「Unfortunately the room smelled as if it was smoked in; and there were brown sticky stains in the kids bedroom walls which did not appear on the property photos.
Staff were kind enough to offer another room; but after a short time, and only stopping to use the bathroom for the kids - ultimately we handed back the keys and forfeited our non-refundable payment in full to spend the night elsewhere.」
「Amazing bed and pillows for an excellent night’s sleep. Managers were super helpful on check-in and departure.
We did have an issue with sustained hot water for morning showers but otherwise everything was good.
Having a microwave in the room was a great touch as well.」
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