2/10 糟糕
björn
2025 年 8 月 16 日
不满意：住宿条件和设施，员工和服务
We didn't like the accommodation at all. It was always loud because the bar was right next to the pool, and lots of people from outside came there to party. The pool was incredibly small and looked bigger. Furthermore, the hotel didn't mind even having a dog in the pool drooling all over the water. I found it disgusting. Also, it wasn't possible to swim in the sea.It looks like there's a stretch of beach there from the pictures, but reception also told us we couldn't go into the sea. There were no chairs on the balcony, only one uncomfortable hanging chair, and a second one was torn down. When we asked for two chairs, we were simply told no, because guests were always throwing them off the balcony...We wanted to leave two days early because everything wasn't as expected and as depicted in the pictures. We clarified the matter with Expedia, and if the manager agreed, we were told we'd get our money back. We even found a replacement on-site and went to reception with him. Afterward, the manager lied to Expedia, and we didn't get a cent back. And the hotel even charged us twice. In our opinion, we wouldn't recommend this hotel.
björn
2025 年 8 月入住 4 晚