“During check in before 11am, the staff informed me there is no early check in and I need to return after 3pm. Normally in my past experience if the room is not available, the hotel will complete the check in process and give me the room card but I can only use it after 3pm. Instead the staff told me my booked standard room is a bit noise as it is closed to the railway station. If I upgrade to a business room at 20 Euro more per night, I can have early check in immediately. If not, I can only……
“During check in before 11am, the staff informed me there is no early check in and I need to return after 3pm. Normally in my past experience if the room is not available, the hotel will complete the check in process and give me the room card but I can only use it after 3pm. Instead the staff told me my booked standard room is a bit noise as it is closed to the railway station. If I upgrade to a business room at 20 Euro more per night, I can have early check in immediately. If not, I can only……
Wai Hong
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