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关于竹舞者博卡斯城 - 旅馆的点评

2.5 out of 5
竹舞者博卡斯城 - 旅馆
Avenida H Norte entre Calle 5 y 6, Isla Colon Bocas del Toro, Bocas del Toro, Bocas del Toro

点评

8.2

很好

10 分 - 超赞。14 条好评，共有 26 条点评" "
8 分 - 还可以。5 条好评，共有 26 条点评" "
6 分 - 一般。2 条好评，共有 26 条点评" "
4 分 - 很差。4 条好评，共有 26 条点评" "
2 分 - 糟糕。1 条好评，共有 26 条点评" "

8.8/10

清洁度

8.2/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.8/10

环保

点评

2/10 糟糕

Hassan

不满意：清洁度、员工和服务、住宿条件和设施
Cheap ploys to con tourists. Breakfast is $8 if you purchase at checkin only ( read fine print). Show up at breakfast and pay $20 . Happy hour is 4-7 pm - only sodas and 1 cocktail is half price.
2024 年 2 月入住 1 晚
Rulo 于 2024年03月9日 的回复
Dear Hassan,We appreciate your feedback and will forward your comment to the respective department. Sorry for the inconvenience you have experienced during your stay, our breakfast included is a promotion that allows you to pick anything on the menu with a coffee, tea or orange juice, is optional to take. otherwise you will have to buy the items with their actual price on the menu.This promotion is taken during the check in because it will be added to your reservation, so if you stay 3 days, and you include the breakfast it will be added for the 3 days.About happy hour, 4 to 7pm 2x1 margaritas, tropical sunset, gin and tonic, rum and coke and vodka cranberry.If you ever have a chance on coming by again, we hope we will fill your expectations.

4/10 很差

Dayrene

2024 年 2 月入住 1 晚

10/10 超赞

Huyen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful water view lounge, restaurant and room
Lovely ocean view suite which was nice, quiet and peaceful to watch the days go by while working. Although early check-in wasn't available, there is luggage storage and access to the common lounge/restaurant area which was a beautifully decorated space to enjoy with the water swing, floaties and access to swim right from the deck. The front desk team were extremely friendly and helpful with checking in on stay and providing local information with tours. I loved that there was filtered water available to guests to reduce plastic bottles. Although one night the water cut-off but this is common on the island as they depend on rain so use mindfully. The included breakfast was also nice with international vegetarian options. Would not hesitate to stay here again, although it is a bit on the higher end if wanting the overwater rooms.
2024 年 2 月入住 2 晚
Rulo 于 2024年03月9日 的回复
Dear Huyen,Thanks for your feedback, we really appreciate your comment and makes us very happy to know that you had a wonderful experience stayin with us. We will forward your comment to our team to keep them up with their excellent service. We hope to welcome you around here soon!

10/10 超赞

Eline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super!
Very nice hotel with very good food. Came back here to eat after check out. A nice hang out place.
2024 年 1 月入住 1 晚
Rulo 于 2024年03月9日 的回复
Dear Eline,We appreciate your comment and we are delighted that you've enjoyed our location, we are happy to have filled your expectations and hope to see you again soon.

6/10 一般

mariana

与家人出行
满意：住宿条件和设施，清洁度
No tenía agua el sanitario Y el agua de la ducha solo salía caliente
2023 年 12 月入住 1 晚
Rulo 于 2024年01月13日 的回复
Hola Mariana!Gracias por elegir Bambuda como su lugar de estadía. Pedimos disculpas por los incovenientes durante su estadía, agradecemos su cometario y esperamos verle pronto para ofrecerle una mejor experiencia.Saludos cordiales,

6/10 一般

真实旅客

Først godt, så skidt.
Havde booket King suite (værelse nr. 29). Helt fantastisk og god kundeservice ved ankomst! Ville efter vores ophold forlænge og efter misforståelse (som blev udbedret ved at de gav os en omgang morgenmad) skulle vi flytte til en anden king suite (nr. 20). Dette var meget mere larmende, der lugtede af kloak på værelset, trods rengøring i en time om eftermiddagen vågnede vi med samme forfærdelige lugt. Døren til toilettet kunne ikke lukkes ordentligt. Udsigten og privatlivet var bestemt ikke det samme som på etagen ovenover. Slutteligt forlængede vi, men nedgraderede lidt for at spare lidt penge. Havde værelse 9, Just right with balcony. Dette kostede 1000dkk, men levede på ingen måde op til den pris ! Der var ikke badehåndklæder, intet pengeskab, ingen minikøleskab, intet låg til toiletspanden (man må ikke smide papir i toilettet) og ingen udsugning på toilettet. Dertil meget larmende fra rummene ved siden af. Ville absolut fraråde det rum til den pris. Generelt mødte vi lidt svingende service, men specielt Rulo var meget serviceminded og venlig. Stedet ligger pænt og i en rolig del af Bocas, nemt med vandtaxa. Vedligeholdt og lækkert med soldæk. Morgenmaden var fin. Dermed et meget blandet indtryk. Både virkelig godt og skidt.
2024 年 1 月入住 1 晚
Rulo 于 2024年01月13日 的回复
Hello!Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights.We are happy that your experience in the King suite was fantastic, and we're grateful for your kind words about our customer service upon your arrival. However, we are truly sorry to learn about the challenges you encountered when you had to switch rooms.Please be assured that we take your comments seriously, and we will be addressing these matters promptly to ensure that they do not recur.We are grateful for your acknowledgment of Rulo's exceptional service and friendliness.Your feedback is very important to us, and we will use it to enhance our services and ensure a more consistent and enjoyable experience for all our guests. We hope to see you again and to provide a better service and to make sure your experience is much better.Best

10/10 超赞

Twinkle

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome place on the waters to spend great family time. Fantastic drinks and food, awesome company of fellow travelers. Francisca and Svea were great! Arulo was a great host and made our stay super fun!
2023 年 12 月入住 2 晚
Rulo 于 2024年01月13日 的回复
Hello Twinkle!Thank you for choosing us to be your place to relax with your family during the holidays!We are very happy to aknowledge that you had a great experience during your stay with us. We hope that one day you and your family will be back here.Best!

10/10 超赞

Chiara

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Feels like a boutique hotel ☺️ nothing to complain about, would go there again!
2023 年 12 月入住 4 晚
Rulo 于 2024年01月13日 的回复
Hello Chiara!Thank you for staying with us!We appreciate your positive comment and makes us happy that we fit your expectations.We hope to see you again!Best!

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
magico y hermoso
excelente hotel y ubicacion. hermosamente decorado y trato muy amable
2023 年 9 月入住 1 晚
Ziany 于 2023年11月17日 的回复
Hello, everything ok?Thank you very much for your review. We are glad to hear that you had a magical time with us.We hope you come back soon!

10/10 超赞

Cindy

2023 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
I had a great stay and ended up extending for a couple of days. Very friendly in the reception and restaurant. Good food and conmen area with plenty of space to work from.
2023 年 6 月入住 1 晚
Carmen 于 2023年07月14日 的回复
Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us. We appreciate your kind words and look forward to welcoming you back for another excellent stay in the future!

10/10 超赞

Jhon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Carmen 于 2023年06月13日 的回复
Hi Jhon, Thank you so much for sharing your wonderful experience at Bambuda Bocas Town. We're happy to hear that your stay was great, we hope to have the pleasure of welcoming you back soon for another exceptional stay.

8/10 还可以

Yaron

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful little slice of heaven
We had a fantastic stay at Bambudas. The entire staff were amazing. The facility itself is wonderful. You feel the boutique hotel vibe mix with a friendly young backpackers atmosphere. The food and drinks at the cafe are great. People are always asking how everything is and take great pride in working there. Only two things I could think of to make the stay better. One, definitely ass a safe to the rooms this way people can lock away passports and other valuables. Secondly I would get a proper ladder installed to get in and out of the water. Someone is bound to get hurt on the broken ladder they have there currently I know I almost did. Other than those two things this place is awesome!
2023 年 4 月入住 4 晚

10/10 超赞

Christine

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful hotel and everything in Bocas town within walking distance. No refrigerator or coffee maker in rooms and the restaurant area doesn’t open until 7 to 7:30 so you can’t get anything to drink or coffee until then.
2023 年 4 月入住 3 晚

4/10 很差

Wendy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place has a good thing going but the check-in was lacking. I was exhausted and patiently waited for 3pm to come so i could get some rest. It took 28 minutes, after asking ywice about the room tone taken to the room.
2023 年 3 月入住 2 晚

4/10 很差

Sina

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money very bad - had a single room including bathroom. The room was dark, the bed dirty.
2023 年 2 月入住 2 晚

10/10 超赞

eli

满意：住宿条件和设施，员工和服务
Bramnew. Besutifull. The first night when i got up i felt i was in a yate.
2023 年 2 月入住 3 晚

8/10 还可以

Jorge

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
The room was adequate. Not much to it. It was plain and small. The restaurant and public area was nice and right over the water. Food and drinks were good and very reasonably priced. The view over the ocean was very nice. However for the nightly rate I would not go there again.
2023 年 2 月入住 3 晚

8/10 还可以

Brian

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property on the beach
2023 年 1 月入住 1 晚

10/10 超赞

Hanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hostel in Bocas! Location perfect, many activities making it easy to meet new people. Had 4-bed dorm and all bed had curtains. Totally recommend!
2023 年 1 月入住 2 晚

8/10 还可以

Stefanie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Schnelle Hilfe bei Problemen. Bei nur 3 Tagen Aufenthalt waren jedoch relativ viele Komplikationen: Türschloschloss ausgefallen (schnell repariert) Deckenventilator ausgefallen (am nächsten Tag repariert) & an einem Tag gab es keinen Cafè zum Frühstück, weil die Café Maschine nicht funktioniert hat. Aber sonst war alles fein und wir haben uns wohl gefühlt!
2023 年 1 月入住 3 晚

10/10 超赞

Ricardo，Lantana

满意：清洁度、员工和服务、服务设施、住宿条件和设施

4/10 很差

真实旅客

不满意：员工和服务、住宿条件和设施、客房舒适度
Not so good stay!
We had a two nights stay at Bambuda during our visit to Colon Island. The premium queen room that we booked felt small, and apparently none of the rooms at Bambuda have hot water for shower. So we had no other choice but cold shower, which was unpleasant since the water is quite cold in November. We feel the owner should at least mentioned in their listing description that hot water is not available so guests know up front when booking. Adding to that, my husband had a near miss incident when the shower head came crashing to the floor narrowly missing his head (would have been a decent bruise otherwise). When reported, the staff didn’t seem to care at all and did not fix the shower head issue until the following day. So no shower for one night. Not to mention shampoo and conditioner were not provided. It seems like they don’t want us to take showers at all. Also, the towels have stained spots, and the hotel did not have any extra for replacement when we requested. Unfortunately We can’t recommend this place due to the bad experience during our stay.
2022 年 12 月入住 2 晚

10/10 超赞

Gabriela

2022 年 9 月入住 1 晚

10/10 超赞

Ati

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

10/10 超赞

Oneil

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Phenomenal Property!
Bambuda is exceptional! From the moment you enter the property, the décor amazes you. From the fantastic wall art to all the wooden fixtures and furniture, everything is designed to impress. Check-In was a breeze and though there was no hot water in the newer section of the building, I didn't miss it because the water was room temperature. The private rooms are beautifully appointed with breathtaking views of the ocean. I loved that the hand and body wash in the bathroom are eco-friendly. In fact, the lodge is very eco-conscious. The bar/restaurant serves delectable food at reasonable prices. Overall, I was thoroughly impressed with my stay and would book again in a heartbeat on my next trip back to Bocas del Toro!
2022 年 8 月入住 1 晚