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关于numa | Nook房间和公寓的点评

numa | Nook房间和公寓
Große Hamburger Strasse 23, Mitte, Berlin

点评

9.2

非常棒

10 分 - 超赞。445 条好评，共有 699 条点评" "
8 分 - 还可以。193 条好评，共有 699 条点评" "
6 分 - 一般。38 条好评，共有 699 条点评" "
4 分 - 很差。14 条好评，共有 699 条点评" "
2 分 - 糟糕。9 条好评，共有 699 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.4/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 2 晚
FREDERICS BERLIN TEAM 于 2019年11月8日 的回复
Thank you for your feedback!

8/10 还可以

Nicole，Hong Kong

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have living in second floor of Classic Studio. Hotel provides 4 bottles of soft drinks and 1 bottle of water and wine. It is generous with those treats. Staff are very helpful when we ask for electric kettle as there is misleading information provided by Expedia that electric kettle is available in Classic Studio, but unfortunately, it is wrong. Staff provided their electric kettle from staff pantry. Of course, we said no and thanks. Room is clean, we would take bus or train by walking 3-5 mins to station. DM and supermarket are available nearby.
2019 年 5 月入住 2 晚
FREDERICS BERLIN TEAM 于 2019年06月6日 的回复
Dear Nicole First of all we would like to thank you very much for having chosen frederics Berlin CITY and for taking the time rating your stay with us. We really appreciate your review and thank you for your very positive feedback. We are delighted that you enjoyed your stay with us and that you were pleased by the pleasantness of our staff. We would love welcoming you back soon in our House and remain With kind regards

8/10 还可以

tingni

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 5 晚
FREDERICS BERLIN TEAM 于 2019年05月26日 的回复
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt bei uns zu bewerten. Wir nehmen jedes Feedback dankend an, hilft es uns doch unseren Service stätig zu verbessern. Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Dear valued Guest, Thank you very much for having chosen frederics Berlin CITY and for taking the time rating your stay with us. We are grateful for any feedback as it helps us to constantly improve our service. We are delighted that you enjoyed your stay with us and hope to welcome you back soon. With kind regards

10/10 超赞

HSINHAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
周遭
很方便，空間很大，算是位於亞洲區，很多亞洲美食，不遠處還有超市。不遠還有comebuy台灣人的手搖飲。順著鐵路往東可以到亞歷山大廣場往西就是博物館島。方便極了
2018 年 10 月入住 3 晚

10/10 超赞

Joy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點很棒
超棒

8/10 还可以

chin fen jean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
離電車站不遠，很方便。靠近柏林大教堂，附近環境很舒服。睡床也很棒。空間很寬敞

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Beth

满意：住宿条件和设施，清洁度
2024 年 4 月入住 3 晚

10/10 超赞

Kazim Gökhan

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Top Lage - sauber - empfehlenswert
2024 年 3 月入住 2 晚
numa Guest Experience Team 于 2024年03月27日 的回复
Lieber Kazim, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,numa Guest Experience Team

8/10 还可以

Julia

满意：住宿条件和设施，清洁度
2024 年 3 月入住 2 晚
numa Guest Experience Team 于 2024年03月27日 的回复
Dear Julia,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 超赞

Ingrid

与家人出行, 与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Amazing location, perfect amenities in the room, super clean, and very well designed. Would definitely choose numa again !
2024 年 2 月入住 2 晚
numa Guest Experience Team 于 2024年02月14日 的回复
Dear Ingrid,We want to thank you for your kind words! We are thrilled to hear that you enjoyed your stay and had a good time at numa. We look forward to welcoming you back for many more such soulful experiences in the future.Best regards,numa Guest Experience Team

10/10 超赞

Thomas

满意：客房舒适度，清洁度
2024 年 1 月入住 4 晚
numa Guest Experience Team 于 2024年02月7日 的回复
Dear Thomas,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 超赞

Søren

商务旅客
满意：客房舒适度，清洁度
Super lejlighedshotel.
En super hotellejlighed med hvad der skal være for et godt og hyggeligt ophold. Rent og pænt, skøn balkon, god seng...alt tip top. God og meget serviceminded kommunikation, til trods for der ingen reception er. Det fungerer super. Eneste minus er der ikke er tilhørende p- plads.
2024 年 1 月入住 4 晚
numa Guest Experience Team 于 2024年01月30日 的回复
Dear ,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. There is paid parking available on the street right in front of the property. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 超赞

Leif

2023 年 12 月入住 3 晚
numa Guest Experience Team 于 2024年02月7日 的回复
Dear Leif,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

8/10 还可以

Emma

2023 年 12 月入住 5 晚
numa Guest Experience Team 于 2024年02月7日 的回复
Dear Emma,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

8/10 还可以

Lotte

与配偶出行
God beliggenhed, og alt fungerede super fint. Godt sted, hvis man man ikke har brug for at møde personale eller gå på hotelrestaurant. Stort rum med eget lille køkkenhjørne. Gode senge og rent og hyggeligt.
2023 年 11 月入住 6 晚

10/10 超赞

Imelda

2023 年 11 月入住 3 晚
numa Guest Experience Team 于 2024年02月7日 的回复
Dear Imelda,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 超赞

Sandra

2023 年 11 月入住 4 晚
numa Guest Experience Team 于 2024年02月7日 的回复
Dear Sandra,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 超赞

Daniel

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great central location, quick walk to station
numa Guest Experience Team 于 2023年11月29日 的回复
Dear Daniel,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,

10/10 超赞

Franziska

满意：住宿条件和设施，清洁度
2023 年 11 月入住 2 晚
numa Guest Experience Team 于 2023年11月15日 的回复
Liebe Franziska, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,

10/10 超赞

Emma

与配偶出行
满意：服务设施
Lovely stay at this clean, modern apartment. Safe area with lots of bars and restaurants. Close to museum island and other tourist attractions. Great tram and underground links. Highly recommended :)
2023 年 10 月入住 3 晚
numa Guest Experience Team 于 2023年11月15日 的回复
Dear Emma,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,

8/10 还可以

Karsten

2023 年 10 月入住 4 晚
numa Guest Experience Team 于 2023年11月15日 的回复
Lieber Karsten, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,

6/10 一般

真实旅客

与家人出行
满意：清洁度
Godt - men ikke imponerende.
Kan anbefale stedet på grund af god beliggenhed. Fin rengøring, men ingen rengøring under ophold, selvom man skal spise sin morgenmad på værelset. Morgenmaden blev leveret klokken 4.30 om morgen, og de støjer ved levering, så vi vågnede. Søndag begyndte rengøringen at støje på gangen kl 7.45, og vi opgav at sove længere. Vi havde 2 værelser. Det ene var godt, men det andet var indrettet som på et plejehjem, da det var egnet til handicappede.
2023 年 10 月入住 3 晚
numa Guest Experience Team 于 2023年10月24日 的回复
Dear ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. At numa we try to reduce our impact on our planet by reducing water usage and waste. For this reason, we provide weekly cleanings for reservations of more than 8 nights. Please let us know if you would like to discuss this personally, and we will get in contact with you.Best regards, numa Guest Experience Team

8/10 还可以

Andrew

满意：住宿条件和设施，清洁度
Overall an amazing trip especially since my flight was a bit early and they let me self check in very quickly and efficiently. Highly recommend
2023 年 10 月入住 7 晚
numa Guest Experience Team 于 2023年10月24日 的回复
Dear Andrew,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,numa Guest Experience Team

10/10 超赞

FABRÍCIO

2023 年 10 月入住 1 晚
numa Guest Experience Team 于 2023年11月15日 的回复
Dear FABRÍCIO,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

Stefan

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
.
2023 年 8 月入住 2 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Lieber Stefan, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,

10/10 超赞

Ana Bertha

团体旅客
满意：清洁度、服务设施、住宿条件和设施
El espacio es increíble, es un lugar grande y lindo. La ubicación muy buena, muy cerca de alexander platz y así moverte a otros sitios turísticos. Las habitaciones comodas y limpias, el lugar es muy bonito, realmente increíble, moderno y limpio. Sin duda volvería a hospedarme aquí.
2023 年 10 月入住 3 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear Ana Bertha,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

Ieruni

2023 年 10 月入住 3 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear Ieruni,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 还可以

Man Wai Chris

2023 年 9 月入住 6 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear Man Wai Chris,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

Michaela

满意：客房舒适度，清洁度
Great location and cozy
It’s a great location! Walking distance to transportation, shops, restaurants, to museums and Prenzlauerberg. Check in was easy, room cozy, we took one with balcony and ate breakfast there every morning. Will come back it was so great.
2023 年 9 月入住 7 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear Michaela,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

真实旅客

与家人出行
满意：客房舒适度，清洁度
Perfekt central placering med super terrasse
Et godt udgangspunkt for at se Berlin. Alt spillede i forhold til indtjekning og ophold. Når vejret er godt så var øverste etage tagterrasse fantastisk hele dagen.
2023 年 9 月入住 3 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear Anonymous,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 还可以

Sean

2023 年 9 月入住 4 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear Sean,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

Ruchama

满意：客房舒适度，清洁度
Great location, very easy check in process. All questions and requests were handled via whatsapp with immediate responses.
2023 年 8 月入住 7 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear Ruchama,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

terence

满意：清洁度、服务设施、住宿条件和设施
Great location and helpful service. Clean and modern amenities. Would definitely stay at Numa again.
2023 年 8 月入住 4 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear terence,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

TIMOTHY

2023 年 8 月入住 4 晚
numa Guest Experience Team 于 2023年10月17日 的回复
Dear TIMOTHY,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

Rebecca

满意：客房舒适度，清洁度
2023 年 7 月入住 2 晚

10/10 超赞

Elizabeth

满意：清洁度、服务设施、住宿条件和设施
It’s a wonderful place to stay in Berlin.
2023 年 7 月入住 3 晚

10/10 超赞

Johan

满意：客房舒适度，清洁度
Fix luggage space !
Beautiful flat- with double terrace- really a pleasure, but the modern coms (appliances...) assumed a lot of pre-knowledge- a site with instructions for the appliances and FAQs--(should we sort garbage?) would have been helpful. The management answered mails really promptly, but it would have been better not to have to ask. Door situation felt rather insecure- people could easily enter after us. Most important is that something needs to be done about the left luggage situation. It was really a pain trying to find a solution for our luggage on our last day- the storage space system is just insufficient and rather spoiled our last day (spent 2 hours trying to find a locker in Berlin HbF!)
2023 年 6 月入住 5 晚

6/10 一般

Alissa

与家人出行
满意：客房舒适度
Big pros and cons
Very mixed stay. Cons: broken door, missing privacy blind between the two rooms, mold in the shower, only one fan (no AC), and confusing check in process. Pros: besides a great location, excellent 24 hour communication to try to address these issues. All issues were eventually resolved except the missing shade, which they needed to order. I was hoping they’d offer a monetary compensation or upgrade, which they did not; but at least they allowed a late check out and an early subsequent check in for our daughter, who was switching to a single room when we left.
2023 年 6 月入住 1 晚

10/10 超赞

Stephane

团体旅客
满意：客房舒适度，清洁度
2023 年 6 月入住 3 晚

8/10 还可以

Marianne

2023 年 6 月入住 2 晚

10/10 超赞

Avinava

满意：客房舒适度，清洁度
Worth your stay
Very clean, pristine and spacious rooms
2023 年 5 月入住 3 晚

10/10 超赞

Sergey

满意：客房舒适度，清洁度
Very comfortable apartments close to the center
Very comfortable apartments, great location near S-bahn station and trams, in walking distance to the museum island.
2023 年 5 月入住 6 晚

10/10 超赞

Adam

2023 年 5 月入住 4 晚

8/10 还可以

Fredrick

2023 年 5 月入住 2 晚

8/10 还可以

Valter

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Le logement est très bien situé et l'accueil/communication sont bien organisés. Par contre, les petits déjeuners manquent de diversité.
2023 年 5 月入住 4 晚
numa Guest Experience Team 于 2023年05月14日 的回复
Dear Valter,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 超赞

Ulf

2023 年 4 月入住 3 晚
numa Guest Experience Team 于 2023年04月28日 的回复
Dear Ulf,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

2/10 糟糕

Ana

2023 年 4 月入住 3 晚
numa Guest Experience Team 于 2023年04月28日 的回复
Dear Ana,Thank you for your feedback and your suggestions to improve our service. We're working hard to enhance our processes, and every suggestion helps us find ways to do that. We're sorry that we weren't able to meet your expectations, and we hope that we can convince you to visit us again as we grow.Best regards,

2/10 糟糕

真实旅客

There are better places
I wanted to like numa nook, but it has been one of the worst experiences Ive had in a hotel. First, they dont have enough lockers for you to drop off your bags if you arrive early, they send you to some other place 4 blocks away and they were also full. Second, even after you request no one go to your room I encountered two strange men cleaning the windows *inside* my room. You cant lock the door from the inside, and you can hear everything happening in the hallway. I did not feel safe at all during my stay. Third, the person I was texting with gaslighted me and was giving me conflicting information about my room. The hotel was fine, location is good in Mitte. No AC. I would not recommend this please, least to a solo woman traveler to stay here and I will not be staying at a numa again
2023 年 4 月入住 1 晚
numa Guest Experience Team 于 2023年04月27日 的回复
Dear ,Thank you for your feedback. We hope you enjoyed your stay despite the small inconveniences. We've passed on your message to our colleagues responsible for that, and we'll do our absolute best to make sure it doesn't happen again. Please get in touch if you have any further questions or concerns.Best regards,

10/10 超赞

julia

满意：清洁度、服务设施、住宿条件和设施
I loved my room here and would absolutely tell friends to go back to Numa Nook. Great neighborhood, perfect room and great responsiveness to any questions I had. It was exactly what I was looking for and all the food & transpiration I needed was right there. Plus museum island is just around the corner.
2023 年 4 月入住 4 晚
numa Guest Experience Team 于 2023年04月20日 的回复
Dear julia,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,