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Holiday Inn Express West Jefferson by IHG

2.5 star property
Start your day with a warm breakfast, then get moving at the gym or take a refreshing dip in the pool.

Choose dates to view prices

At Holiday Inn Express West Jefferson, an IHG Hotel, unwind in the rural surroundings and enjoy a continental breakfast by the fireplace in the lobby. Stay active with a gym session or swim laps in the indoor pool; connect with free WiFi and appreciate helpful staff praised by previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$1,034
HK$1,169 total
includes taxes & fees
7 Jun - 8 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Selected guestrooms
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express West Jefferson by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM. The property will be renovating the swimming pool from April 1 2026 until December 31 2026 (completion date subject to change).

How much does it cost to stay at Holiday Inn Express West Jefferson by IHG?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express West Jefferson by IHG on 7 Jun 2026 start from HK$1,034, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express West Jefferson by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express West Jefferson by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express West Jefferson by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express West Jefferson by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express West Jefferson by IHG located?

Situated in a rural location, this hotel is 1.4 mi (2.3 km) from Ashe County Cheese Store and within 6 miles (10 km) of Mountain Aire Golf Club and Rhododendron Trail. Mount Jefferson State Park and Museum of Ashe County History are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 385 out of 571 reviews
Rating 8 - Good. 127 out of 571 reviews
Rating 6 - Okay. 31 out of 571 reviews
Rating 4 - Poor. 18 out of 571 reviews
Rating 2 - Terrible. 10 out of 571 reviews

Reviews

Verified

10/10 Excellent

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Parking was easy and safe. Staff was friendly and helpful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, staff was friendly and helpful. Property inside and out were clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good stay. The service was great and the staff was friendly. Very comfortable rooms and beds. The variety of the breakfast and access to coffee was fantastic.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Size of room and helpful staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, decent breakfast, quiet, our room looked out to the woods which was nice, and it had wall thermostat, no noisy heater!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, affordable hotel. The staff was friendly and breakfast was very good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to West Jefferson for several years now and always enjoy staying at this Holiday Inn Express. Very convenient location and amenities are what we need. Always clean and breakfast is good with healthy options like yogurt and fruit. Coffee service area is very nice to have too !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Convenient to Old Barn Winery.. Easy check-in, clean, comfortable beds. Great coffee in lobby. Excellent breakfasts varieties.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , easy excess to town
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice exterior and interior and good breakfast selection and area
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property in a convenient location. Will definitely stay here next time I am in the area.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The hotel was very clean but most of all, the staff was amazing! We were in the area for a formal wedding and they made a special effort to have the room ready early so we could get ready
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and the staff was friendly. The room was clean and bed was comfortable. The Mountain View from our room was beautiful! The breakfast was very good as well as the coffee. I will definitely stay here again!
Sunset our first night.
Took this as we were leaving.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, just wish the pool was open
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Located near many attractions and good food.
Stayed 1 night in Nov 2024
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Althought this is an older-style property it clearly has been kept up - everything was in perfect order and clean and bright.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around! Incredibly clean, great toiletries, and a great location with a view of the mountains!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Jefferson Gem!

This property has the most convenient location in West Jefferson. The staff is courteous and professional, and the free breakfast is good.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Room was nice, but a little small. Free breakfast was very good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful! Property was clean and beds were comfortable.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, staff is excellent, room is very clean
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and clean hotel. Staff was very friendly and courteous. Breakfast was also very good.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great location with nice views. Good breakfast with breakfast sandwiches.
Stayed 1 night in Apr 2024