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关于Vivanta布巴内斯瓦尔DN广场的点评

5 out of 5
Vivanta布巴内斯瓦尔DN广场
DN Regalia, NH16 Patrapada, Bhubaneshwar, Odisha

点评

9.2

非常棒

10 分 - 超赞。27 条好评，共有 35 条点评" "
8 分 - 还可以。5 条好评，共有 35 条点评" "
6 分 - 一般。1 条好评，共有 35 条点评" "
4 分 - 很差。1 条好评，共有 35 条点评" "
2 分 - 糟糕。1 条好评，共有 35 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

9.6/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Rajat

满意：清洁度、员工和服务、住宿条件和设施
Excellent food and stay
2024 年 3 月入住 3 晚

10/10 超赞

Vikrant

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall good experience, restaurant staff was reall good
2024 年 4 月入住 2 晚
Team Vivanta Bhubaneswar 于 2024年04月9日 的回复
Thank You Mr. Vikrant!

10/10 超赞

Seema

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Extremely friendly staff. Took care of our dietary needs. Rohit Sharma, Sweety, Athing, Mohini, Sinjini, dinner buffet servers, all were very professional and cordial
2024 年 1 月入住 2 晚
Team Vivanta Bhubaneswar 于 2024年01月16日 的回复
Thank You Ms. Seema!

8/10 还可以

Ayesha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Helpful staff and extremely clean.
2023 年 12 月入住 3 晚
Team Vivanta Bhubaneswar 于 2023年12月29日 的回复
Thank You Ms. Ayesha!

10/10 超赞

Ruth

2023 年 11 月入住 2 晚
Team Vivanta Bhubaneswar 于 2023年12月14日 的回复
Thank You !

10/10 超赞

Ruth

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent … highly recommend
This was a fabulous hotel and definitely one of the best I’ve ever stayed in. Staff were attentive and helpful without being too ‘in your face’. The bedroom was spacious and felt like it had been designed thoughtfully. All the right toiletries were provided too - again it felt like a bit of thought had been given to what the traveller may require. Food in restaurant was lovely and staff were helpful there too. There’s a shopping centre next to the hotel but otherwise there’s not much around within walking distance. If I had to find fault I’d say the restaurant and bar were too cold, and I’d like to have been able to use the stairs instead of the lift at busy times. Unfortunately I was told the stairs were for emergency use only.
2023 年 11 月入住 1 晚
Team Vivanta Bhubaneswar 于 2023年12月14日 的回复
Thank You for your feedback!

10/10 超赞

shivank

2023 年 11 月入住 1 晚
Team Vivanta Bhubaneswar 于 2023年11月29日 的回复
Thank you Mr. Shivank!

10/10 超赞

Meera

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Team Vivanta Bhubaneswar 于 2023年10月10日 的回复
Thank You Meera!

10/10 超赞

Swaroop

2023 年 9 月入住 4 晚
Team Vivanta Bhubaneswar 于 2023年11月13日 的回复
Thank You for your feedback!

10/10 超赞

Vijaya B

满意：服务设施
The staff is well trained and courteous Rooms are well designed spacious and maintained very clean The General Manager Mr Ashirbad is highly courteous and professional with excellent work knowledge
2023 年 9 月入住 2 晚
Team Vivanta Bhubaneswar 于 2023年09月9日 的回复
Thank You Mr. Vijaya!

10/10 超赞

Bib

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Extremely good property and maintaining its standards .This property can make a traveller’s travel very hassle free, relaxing and stress free
2023 年 9 月入住 3 晚
Team Vivanta Bhubaneswar 于 2023年09月8日 的回复
Dear Guest, Thank You!

10/10 超赞

Venkata Naga Ramesh

满意：清洁度、员工和服务、住宿条件和设施
Good trip overall.
2023 年 8 月入住 3 晚
Team Vivanta Bhubaneswar 于 2023年08月29日 的回复
Thank You Mr. Venkata!

2/10 糟糕

Ranjan

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not worth it, more like a health risk for us
We had a 2-day reservation but left in a day, we could not take the unhygienic condition anymore. The room was unclean (not even vacuumed before giving it to us), linen was not fresh, the tables/countertops were dusty, bathtub/room not cleaned well, the bath curtain was moldy ☹ There were stain on the walls, cushion etc. The service was late and needed follow-up a few times. I would not call it a five-star hotel, we booked an executive suite, were told we have been upgraded to their premium suite, if premium suite is like I described before, I am not sure what to say. Staff seemed aloof, and apologies seemed very superficial. I don’t have anything good to say about this hotel from this visit, unfortunately, and am posting some photos of the unhealthy conditions of the room. It is not Taj/Tata/ Vivanta brand problem, issue is local to Vivanta Bhubaneswar alone since we received exemplary service at Vivanta Aurangabad where we stayed couple days prior.
2023 年 7 月入住 2 晚
Team Vivanta Bhubaneswar 于 2023年07月25日 的回复
Dear Mr. Panda,Greetings of the day!At the outset, we would like to sincerely apologize for the unpleasant experience that you have had with us during your recent visit to Vivanta Bhubaneshwar.It is really unfortunate that we didn’t live up to the standards of a Vivanta hotel.We as a brand continuous strive to deliver nothing less that excellence to all our guest’s and your feedback gives us an opportunity to look back and make amends wherever necessary. Please be assured that we have taken note of all the comment and the same has been shared with the concerned department heads for immediate addressal.Kind Regards,Team Vivanta Bhubaneswar

4/10 很差

yogesh

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Dampness, moldy smell and moist beds.
The rooms were damp and had mostly smell. The bedding were moist. All ‘embers of my family shared the same opinion but the manager did not acknowledge it. Food was good.
2023 年 5 月入住 1 晚
Team Vivanta Bhubaneswar 于 2023年06月5日 的回复
Thank You for sharing your feedback with our Food and Beverage Manager Mr. Amit Gupta. We look forward to welcome you back.

10/10 超赞

Jyothi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best staff and food options
2023 年 4 月入住 5 晚
Team Vivanta Bhubaneswar 于 2023年04月20日 的回复
Thank You for your feedback !

10/10 超赞

HIROSHI

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Team Vivanta Bhubaneswar 于 2023年03月24日 的回复
Thank You for your feedback !

8/10 还可以

Ramasamy

2023 年 3 月入住 2 晚
Team Vivanta Bhubaneswar 于 2023年03月24日 的回复
Thank You for your feedback !

10/10 超赞

debjit

满意：清洁度、员工和服务、住宿条件和设施
2023 年 3 月入住 3 晚
Team Vivanta Bhubaneswar 于 2023年03月31日 的回复
Thank You for your rating !

10/10 超赞

Ramesh

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent hotel -modern amenities - 5 star service
2023 年 1 月入住 1 晚
Team Vivanta Bhubaneswar 于 2023年02月7日 的回复
Thank You Mr. Ramesh !

10/10 超赞

Gretchen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel took extraordinary effort to see that we were taken care of in every way. The Front desk personnel were helpful, friendly, and charismatic, especially the girls who were there regularly like, Brenda and Roma. The concierge who helped us book our sightseeing was a wonder. He made sure that we would be safe with our driver since we didn't speak the language. He also made sure that we saw things like the Sun Temple that we might have otherwise missed. The personnel in the restaurant from the waiters to the chef all greeted us personally. They did an excellent job of making sure that we enjoyed everything we ate. We were there for 2 weeks, one week longer than anyone else in our party, and when we went in for our last meal, the supervisor and waiters came out with a special dessert that had BON VOYAGE written on it. Everyone in the hotel made us feel like we were their special guests. When the Indian culture says that they treat guests like GODS, the VIVANTA hotel actually does.
Team Vivanta Bhubaneswar 于 2023年02月7日 的回复
Thank You for your lovely feedback !

6/10 一般

SUBHASISH

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The dining manager repeatedly insists to have breakfast buffet despite having a la carte menu. Will only budge after told we are here to only eat a few items not interested in the large spread. I thought this customer pressure tactic is very unbecoming of a quality hotel. They should understand it is rude to force the customer this way!
Team Vivanta Bhubaneswar 于 2023年01月23日 的回复
Dear Guest, We have noted your feedback , please share your contact number so that our management team can get in touch with you.

10/10 超赞

Vir Vijay

2022 年 12 月入住 2 晚
Team Vivanta Bhubaneswar 于 2023年01月23日 的回复
Thank You for rating us 10 upon 10 !

10/10 超赞

sunita

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had been to many 5 star hotels but this has a very different vibe . Simply superb
Team Vivanta Bhubaneswar 于 2023年01月23日 的回复
Thank You for such a wonderful feedback !

10/10 超赞

Shruti

Team Vivanta Bhubaneswar 于 2023年11月13日 的回复
Thank You!

10/10 超赞

MIRA

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Staff hospitality was awesome and made us feel home. Will consider visiting again and recommending family and friends.
2022 年 8 月入住 2 晚
Team Vivanta Bhubaneswar. 于 2022年09月19日 的回复
Dear Guest ,Thank You for your feedback !

10/10 超赞

manoj

2022 年 7 月入住 1 晚
Team Vivanta Bhubaneswar 于 2022年12月26日 的回复
Dear Guest ,Thank You for your feedback !

8/10 还可以

Debabrata

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Meeting with friends
Good stay
2022 年 6 月入住 1 晚
Team Vivanta Bhubaneswar. 于 2022年06月20日 的回复
Thank You for your feedback !

10/10 超赞

Ayon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚
Team Vivanta Bhubaneswar. 于 2022年06月4日 的回复
Thank you for your feedback !

10/10 超赞

Ramachandran

与家人出行
Excellent
2022 年 5 月入住 1 晚
Team Vivanta Bhubaneswar. 于 2022年06月20日 的回复
Thank You for your feedback !

10/10 超赞

Biswajit

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed here multiple times now, something that I generally don't do, when there are multiple hotels in the area, but due to friendliness of the staff, their willingness to accommodate the guest's need, it stands out in its service. It would be fair to say that I have developed acquaintances in this hotel over a period of time, and feel very comfortable staying here. Perhaps it's the Taj hotel vibe of "be an ambassador for the customer" that permeates their training.. in either case, highly recommend.
2022 年 2 月入住 1 晚
Team Vivanta Bhubaneswar. 于 2022年03月3日 的回复
Dear Mr. Biswajit , Thank You for your cheerful feedback !

8/10 还可以

Ajay

2022 年 2 月入住 1 晚
Team Vivanta Bhubaneswar. 于 2022年02月24日 的回复
Dear Ajay, Thank you for taking out time and rating us!

10/10 超赞

Biswajit

2022 年 1 月入住 1 晚
Team Vivanta Bhubaneswar. 于 2022年09月20日 的回复
Thank You for your feedback !

10/10 超赞

suddhasatwa.，kolkata

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location views and entrance of hotel
2021 年 10 月入住 4 晚
Team Vivanta Bhubhneswar. 于 2021年11月19日 的回复
Dear Suddhasatwa, Thank you for taking out and reviewing our services its indeed encouraging for team. Looking forward to welcoming you back with us.

10/10 超赞

Purnendu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚
Team Vivanta Bhubhneswar. 于 2022年02月15日 的回复
Thank you for rating us !