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关于柏林约翰 F ARCOTEL 酒店的点评

4 out of 5
柏林约翰 F ARCOTEL 酒店
Werderscher Markt 11, Berlin, BE

点评

8.8

超赞

10 分 - 超赞。503 条好评，共有 1001 条点评" "
8 分 - 还可以。383 条好评，共有 1001 条点评" "
6 分 - 一般。84 条好评，共有 1001 条点评" "
4 分 - 很差。20 条好评，共有 1001 条点评" "
2 分 - 糟糕。11 条好评，共有 1001 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

Siu Ming

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 3 晚

10/10 超赞

Meng-Che

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚

10/10 超赞

Xuan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很值得推荐的酒店
方方面面都不错。离市区的景点都很近。房间整洁舒适，设施齐全，早餐极好，停车方便。
2019 年 4 月入住 2 晚

4/10 很差

真实旅客

不满意：住宿条件和设施，员工和服务
2018 年 9 月入住 5 晚

10/10 超赞

SKC，HK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點一流，柏林不大，從酒店到各主要境點都不遠，有些還是可以步行前往。位處區域靜中帶旺，房間設備整潔舒適。職員很友善。勝價比相當高的一家酒店。

10/10 超赞

JIA-SHIN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

XINYING，shenzhen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location, metro or Lafayette shopping center are under walking distance. The room is quiet, and breakfast is good. But EURO22/person is little bit enxpensive.

8/10 还可以

emanuela anna lisa

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Hotel situato in una ottima posizione pulito e confortevole
2024 年 4 月入住 3 晚

10/10 超赞

MARIA PAOLA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Struttura nel pieno centro di Berlino, mette a disposizione dei clienti le biciclette, comodissime per visitare tutta la città
2024 年 4 月入住 3 晚

6/10 一般

Chaitanya

商务旅客
满意：服务设施，清洁度
不满意：住宿条件和设施
The rooms are good but their age is showing. The hotel is very clean. During the stay, there was a water leak somewhere in the hotel and instead of partially cutting off the water supply, they just decided to cut the water supply of the entire hotel, that too without informing the guests. Which was pretty weird and inconvenient.
2024 年 4 月入住 2 晚

8/10 还可以

KATHARINE

与家人出行
满意：清洁度
Good location for museums. Near underground.
2024 年 4 月入住 3 晚

10/10 超赞

Daniela

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Großes helles Zimmer
2024 年 4 月入住 1 晚

10/10 超赞

Harold

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Supernetjes en heerlijke bedden
2024 年 4 月入住 4 晚

8/10 还可以

Ilias Johannes

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
freundlicher sevice
2024 年 3 月入住 2 晚

10/10 超赞

Tamara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great location. Staff were very helpful and friendly. Stored our luggage before and after check in while we explored. Clean comfortable rooms and great decor. Beautiful hotel.
2024 年 4 月入住 2 晚

6/10 一般

Inessa

不满意：住宿条件和设施，员工和服务
Very average not sure room type is common with what I ordered
2024 年 3 月入住 4 晚
ARCOTEL John F Team 于 2024年04月3日 的回复
Dear Inessa, thank you for your stay at ARCOTEL John F and for taking the time to give us feedback. We’re sorry to hear you experienced trouble with your reservation. Perhaps you could message us the details of the situation so that we may investigate what went wrong?Kind regards

6/10 一般

Kimura

满意：清洁度
立地は良い
2024 年 3 月入住 5 晚
ARCOTEL John F Team 于 2024年04月3日 的回复
Dear Kimura, thank you for your stay at ARCOTEL John F and for your feedback.Kind regards

10/10 超赞

Joel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My first visit to Berlin, better for the hotel. My wife and I were there for 8 days, the room was a good size and the bed was extremely comfortable. We liked the warming lamp in the bathroom. We had the traditional German breakfast only once and found BLND coffee shop right across the street that had pretzel bagels with lox, caprese, and avocado (3 differnt choices), muesli with Chia seeds or yogurt, and pastries that we only had a couple of times. There is also a small shop in the same space and we were able to buy mineral water and some German snacks. Dinner at the hotel was delicious, Grace had the Wienerschnitzel and I had an interesting take on pesto with spinach instead of basil. Every one of the staff were fantastic, helpful and personable and engaging. I would recommend Arcotel John F [for JFK] in a heartbeat
2024 年 2 月入住 8 晚
ARCOTEL John F Team 于 2024年04月3日 的回复
Dear Joel, thank you for your stay at ARCOTEL John F and for taking the time to give us feedback. We’re thrilled you enjoyed your stay and hope to welcome you as our guest again in the future.Kind regards

10/10 超赞

Carolyn V

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is the quietest hotel that I have ever stayed at in Berlin. Excellent nights sleep and very comfortable. The Staff were excellent, efficient and friendly, particularly the bar staff. The breakfast was varied and tasty. I will look to stay here again in the near future.
2024 年 2 月入住 4 晚
ARCOTEL John F Team 于 2024年04月3日 的回复
Dear Carolyn, thank you for your stay at ARCOTEL John F and for taking the time to give us feedback. We’re thrilled you enjoyed your stay and hope to welcome you as our guest again in the future.Kind regards

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful staff, very clean
2024 年 2 月入住 2 晚
ARCOTEL John F Team 于 2024年04月3日 的回复
Dear Michael, thank you for your stay at ARCOTEL John F and for taking the time to give us feedback. We’re thrilled you enjoyed your stay and hope to welcome you as our guest again in the future.Kind regards

10/10 超赞

MARC

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is located next to Museum Island, the Staatsoper, Under Den Linden and near a subway station. Good restaurants nearby. I was impressed with the size of the room and the shower.
2024 年 2 月入住 10 晚
ARCOTEL John F Team 于 2024年04月3日 的回复
Dear Marc, thank you for your stay at ARCOTEL John F and for taking the time to give us feedback. We’re thrilled you enjoyed your stay and hope to welcome you as our guest again in the future.Kind regards

10/10 超赞

louise

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful location with an exceptional view. Very good value for money, very comfortable
2024 年 2 月入住 2 晚
ARCOTEL John F Team 于 2024年04月3日 的回复
Dear Louise, thank you for your stay at ARCOTEL John F and for taking the time to give us feedback. We’re thrilled you enjoyed your stay and hope to welcome you as our guest again in the future.Kind regards

10/10 超赞

Paolo

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Finalmente posso dire che, rispetto alle volte precedenti, il servizio pulizie é stato efficiente. Secondo me il Vice Manager dovrebbe diventare il capo Manager!
2024 年 1 月入住 2 晚
ARCOTEL John F 于 2024年02月5日 的回复
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,ARCOTEL John F

8/10 还可以

Paolo

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
In precedenza avevo avuto problemi con la pulizia ma in questo soggiorno di appena due giorni ho preferito mettere il cartello non disturbare in modo di evitare il personale delle pulizie ahahaahah cosi almeno sono andato via felice dall'hotel
2024 年 1 月入住 2 晚

6/10 一般

Paolo

不满意：住宿条件和设施，清洁度
Purtroppo ho avuto una bruttissima esperienza riguardo la pulizia in camera,sono stato lasciato due giorni consecutivi senza
2024 年 1 月入住 4 晚

2/10 糟糕

Paolo

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Il servizio pulizia in camera é un disastro,mi hanno lasciato due giorni senza pulizie l,senza asciugamani e senza carta igienica. Ogni giorno devo sollecitarli per avere cio che mi spetta,tutto questo é vergognoso. Non ho mai messo csrtelli "non disturbare" oppure la scheda inserita,questa é tutto assurdo! In piu la mattina cé un rumore assurdo di attrezzi cone trapani e martelli perche stanno ristrutturando senza avermi avvisato
2024 年 1 月入住 2 晚

2/10 糟糕

Paolo

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Il servizio pulizia in camera é un disastro,mi hanno lasciato due giorni senza pulizie l,senza asciugamani e senza carta igienica. Ogni giorno devo sollecitarli per avere cio che mi spetta,tutto questo é vergognoso. Non ho mai messo csrtelli "non disturbare" oppure la scheda inserita,questa é tutto assurdo!
2024 年 1 月入住 4 晚

2/10 糟糕

Paolo

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Ho avuto ogni giorno problemi con la pulizia della stanza,dovevo sollecitare il servizio perche nessuno veniva in camera da me nonostante non avessi mai messo cartelli alla porta o la scheda inserita. Mi hanno pure lasdiato due giorni senza cambiare asciugamani e immondizia e anche carta igienica. Un disastro!
2024 年 1 月入住 4 晚
ARCOTEL John F 于 2024年02月5日 的回复
Gentile cliente,Grazie del tempo dedicato a condividere le sue impressioni! Mi dispiace molto per la sua esperienza, ma è grazie a commenti come i suoi che possiamo capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti.Cordiali saluti,ARCOTEL John F

6/10 一般

Christian

2023 年 12 月入住 3 晚
ARCOTEL John F Team 于 2024年01月15日 的回复
Lieber Christian,vielen Dank für Ihren Aufenthalt im ARCOTEL John F und für Ihr Feedback. Damit wir zukünftig unser Ziel erreichen können, würden wir uns sehr über detailliertere, konstruktive Kritik Ihrerseits freuen. Sprechen Sie uns gerne bei Ihrem nächsten Aufenthalt an, wir sind immer offen für neue Ideen und geben Hinweise auch gerne an unser Team intern weiter.Mit freundlichen GrüßenIhr ARCOTEL John F Team

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚

10/10 超赞

Ilaria

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Posizione strategica molto comoda. Hotel pulito, silenzioso, colazione a buffet abbastanza varia e abbondante. Assolutamente consigliato.
2023 年 12 月入住 5 晚

8/10 还可以

Khian，Fremont

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

8/10 还可以

Dong

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

8/10 还可以

Brigitte

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

8/10 还可以

Emilie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ich empfehle
Super ruhe Hotel aber das Essen ist sehr teuer und nicht lecke.
2024 年 1 月入住 1 晚

10/10 超赞

Richard

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, good location
2023 年 12 月入住 4 晚
ARCOTEL John F Team 于 2024年01月8日 的回复
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour ARCOTEL John F Team

10/10 超赞

RAUL，weston

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing place. Great modern and confortable rooms. Breakfast buffet was really good too. Its in the middle of the “political and economical” area so it may feel a bit lonely at night but super safe area and very walkable to every attraction
2023 年 12 月入住 3 晚
ARCOTEL John F Team 于 2024年01月8日 的回复
Dear Raul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour ARCOTEL John F Team

8/10 还可以

Leonhard

2023 年 12 月入住 3 晚
ARCOTEL John F Team 于 2024年01月8日 的回复
Lieber Leonhard,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen und wir Sie mit unserem Service überzeugen konnten.Mit freundlichen GrüßenIhr ARCOTEL John F Team

6/10 一般

Philipp

与家人出行
满意：清洁度
不满意：住宿条件和设施
Abgewohnt, keine 4 Sterne mehr
2023 年 12 月入住 3 晚

6/10 一般

Dorottya

2023 年 12 月入住 3 晚

10/10 超赞

Lauren

2023 年 12 月入住 2 晚

10/10 超赞

Bradley

2023 年 12 月入住 5 晚

10/10 超赞

Rob

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Christmas cheer
A lovely base to explore Berlin’s museums and Christmas Markets. Clean and friendly , easy to get to from public transport. Could have done with a fridge in the room.
2023 年 12 月入住 3 晚

8/10 还可以

Miguel

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚

6/10 一般

Lauri

2023 年 12 月入住 3 晚

6/10 一般

Adrian

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Cutting corners /kaputtsparing in progress
The hotel must have been nice and dandy a couple of years back, but it's past its prime days. Reception is understaffed and not very helpful. We showed up an hour before check in time, the room wasn't ready yet (which is fine) but rather than preallocating us somewhere, we had to show up at 3 when there was a crazy queue. Another guest commented that such waiting lines are ok at Xmas markets not at the hotel. Amenities in the room are minimal (no vanity set, cheap soap in dispensers, no water, no minibar). There was a spot for fruit which is now replaced by a piece of paper depicting an apple. There is a better hotel in the vicinity, I'll be staying there instead next time
2023 年 12 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Thomas W

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

10/10 超赞

Britt-Marie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

8/10 还可以

Noora

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚