I had several issues with the facilities and service: On the second night the AC did not work; the refrigerator was leaking and the room was not serviced-beds not maid, amenities not replenished, however, they did change the towels. On or about 3:30am I went by the front desk to complain about the AC, however, I did not see anyone. As a result of the heat in the room, I slept in the pool area for about two hours before returning to my room. Some staff members were very unfriendly and gave the impression that you were bothering them when asking for assistance.
I liked the ocean view, though it was obstructed by the roofs of other properties.