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关于博洛尼亚圣维塔勒乌纳酒店的点评

4 out of 5
博洛尼亚圣维塔勒乌纳酒店
Via Larga n. 4, Bologna, BO

点评

8.8

超赞

10 分 - 超赞。321 条好评，共有 648 条点评" "
8 分 - 还可以。245 条好评，共有 648 条点评" "
6 分 - 一般。60 条好评，共有 648 条点评" "
4 分 - 很差。12 条好评，共有 648 条点评" "
2 分 - 糟糕。10 条好评，共有 648 条点评" "

9.2/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2021 年 12 月入住 2 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

8/10 还可以

CHAO CHIH

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
房間乾淨舒適，空間很大，只是週圍比較少吃的

10/10 超赞

Han-Yu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒服 寬敞 櫃檯很有禮貌
舒服 寬敞 櫃檯很有禮貌
2017 年 11 月入住 13 晚

10/10 超赞

Han-Yu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒服
房間很大很舒服
2017 年 11 月入住 6 晚

10/10 超赞

Peishan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
樓下就是大賣場，很方便，房間乾淨舒適
2017 年 6 月入住 4 晚

10/10 超赞

Tak Yuen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很好的商务酒店
很适合出差商务的酒店，性价比高，地理位置偏了点，打的很方便，如果租车自驾，是首选的酒店。

10/10 超赞

Ann

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚

10/10 超赞

George

满意：住宿条件和设施
2024 年 4 月入住 4 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

8/10 还可以

Dennis

满意：清洁度、员工和服务、住宿条件和设施
Sauber und ordentliches Hotel mit freundlichen Personal.
2024 年 4 月入住 4 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

8/10 还可以

Martin，Kaindorf

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are bit worn out but ok.
2024 年 3 月入住 1 晚
Samantha Front Office Manager 于 2024年04月4日 的回复
Dear Martin, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best regardsUNAHotels San Vitale

8/10 还可以

KAZUYA

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
清潔感に溢れたホテル
ダブルベッドで安心して休むことができまし清潔感が良かった。　シャワールームの足場が水で滑りやすいのが気になった。
2024 年 2 月入住 1 晚
Samantha 于 2024年03月7日 的回复
Dear Mr. KazukaThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best regardsUNAHotels San Vitale

10/10 超赞

Thiago，Hollywood

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is great, hotel is new, well maintained and clean. However, there was a constant "humming" sound I could hear in the hallway, some time during my stay. Not sure if it was the elevator or a generator somewhere in the building. It was not enough to bother me, as I sleep very deeply. Restaurant was good and overall experience was pleasant. Will definitely stay there again.
2024 年 2 月入住 1 晚
Samantha Front Office Manager 于 2024年04月4日 的回复
Dear Thiago, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best regardsUNAHotels San Vitale

8/10 还可以

Paolo

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Teresa 于 2024年02月12日 的回复
Gentilissimo Paolo,Grazie per aver scelto il nostro Hotel.Ci auguriamo di rivederla presto.Teresa GabrieleOperation Manager

10/10 超赞

DAVID

2024 年 2 月入住 2 晚
Teresa 于 2024年02月12日 的回复
Gentilissimo David,Grazie per aver scelto il nostro Hotel.Ci auguriamo di rivederla presto.Teresa GabrieleOperation Manager

10/10 超赞

carmine

2024 年 2 月入住 1 晚
Samantha Front Office Manager 于 2024年04月4日 的回复
Gentilissimo Carmine,Grazie per aver scelto il nostro Hotel.Ci auguriamo di rivederla presto

6/10 一般

Davide

商务旅客
满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚
Teresa 于 2024年02月12日 的回复
Gentilissimo Davide,Grazie per aver scelto il nostro Hotel.Ci auguriamo di rivederla presto.Cordiali saluti.Teresa GabrieleOperation Manager

10/10 超赞

Gaetano

团体旅客
Gaetano
Struttura in ottime condizioni. Camera spaziosa, pulita e molto confortevole. Ottima e ricca anche la colazione.
2024 年 1 月入住 1 晚
Teresa 于 2024年02月12日 的回复
Gentilissimo Gaetano,Grazie infinite per questa bellissima recensione.Ci auguriamo di rivederla presto!Cordiali saluti.Teresa GabrieleOperation Manager

8/10 还可以

Gloria

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
Teresa Gabriele Operation Manager 于 2024年01月22日 的回复
Gentilissima Gloria,Grazie per aver scelto UNAHOTELS San Vitale e per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

6/10 一般

Andrea

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

10/10 超赞

Qamar

2023 年 12 月入住 1 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

8/10 还可以

Antonello

满意：清洁度、服务设施、住宿条件和设施
Eben nicht so
2023 年 11 月入住 3 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

2/10 糟糕

hartmut

2023 年 10 月入住 2 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Hartmut,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

8/10 还可以

Mitsuji

2023 年 10 月入住 1 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Mitsuji,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

10/10 超赞

ROSSELLA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Facilissima da raggiungere e con tutti i comfort
2023 年 10 月入住 2 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Gentilissima Rossella,Grazie per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti.

8/10 还可以

Ayelet

满意：员工和服务，清洁度
2023 年 10 月入住 1 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Ayelet,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

6/10 一般

Fatih

商务旅客
满意：客房舒适度，清洁度
不满意：员工和服务
İki oda tuttuk, birisinin ısrarla tek yatak olmasını önce otel ile yazışma sonra sizinle yazışma sonra resepsiyona ilettik,isteğimizin çok zor birşey olduğunu anladık .
2023 年 10 月入住 1 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

8/10 还可以

真实旅客

满意：客房舒适度，住宿条件和设施
The hotel is modern and attractive in general but the room would have been more comfortable without the really stark bright lighting. Breakfast was a bit disappointing in terms of variety and replenishment during busy times. At breakfast there was no where to make coffee, you need to try to get a staff member's attention and they bring it to you which isn't ideal. Reception staff were helpful but for some reason unable to order taxis in advance. The hotel is close to the airport (about 10 minutes) but not very central. However, there is a bus stop right outside the hotel and the bus into the city centre takes about 20 minutes. Overall, a nice hotel but needs a few tweaks.
2023 年 9 月入住 4 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

10/10 超赞

Cesare

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Thank you very nice place
2023 年 7 月入住 1 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Cesare,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

4/10 很差

RITA

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
non andateci
non mangiate al ristorante - alimenti di pessima qualità e carne che puzzava!!
2023 年 9 月入住 12 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Gentilissima Rita,Ci dispiace molto leggere la sua recensione. Inoltre, non ci risulta che lei abbiamo mai usufruito del nostro servizio ristorante.La qualità è molto apprezzata e le posso assicurare che non serviamo carne con cattivo odore.Cordiali salutiTeresa GabrieleOperation ManagerTeresa GabrieleOperation Manager.

6/10 一般

RITA

商务旅客
不满意：员工和服务，清洁度
non andateci
se soggiornate come aziende non fate contratti di menù a prezzo fisso perchè non ti servono mai - danno la precedenza ai clienti che ordinano alla carta - si mangia male e la direzione sui menù ti frega e attenzione ai conti perchè metto su dei costi 2 volte... brutta esperienza aziendale - non ci torneremo
2023 年 9 月入住 12 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Gentilissima Rita,Mi dispiace molto leggere il suo commento. Tutto lo Staff ha dimostrato massima disponibilità nei confronti dei suoi Ospiti.Cordiali saluti.Teresa GabrieleOperation Manager

10/10 超赞

Maritza

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a good hotel for job trip
2023 年 9 月入住 3 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Maritza,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

8/10 还可以

Rudy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Rudy,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

8/10 还可以

Frank

2023 年 9 月入住 1 晚
UNAHOTELS SAN VITALE 于 2023年11月14日 的回复
Dear Frank,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Teresa GabrieleOperation Manager

6/10 一般

Hrachya

不满意：员工和服务，清洁度
Property was not clean and stuff was not helpful.
2023 年 8 月入住 6 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

10/10 超赞

Carlo

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

8/10 还可以

Krystyna

满意：清洁度、员工和服务、住宿条件和设施
Very clean
2023 年 9 月入住 2 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable and convenient. Wonderful breakfast!
2023 年 8 月入住 1 晚
General Manager 于 2024年05月19日 的回复
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Torino and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management

10/10 超赞

Sukhdeep

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was absolutely amazing and the staff were very polite and very helpful. Enjoyed every moment of my stay and would go again. 😀
2023 年 8 月入住 7 晚
UNAHOTELS San Vitale Bologna Management 于 2023年08月30日 的回复
Dear Sukhdeep,thank you for choosing our hotel, we are happy that you enjoyed every moment of your stay with us!Thank you also for your kind note about our polite and helpful staff.We hope to welcome you back again soon.Best regards

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
UNAHOTELS San Vitale Bologna Management 于 2023年08月30日 的回复
Dear guest,thank you very much for your positive feedback!Best regards

6/10 一般

Oscar

不满意：员工和服务
Awful receptionist
Checking in the receptionist could not find my booking. After a while trying to find it and I provided the booking confirmation number she was able to find it. When I asked her what was the issue she replied rudely “You have too many names”. Making me feel I had done something wrong even though the booking name was exactly written as in my passport which she was holding. It was not a warm welcoming reception as it felt bigoted against Spaniards, Mexicans and other cultures with more than 1 name and surname. Things didn’t improve after that as I told her that I had exactly the right number of names and she replied “ok, whatever you say”. I didn’t escalate from there because we had to start working and she was taking already too long to check us in. I find hard to believe my experience to be an isolated one and it has left me with such a bad feeling about that trip that will never go back to any UNA hotel.
2023 年 7 月入住 2 晚
UNAHOTELS San Vitale Bologna Management 于 2023年08月30日 的回复
Dear Oscar,Thank you for taking your time for writing feedback to us regarding your stay. We have taken note of what you have highlighted and we can assure you that it was only a misunderstanding but by no means a lack of courtesy.The hotel staff is used to dealing with guests of different nationalities, genders, religions, ... among other things, the hotel staff is made up of several people with 2 surnames.We would like to notice that the names provided on the reservation do not exactly match with the names on the document, consequently staff requested the confirmation number to speed up and simplify the registration at the hotel.The availability and courtesy of our staff are elements that we are proud of and that are always recognized by our guests as you yourself could have verified from other reviews.We really hope have the opportunity to welcome you back again and have the UNA feeling. Once again, we apologize for any misunderstanding.Best regards

10/10 超赞

Pierre

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
UNAHOTELS San Vitale Bologna Management 于 2023年08月30日 的回复
Thank you Pierre for sharing your positive feedback with us!We hope to welcome you back again soon.Best regards

10/10 超赞

Hye Lim

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
It was great. Bus stop was right in front of the hotel. So convenient to go to the main town. Not far from the town either. Hotel was clean and all like new. Highly recommend
2023 年 7 月入住 3 晚
UNAHOTELS San Vitale Bologna Management 于 2023年08月30日 的回复
Dear Hye Lim,thank you for such a wonderful comment. We really appreciate your lovely comments regarding your stay with us, we hope to welcome you back again soon. Kind regards

6/10 一般

davide

商务旅客
满意：客房舒适度，员工和服务
2023 年 7 月入住 1 晚
Direzione UNAHOTELS San Vitale Bologna 于 2023年08月30日 的回复
Gentile Davide,grazie per averci scelto e per condividere la valutazione.Non esiti a condividere anche la sua esperienza in modo di poter migliorare dove possibile.Un saluto

8/10 还可以

william

满意：清洁度、员工和服务、住宿条件和设施
Easy access into bologna city center, about a 10 minute drive. Buses just outside hotel.Room was clean although hallway carpets could use a good cleaning.
2023 年 7 月入住 3 晚
UNAHOTELS San Vitale Bologna Management 于 2023年08月30日 的回复
Dear William,We are so happy that you appreciated our location. We take note of your comments, we hope that you will give us another chance to change your “good” in “great”.Thank you for sharing your feedback.

2/10 糟糕

Aurora

2023 年 7 月入住 1 晚
Direzione UNAHOTELS San Vitale Bologna 于 2023年08月30日 的回复
Gentile ospite,Ci dispiace vedere che la nostra struttura non sia stata all'altezza delle sue aspettative.La preghiamo di condividere con noi qualsiasi aspetto della sua esperienza.

8/10 还可以

Morten

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
UNAHOTELS San Vitale Bologna Management 于 2023年08月30日 的回复
Dear Morten,thank you for sharing your feeback with us.We are happy you enjoyed your stay.Best regards

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚
UNAHOTELS San Vitale Bologna Management 于 2023年07月10日 的回复
Dear Michael,thank you for sharing your evalution of our hotel!Best regards

6/10 一般

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bra hotel
Bra hotel, fin og store rom og hyggelig personal. Eneste negative var frokost som var god men personale hadde ikke rutiner på påfylling av maten, det gikk tom hele tiden for eks melk, brød, egg, kaffe, frukt osv.
2023 年 7 月入住 4 晚
UNAHOTELS San Vitale Bologna Management 于 2023年07月10日 的回复
Dear Richard,thank you for sharing your experience with us.We are happy that your stay was positive but we realized that not all our services were perfect. We have shared your comments with our F&B manager in order to understanding any problems to find prompt and appropriate solutions.Thank you again for your feedback.Best regards

10/10 超赞

Andre

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean and nice. Staff were awesome, helpful and friendly.
2023 年 7 月入住 1 晚
UNAHOTELS San Vitale Bologna Management 于 2023年07月10日 的回复
Dear Andre,thank you for choosing our hotel and for sharing your experience.We are happy that you appreciated our clean an nice rooms and our helpful and friendly staff.We hope to welcome you back again soon.Best regards

10/10 超赞

Baljeet

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Short last minute stay
Booked in for last minute stay due to change in travel plans. Clean hotel, good value for money. Confortable.
2023 年 6 月入住 1 晚
UNAHOTELS San Vitale Bologna Management 于 2023年07月10日 的回复
Thank you Baljeet we are happy that you change in travel plans choosing us at last minute! and we are happy that you appreciated our hotel!Thank you for sharing your feedback, best regards