Norfolk Bon Secours DePaul Medical Center Hotels

"Great stay if going to sporting event at Old Dominion University."

"The room was very clean and the breakfast was delicious "

"We asked for a refund because the rooms were filthy, the tub was dirty, it smelled terrible, and we had to ask them to remove the wet floor sign from blocking the elevator door just so we could use it to take our toddler up in a stroller while we were unpacking, and so my son who is an active service member could take all of his stuff needed for his first duty station up with him. We had to buy pillows because what they had was the equivalent of a folded up sheet, and house keeping never came to the room to replenish towels or take out trash. I would give no stars if possible. The picture that they posted on their web site for a beach view was a lie, that was a picture a neighboring home. "

"This was no fault of the hotel staff but when we arrived, some guests were too close to the front door smoking Marijuana. I didn't see it but everyone could smell it. The hotel could use some renovations as we saw water damage on the walls in our room and the inner part of the bath tub was peeling/flaking. The shower's water pressure was terrible. We had double beds and thank goodness because the sheets had black stains on one bed. Hotel staff was amazing, very helpful and personable."

"Room was not clean had some stuff on floor had to get someone to vacuum. Cleaning staff not really friendly. Room bed was not made next day even though the bathrooms were done! Usually I love staying at Hampton inn."

"Breakfast was expensive and inconvenient. Had to be ordered at the "bistro" counter and picked up. There was no bar. I had booked it with Expedia, which was fine, but it took way too long to check in. The staff was staring at the computer and typing and clicking for at least 15 minutes just for me. Parking in the nearby public garage was $13/day. The hotel does not have its own garage, and no voucher was offered for free parking, so I had to pay $25 for valet parking. The location was good, within 10 minutes walking distance to the marina and cheap regular ferry trips across the river to other interesting historical sites."

"The Grain bar was such a great vibe. Rooms did not have microwaves so it was unfortunate we couldn’t warm up our food from the bar."

"Clean spacious room. Great Staff!"

"The entire staff was very pleasant. The rooms were clean and comfortable. The valet parking was a breeze. The building does look a little bit weathered but don’t let the outside fool you. Highly recommend! 10/10"