Old property - needs to be upgraded
Also access to breakfast hall / dinning is by flight of stairs
Atul
2025 年 4 月入住 1 晚
4/10 很差
Suresh Subba
商务旅客
2025 年 4 月 1 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Suresh Subba
2025 年 3 月入住 3 晚
8/10 还可以
Parthiban
与家人出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Parthiban
2025 年 2 月入住 1 晚
6/10 一般
GO
2025 年 1 月 27 日
GO
2025 年 1 月入住 3 晚
10/10 超赞
Ajantha
与家人及幼儿出行, 与家人出行
2024 年 11 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best property
Ajantha
2024 年 9 月入住 1 晚
10/10 超赞
Bipin,Lalitpur
2024 年 10 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place for accommodation at the center of the city will all facilities.
Excellent buffet with variety of delicious foods . Deepak kumar’s service was highly appreciated.
Bipin
2024 年 10 月入住 3 晚
10/10 超赞
MUNIARAJ
2024 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Pleasant Stay
MUNIARAJ
2024 年 7 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2024 年 7 月 4 日
真实旅客
2024 年 6 月入住 4 晚
10/10 超赞
Manish
2024 年 6 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Manish
2024 年 5 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2024 年 6 月 1 日
不满意:清洁度
Below Average experience
Bathroom was smelly. Overall, below average property for Citadel brand
真实旅客
2024 年 5 月入住 2 晚
10/10 超赞
Rakesh
2024 年 5 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rakesh
2024 年 5 月入住 1 晚
8/10 还可以
Jalpesh
商务旅客
2023 年 10 月 28 日
满意:员工和服务,清洁度
Jalpesh
2023 年 10 月入住 1 晚
8/10 还可以
subher
与家人及幼儿出行
2023 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a ok hotel to stay
subher
2023 年 7 月入住 1 晚
4/10 很差
真实旅客
2019 年 1 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I have never wanted to write a bad review so much
I have never wanted to write a bad review so much in my entire life yet.
BEWARE…Price may seem cheaper than most other hotels in the same star category but it won’t take you more than a few hours to fully regret staying here. With the condition of the hotel, I say with disgust that they are 101% super profitable.
Check in takes long and staff seems unfamiliar with SOP.
Everything in room look old and need replacement badly.
Room cleanliness has to be seriously improved
Air-con is too hot or too cold.
Towels look super old, they probably never been changed.
Water in the shower room don’t flow.
Cannot lock room door with only a loose latch that seems ready to dislodge from a hard push.
Bed sheet and pillow sheet has been washed unbelievable number of times.
There’s drilling and knocking all day long. How do you expect guest to rest???
Walking along the dark and gloomy corridors makes you feel as if one is walking in a get-ready-to-be ROBBED alley.
TV Signal is as good as not having TV in your room. Can’t watch a darn thing on the TV with the continuous jamming signal.
Noise insulation SUCKS. Two people can literally have a conversation on both side of the door.
You cannot visit the restaurant twice for breakfast during official breakfast hours. What idiotic policy is this???
To top it off, Staff lacks command of English and lacks customer service attitude.
Fortunately…One doesn’t get cheated twice the same way always
真实旅客
2019 年 1 月入住 3 晚
4/10 很差
KAUSHIK,Pune
2019 年 1 月 9 日
不满意:住宿条件和设施,清洁度
We had chosen a hotel with pool, there was no pool. They had compensated the pool by extending the last floor for more rooms.
The hotel buffet manager was too arrogant. Food was just not upto the mark. Terrible experience with the room service. No cleanliness, no drinking water, no hot water. Bad service.