4/10 很差
Jeffrey H.
2024年06月8日
满意:清洁度
Not as advertised, terrible communication
House was clean and location was nice but there were several issues. Check-in was at 3, we didn’t arrive till 5 and the cleaning crew was still there. No big deal, but they left laundry in the washer and dryer. There was very little to cook with in the house( pots or pans) so we had to eat out more than we planned. House was advertised as having AC and it does not. Tried contacting the property manager several times and he would not respond. Called Vrbo to report and he finally responded days later. Also he gave me a bunch of excuses as to why the AC wasn’t there. Said there are window units installed upon request. Sounds like a load of bs to me. No instructions were left for the trash and the bins were completely full. Very dissatisfied and will not be booking anything with Suffolk property management ever again.
Jeffrey H.
2024 年 6 月入住 3 晚