Bluewater Park hotels from HK$474

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"Clean staff where excellent "

"the only let down was pool was a bit outdated but the rooms were beautiful "

"Be wary when handing over a cash security deposit. I checked out early before reception was open. Called them about the security deposit and they said they'd return the security deposit onto my card or bank transfer it. I flew out of Townsville thinking my security deposit would be refunded that day. I called them up after flying home to confirm the return of my security deposit. A different girl answered the phone & said they can't return cash. They would hold my money in a client account at the Motel for next time I come back & stay. They've gone against what they told me. Is this even legal? I'm not returning to Townsville. Was there briefly for a family funeral. I'm waiting on the manager to call me back and sort this out. They said she's busy with meetings and could take 3 days. I said I'd be calling tomorrow. Hopefully this should be sorted out."

"Clean "

"Very clean. Needs a shelf to hold toiletries though in bathroom given no vanity. Very lovely to stay though. Well worth the money. "

"Good facilities, well appointed, great staff, we had a fabulous room it just needed some maintenance."

"Second room fan didn't work no aircon unless U kept the door open. Need fly spray in the room for ants and cockroach. New Food menu isn't great pizza were great value and good experience "

"Very welcoming and helpful highly recommend "