We stayed a total of 4 days in this home, but unfortunately on our second day there we were met with the local well water staff informing us that because the vacation homes in the area had been booked more than usual during this time, the water well was dry. The water maintenance staff mentioned that a lot of times, the well is run dry due to the home owner having the cleaning staff empty and refill the spa/hot tub after every single use by a patron and the water well can’t replenish in time for the next guest. Our water was shut off and we were without water for approximately 15 hours. We couldn’t shower, wash clothes or most importantly use the toilets!!! We were a group of 10 so you can imagine how inconvenient that was. I called the Vacasa 24 hour line immediately after being told our water was going to shut off and did not hear back from anyone. The following morning, I reached out via text to Vacasa and within an hour, Vacasa got back with me. They informed me they were sorry to hear that we were having an issue and would be giving us a $75 refund for our inconvenience. While they did offer us a “courtesy refund” as they called it, it hardly seemed to be enough for the massive inconvenience of not having running water for 15 hours!!! It seems if the staff is aware of these issues with the wells, they might come up with other options that don’t include having the water to be shut off while guests are at the home and then basically making it out to seem like it’s the guests fault when in fact that wasn’t the case at all! Although, we loved the home, we wouldn’t return to this location now knowing they have these kinds of issues with their water. Unfortunately, there is no way to contact the owner of the home directly, and Vacasa seemed to be completely unbothered by the fact their guests were inconvenienced by such a drastic issue.