While our room was clean. The bathroom has definitely seen better days, we were missing a shower door, the “shower caddy” was old and gross. The shower head awful!
As for the restaurant, food is so overpriced for bad quality frozen food. $34 for chicken tenders and a handful of French fries. Not to mention ALL the single use plastic they use for everything. They never answer the phone, and there is hardly anyone at reception. Bar and kitchen closed by 9 pm
When we return, it won’t be at Ballards not for $600 per night
That’s for sure!
Pia
6/10 一般
Pia
与家人出行
2023年09月10日
满意:清洁度
不满意:住宿条件和设施,服务设施
Our room was at least clean and ok- however for the price we expected a clean modern bathroom , not one from the 1970’s with a missing shower door and a shower head that barely worked alone with some old nasty pool organizer in the corner .
Not to mention the outrageous prices for horrible frozen food and terrible drinks. They are not very “green” plastic is used for everything- sad for such a small island all the single use plastic- wasteful. Our next visit we will definitely make a better choice especially for the $$
Pia
2023 年 9 月入住 3 晚
10/10 超赞
Jennifer
2023年08月28日
Jennifer
2023 年 8 月入住 1 晚
6/10 一般
Erin
2023年08月19日
满意:清洁度、住宿条件和设施、客房舒适度
It’s just ok
It was ok. Mediocre food and drinks
Erin
2023 年 8 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2023年08月10日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Nice accommodations but beware, no customer svc
It was very clean and has a contemporary feel, but it was IMPOSSIBLE to get a human to speak with. They only have automated answering and their help menu is poorly designed. Email is the only option they offer. Hope you don’t run into a problem because there’s no one on their end who will help you solve it.
真实旅客
2023 年 8 月入住 1 晚
8/10 还可以
Kim
2023年07月31日
Kim
2023 年 7 月入住 1 晚
10/10 超赞
Kevin,Hopkinton
与家人出行
2023年07月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location - enjoyed everything about it!
Kevin
2023 年 7 月入住 2 晚
6/10 一般
EDWARD
与配偶出行
2023年07月27日
满意:清洁度
Although this location was close to the ferry and convenient, it was overall not that great. They include a gratuity on everything so staff are underwhelming. Guess when you know you’re getting a tip it changes your level of service. The room was large and clean but there wasn’t a mini refrigerator or an ice machine on the floor. Be mindful of the extra charges at the end. It added almost $100 more to the price of the room. This stay was not worth the price in my opinion.
EDWARD
10/10 超赞
Siwinee
与家人出行
2023年07月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
we had a really good time stayed there and love everything