour. The staff is very nice and helpful but that does little to make up for the atrocious rooms n amenities.
2020 年 2 月入住 1 晚
Syed Yakoob Kaleem 于 2020年02月10日 的回复
Hi, Thank you for taking the time to tell us about your experience at the ibis Bengaluru City Centre. I am sorry that your Wifi and room experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to the Wi-Fi, please be informed that the entire vicinity was facing the same issue due to multiple Fibre cuts and we were trying our best to restore services in coordination with our vendor. Also in regards to the room size, ibis comes across in similar specifications globally. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 3 晚
Syed Yakoob Kaleem 于 2020年02月11日 的回复
Hi, We very much appreciate your comments regarding your stay at the ibis Bengaluru City Centre. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.