阿什维尔比尔特莫尔公园城镇广场附近酒店

“I rarely leave negative reviews, but my customer service experience with Hilton Asheville Biltmore Park was extremely disappointing. July 17, I received a call informing me that my reserved room had a water issue and that I would be relocated to another hotel. I was assured that, because of the inconvenience, my entire three-night stay would be reimbursed. I was also told that I would receive all of the details by email. Unfortunately, after landing in Asheville with my young child, I had not……

“Room was clean with ample space. Hot tub nice to relax in after a long day of walking. Staff very pleasant.”

“Good stay. Only downer was the conditioner dispenser in the shower was empty. Was only there one night, and was in a hurry, and no conditioner”

“everything is very good ！”

“Best night of sleep in a long time! Would like to know what mattresses they have. Very good breakfast buffet. Really nice staff! Would definitely stay again.”

“It was great for what we needed. Convenient for the restaurant and the running trails. Breakfast was more extensive than we expected.”

“Nice hotel and close to airport. However they said it had a free airport shuttle, but it does not. So keep this in mind if you need the service.”

“Rooms were clean and overall good experience. Breakfast was basic but no issues”

“The location was great for our weekend plans. Staff was friendly and helpful and the complimentary breakfast was great! We will stay here again when visiting Asheville!”

“Room was disgusting, open the closet door and it’s an old water bottle filled with pee from who knows how long ago. Sheets smelled dirty, bathroom was clean despite the walls near the bathtub falling apart. Staff was zero help and they will profile you. After telling them about the bottle of pee you would think it would be immediately removed and offer us to switch rooms. None of that happened it stayed in the room until we checked out. During the free breakfast the man working in the kitchen……

“Evening is good”

“Nicely located and shuttle service was great! Parking for week was reasonable as well. Quiet stay!”

“good”

“是的。”

“We stayed at a nearby competitor two weeks prior and it was nice for what it was. The holiday inn was a convenience location for our purpose and the price was good but it appears to be a much older property than the other. I appreciated being asked for my vehicle details because the other hotel called rooms at 5 am trying to find the owner of a vehicle. I was on the 4th floor which felt like a sauna as soon as I got off the elevator. I don’t believe I paid, or asked, for Mountain View but got it……