Blue Ridge Hotel with Pool

"Room was spacious, clean, and staff was great!"

"The AC didnt work, the jacuzzi bathtub didnt work and we upgraded for that?"

"We were in town for my mother‘s funeral. I expected because of the reputation of this hotel things would be standard or even better what we found was mold in the shower, mold in the soap dish, mold on the floor, and not one single plug-in worked in the bathroom so you could not shave could not blow dry your hair. You could not do it many of those things you needed to do in the bathroom with electrical stuff there were smells of some kind of chemicals. I’m assuming for remodel, but that just kept coming in the room. The air conditioner was not satisfactory at all, so to say the least it was not an enjoyable stay. The breakfast bar was watered eggs some kind of a sausage that didn’t even look like sausage."

"Charge my debit card twice for parking "

"Good location, breakfast not worth paying for. Clean and nice staff"

"Good breakfast but poor "

"Clean rooms but old, there was not much in the rooms. Maybe take a look at marriotts of the standard of room "

"Coffee was weak (light brown water), when I pointed it out I was met with combative remarks. Only on the weekend was the coffee made correctly (darker brown). Half-n-half was non-existent during the week, only put out on the weekend. Workout room was clean but only one towel all week, again weekend was fully stocked. Pool was out of order. As a World of Hyatt member I know the potential of this brand, this property needs improvement. "

"No change in the breakfast every day, housekeeping was short staffed so we didn’t get our room cleaned and no new towels without going down or asking for them. We were not made aware of this at check in which was frustrating. "