Bolingbrook Golf Hotel

"Super friendly front desk staff"

"I am extremely disappointed with my recent stay. I prepaid for a Lake View room with two Queen beds, but the experience at check-in was deceptive and unprofessional. Upon arrival, the front desk agent disappeared for 10 minutes to whisper with a colleague. He then claimed our room was ready, but we found ourselves in a room with much smaller beds. It felt like a deliberate attempt to see if we’d just "accept" a lower-tier room. When I returned to the desk, I was told no Lake View Queens were available. Our only options were to stay in the cramped beds or move to a non-lake view room. Since we didn't fit in the smaller beds, we moved—effectively paying for a view we didn't get. Management offered some food vouchers as compensation. Since we arrived late and were checking out the next morning, these were useless. I even received an automated text from "Inderjeet" asking about my stay. I replied with these issues and received zero response. After a five-hour flight, the last thing you want is to haggle for the room you already paid for. I expected much better from a Hilton brand."

"Nice and clean room. We had a wonderful experience and all the staff are very friendly and courteous."

"Yes "

"They had a great staff"

"renovate room barhroom"

"Great place"

"Everything was perfect. Clean the service was amazing."

"Hotel was in a great location and staff were nice. Nor many amenities were offered though. They had no bottled water to buy, no area to buy snacks or items you might need (ibuprofen, toothbrush, tampons). Rooms were clean but art decor was cheap and tacky. No decaf coffee in the rooms, no guide on the tv remotes. "