Phoenix Biltmore Fashion Park Hotels

"Great room and staff"

"clean room. view was nice. "

"Everything was awesome. Great friendly staff. Breakfasts were very good even fresh cut up fruit daily. Omelets eggs bacon turkey/pork sausage waffles fresh add on condiments. Also M-W is a mini happy hour w soda & cooked food items. Will stay here again!!"

"👍"

"Beautiful hotel, clean, staff friendly, great location."

"The security protocol was difficult and very excessive, and the host asked for the same information 3-4x, including after we had been cleared and had been checked in for hours. Very disorganized. The carpet and couch are stained, the unit looks wiped clean but definitely does not appear to ever be deep cleaned. The shower doesn't drain well so that you are in standing water. Toilet paper is the worst 1-ply available. Dark scuffs all over the walls. It may look cute in pics, but the experience is not enjoyable at all once you see how gross it really is in person. Couldn't wait to get out of there."

"The Global Ambassador is amazing. The rooms are beautiful and extremely well appointed right down to the Dyson hairdryers. Excellent service complimentary the beautiful property. A+ luxury hotel."

"super friendly staff all around! water park was a hit with our daughter. Only downside was parking & construction but other than that was great! "

"It was a horrible experience, I showed up at midnight due to a flight delay to an empty lobby where I waited and rung the bell, called the contact number left on the counter with no response. I had to go next door to the filthiest 1970’s hotel for $295. Fortunately for me when O called to complain about the service the Gentleman working that morning comped a room for that night which really saved me a headache"