Bernhards Bay Hotel with Pool

"Breakfast was fresh, room clean. Excellent overall "

"Pool was crazy; they definitely have people from outside coming in to use it even though there are signs but no one actually monitors it which is unfortunate for those who pay and abide by max occupancy room permits. Turned on the TV to see Netflix and Disney+ apps but the TV’s aren’t actually connected to WiFi (in 2026) - called the FD who confirmed this. Then, flipped to the cable guide and no luck there either so I called back down only to be told the entire 5th floor had no cable. It never came back on during our stay. I had four 11 year olds who planned on a movie night so that was pretty disappointing. I was told it was being worked on but having worked in a hotel for 15 years, I’m not sure that was actually the case. Seems poorly run. Which for a Hilton is sad for the brand. "

"yes "

"Clean room"

"Staff and room were GREAT!"

"Great hotel! Very clean and updated with full buffet style breakfast included in your stay. Parking was free and location between downtown and airport was perfect for us. Front staff were nice and engaging. We were there for a short trip to catch the basketball game. I would return again!"

"Best hotel mattress I've sleep in on years. "

"The staff at Randolph was amazing. My husband had a medical emergency and we needed a place to stay after his discharge. Front desk went above and beyond to get us in a room when we were having credit card issues. They were genuinely concerned about his health and thankful for his service in the military. Large comfortable bed with a nice quiet night!"

"The hotel and staff was fantastic. "