4/10 很差
Bill R.
2024年04月25日
不满意：清洁度
Pictures are not what they seem ….
My family and I rented this property for 4 nights. This was listed as cozy, beautiful and ultra convenient. Unfortunately this was not the case. The pictures posted are completely inaccurate. The walls are bare, with hooks still in the wall, the pictures that are hung still have the price tags on them. The furniture is different from the pictures, there was no bbq and no bunk beds. Very sterile and vacant looking.
When my family arrived (Friday afternoon) , we checked the rooms and had a look around. We noticed garbage from previous guests in the trash can, recycling bin full, stained carpets upstairs, hair on the shower walls, popcorn crumbs, towels in the linen closet had holes and bleach stained and kernels on the floor and no grill on the back deck (as listed). I messaged the property manager to ask about the grill and was advised they took it away as it was for seasonal use, and they could try to find me one. I told them not to bother, and then mentioned how our first impression was that the property was very untidy and garbage was left. There was no reply. Monday I reached out again, asking if there was anything we needed to do, ie garbage etc and did not hear back till Tuesday morning. This was very disappointing to say the least
The reason we chose a vrbo vs a hotel is as a family we wanted a space to relax and enjoy while away, but instead we would find reasons not to go back to the house and rather stay out.
Bill R.
2024 年 4 月入住 4 晚